Young people Work, Jobs (with Salaries)

Supporter Care Assistant - Fundraising
Kids Charity —Remote
- £17,197.25 a year
- Part-time
- CRM software
- Microsoft Excel
- Customer service
Children & Young People Support Lead
New Life Fostering Agency LTD —Birmingham
- £30,000 a year
- Weekend availability
- Hybrid work
- Childcare
- Administrative experience
- Working with children
- Free parking
- Annual leave
Quick apply
8d
Emotional Wellbeing Coordinator (Early Intervention and Prevention)
The Junction Foundation —Middlesbrough
- £35,023 a year
- Full-time
- Health & wellbeing programme
Quick apply
14d
Community Builder: Children, Young People & Families (CYF)
Community Action Norfolk —King's Lynn
- £27,017 a year
- Weekend availability
- Supervising experience
- Project management
- Travel
- Annual leave
- Work from home
Quick apply
1d
Teaching and Learning Officer (South London School) - Alternative Provision
The Complete Works Ltd. —London
- From £35,800 a year
- Full-time
- Bachelor's degree
- Mentoring
- In-person
- Store discount
- Employee discount
Quick apply
Young People's Supported Accommodation Manager
Oxfordshire Youth —Oxford
- £34,000 - £37,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Free parking
- Health & wellbeing programme
Quick apply
Behaviour Support Practitioner
Advantage Education —Portsmouth
- £100 - £115 a day
- Full-time
- Childcare
- Working with children
- Mentoring
Quick apply
Children and Young Persons' Team Leader
Change Grow Live —Newham
- £36,101.10 - £38,114.53 a year
- Management
- Annual leave
- Employee discount
8d
Founding Headteacher (Transitioning to Headteacher upon Successful Registration)
DO TALK WRITE Ltd —Nottingham
- £65,000 - £85,000 a year
- Full-time
- Working with children
- Bachelor's degree
- In-person
Quick apply
6d
Tutor - ESOL
SOUTHEND CITY COMMUNITY COLLEGE —Southend-on-Sea
- £33,764 - £41,401 a year
- English
- Education
- Bachelor's degree
- Free parking
- Sick pay
Quick apply
6d
Trainee Education Mental Health Practitioner
Midlands Partnership University NHS Foundation Trust —Wombourne
- £28,392 - £31,157 a year
- Full-time
- University
- School
- Free parking
- Annual leave
7d
Holiday Club Camp Coach
Pilot IMS —Woodbridge
- £75 a day
- Temporary
- Working with children
- Mentoring
- In-person
Quick apply
Enrolment Support Assistant
East Coast College —Great Yarmouth
- £12.73 an hour
- Part-time
- Customer service
- English
- Data entry
- Gym membership
Quick apply
Children and Young People Worker (up to 14 hours - evenings and weekends)
Southwest Intervention Services —Plymouth
- £13.12 - £15.74 an hour
- Overtime
- Childcare
- Supervising experience
- Working with children
- Store discount
- Health & wellbeing programme
Quick apply
7d
House Manager
Prospera Group —Lochmaben
- £50,000 - £55,000 a year
- Full-time
- Childcare
- Management
- Working with children
- Paid training
- Annual leave
Quick apply
5d
Care Coordinator Children and Young People
Enduring Hearts Ltd —Telford
- £30,000 - £50,000 a year
- Full-time
- Supervising experience
- Driving
- Organisational skills
Quick apply
14h
Activity Leader
ABC Education —London
- £586.08 a week
- Remote
- English
- Annual leave
Learning Assistant (Permanent)
Edinburgh College —Edinburgh
- £32,929 - £34,809 a year
- Part-time
- Administrative experience
- In-person
- Free parking
Quick apply
5d
Team Leader | 39hrs per week | Foyle Young People
Praxis Care —Derry
- From £27,986.40 a year
- Full-time
- Nursing
- Driving
- Psychology
- Annual leave
- Employee discount
Quick apply
6d
Therapeutic Support Worker - children & young people
Keys Children —Woolston
- From £14.45 an hour
- Full-time
- English
- Communication skills
- Paid training
- Annual leave
Quick apply

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Supporter Care Assistant - Fundraising

Kids Charity -
Remote

Apply Now

Job details

Part-time
£17,197.25 a year

Qualifications

CRM software
Microsoft Excel
Customer service
Microsoft Office
Data management
Fundraising
Organisational skills
Communication skills

Full job description

Supporter Care Assistant

Salary: £17,197.25 per annum
Hours: 21 hours per week
Location: Home-based with occasional travel

About the Role

We are looking for a highly organised and customer-focused Supporter Care Assistant to join our Fundraising team. This varied role combines excellent supporter care with effective database administration, helping to ensure our supporters receive an outstanding experience while maintaining accurate and reliable fundraising data.

As a key point of contact for donors, fundraisers and members of the public, you will provide friendly, professional support, respond to enquiries, process donations and help supporters feel valued and connected to our work.

Alongside supporter care responsibilities, you will play an important role in maintaining and developing our supporter database, ensuring data accuracy, integrity and compliance to support fundraising activities, stewardship and organisational reporting.

This is a home-based position with regular opportunities for in-person collaboration. Travel will be required for meetings, team activities and partnership work. Kids has office locations in London, Sutton Coldfield and Hull. Occasional evening and weekend work may be required to support fundraising events.

Key Responsibilities

Supporter Care

Act as the first point of contact for supporters via phone and email.
Respond to enquiries promptly, professionally and empathetically.
Provide information about our services, fundraising activities and ways to support Kids.
Handle sensitive conversations appropriately and escalate concerns where necessary.

Donation Processing and Stewardship

Process donations and Gift Aid claims accurately and efficiently.
Send acknowledgements, thank-you communications and receipts in a timely manner.
Support the delivery of supporter journeys, including welcome communications, updates and stewardship activities.
Assist with supporter mailings, e-newsletters and event communications.

Database Administration

Maintain accurate supporter records within the CRM system.
Support the ongoing development and management of supporter data systems.
Carry out regular data cleansing, accuracy checks and deduplication activities.
Record and manage supporter consent in line with GDPR requirements.
Maintain database documentation, processes and naming conventions.
Support change control processes and ensure consistent use of data across teams.
Contribute to the production of reports, data selections and fundraising lists.

Fundraising and Team Support

Assist with fundraising campaigns and events, including administration and logistics.
Coordinate fundraising materials and merchandise stock.
Provide general administrative support, including scheduling, invoicing and supplier liaison.
Support cross-organisational requests relating to supporter engagement and information sharing.

About You

We are looking for someone who has:

Essential Skills and Experience

Experience in a customer service, supporter care, administration or similar role.
Experience working with databases, CRM systems or data management processes.
Excellent attention to detail and accuracy when handling data.
Strong organisational skills and the ability to manage multiple priorities.
Confidence working with confidential information and GDPR requirements.
Excellent communication and interpersonal skills, with a supportive and empathetic approach.
Experience using Microsoft Office applications, particularly Excel, alongside CRM and digital workplace tools.
The ability to work independently while collaborating effectively with colleagues.
A commitment to delivering excellent supporter experiences.

Desirable Skills and Experience

Experience using data tags, categories or structured data attributes.
Knowledge of data quality processes such as deduplication and change control.
Experience producing simple reports or analysing supporter data.
Understanding of Gift Aid and charity fundraising processes.
Experience creating supporter-facing communications.
Awareness of accessibility best practice in written communications.
Understanding of the needs of children, young people and families supported by Kids.

Why Join Us?

This is an exciting opportunity to make a meaningful contribution to our fundraising and supporter engagement activities. You will play a vital role in ensuring supporters receive excellent service while helping to maintain the high-quality data that enables us to achieve our mission.

For full details of the role, responsibilities and person specification, please refer to the attached Job Description.

Please note: We reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to apply as soon as possible.

Apply Now

Refine Your Search

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Enrolment Support Assistant

Children and Young People Worker (up to 14 hours - evenings and weekends)

House Manager

Care Coordinator Children and Young People

Activity Leader

Learning Assistant (Permanent)

Team Leader | 39hrs per week | Foyle Young People

Therapeutic Support Worker - children & young people

I want to receive the latest job alerts for young people

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