Site administrator Work, Jobs in Wrexham (with Salaries)

Service Operations Coordinator
Healthcare Matters —Llay ED
- Up to £30,000 a year
- Full-time
- Customer service
- English
- Continuous improvement
- Free parking
- Employee discount
Quick apply
6d
Finance Assistant
Portable Offices (Hire) ltd —Sandycroft
- £32,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Sales
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Junior Property Consultant
The Home Quarter —Chester
- £24,420 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Driving
- Annual leave
Quick apply
5d
CAD Technician / Project Administrator
Knights Construction Group —Wrexham
- £28,000 a year
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
11d
HR Administrator
ICE Creates —Birkenhead
- £26,227.50 a year
- Weekend availability
- Hybrid work
- Travel
- Human resources
- IT
- Health & wellbeing programme
- Annual leave
Quick apply
Sourcing & Vendor Management Administrator (Mandarin Speaking)
Net World Sports —Wrexham
- £27,000 a year
- Full-time
- Bilingual
- English
- Microsoft Office
- Free parking
- Store discount
Quick apply
Sales & Customer Service Administrator
British Ironwork Centre —Oswestry
- £25,000 - £27,500 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
11d
IT Assistant
Laurel Bank Surgery —Malpas
- £14 an hour
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
Quick apply
6d
Internal Sales Administrator
The 1810 Company —Mold
- £27,686 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Free parking
Quick apply
2d
Administrator
Allied Protek —Wrexham
- Part-time
- Administrative experience
- Organisational skills
- Phone etiquette
Sales Administrator
Lynx Fuels —Whitchurch
- £28,000 - £33,000 a year
- Full-time
- Management
- Sales
- Presentation skills
- Employee discount
Quick apply
9d
Clinic Administrator
Bridge House Clinic Limited —Rossett
- Up to £13.50 an hour
- Part-time
- Management
- Customer service
- Administrative experience
Quick apply
10d
School Administrator/Receptionist (Admin & Org Level 2)
Wrexham County Borough Council —Wrexham
- £21,906 - £22,254 a year
- Bilingual
- School
5d
Purchase Ledger/Accounts Administrator
Ableworld UK Ltd —Nantwich
- £25,100 - £26,100 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Accounting
- Free parking
- Store discount
Quick apply
5d
Administrator - HMP Berwyn
Betsi Cadwaladr University Health Board —Wrexham
- £26,300 - £27,890 a year
- Part-time
- English
- Organisational skills
11d
Business Support Administrator - Full Time (Plumbing & Heating)
Holland & Clay Limited —Shrewsbury
- Full-time
- Customer service
- Administrative experience
- Plumbing
- Free parking
- Sick pay
Quick apply
5d
Business Support Administrator - Fire safety
North Wales Fire and Rescue Service —Wrexham
- £27,694 - £28,598 a year
- Part-time
- Hybrid work
- Bilingual
- Customer service
- Travel
- Free parking
- Work from home
Quick apply
11d
Administration and Organisation Level 2 - Bwlchgwyn CP
Wrexham County Borough Council —Wrexham
- £12,694 - £12,895 a year
- Bilingual
- Administrative experience
- Organisational skills
12d
Generic Qualified Social Worker
NEWFOCAS —Buckley
- £32,000 - £34,000 a year
- Overtime
- Hybrid work
- Microsoft Word
- Computer literacy
- Working with children
- Free parking
- Work from home
Quick apply
5d
Vendor Support Administrator
BCA —Whitchurch
- £12.95 an hour
- Monday to Friday
- Customer service
- Salesforce
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
2d

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Service Operations Coordinator

Healthcare Matters
Llay ED

Quick apply

Job details

Permanent | Full-time
Up to £30,000 a year
6 days ago

Benefits

Free parking
Private dental insurance
Company pension
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

Customer service
English
Continuous improvement
Communication skills
Time management
Welsh

Full job description

Service Operations Coordinator
Location: Wrexham, LL11 0PB
Salary: Starting salary of up to £30k depending on experience
Hours: Monday-Friday, 8:30am-5:00pm

We're Not Looking for Just Another Administrator
At Healthcare Matters, we support healthcare providers with equipment and services that help make a real difference to people's lives.

As we've grown, we've built a reputation for being responsive, reliable, and easy to work with. We're proud of that, but we're not interested in standing still. We believe there's always a better way to do things, and we're looking for someone who shares that mindset.

We're looking for a Service Operations Coordinator who thrives in a busy environment, enjoys solving problems, and wants to play a key role in delivering an outstanding customer experience.

This isn't a purely customer service role. While there will be times when you'll answer calls and support customers, the primary focus is operational coordination, helping to coordinate services, resolve issues, improve processes, and ensure work flows efficiently from start to finish.

The Role
Reporting to the Head of Customer Experience / Customer Experience Manager, you'll help coordinate our rental and service operations, ensuring jobs are planned effectively, invoicing is accurate, and customers receive the level of service they expect from Healthcare Matters.

You'll work closely with engineers, department managers, and customers, taking ownership of key operational processes and helping us continuously improve the way we work.

Key Responsibilities
Rental & Service Administration

Managing rental administration and associated documentation
Processing rental and call-out invoicing accurately and efficiently
Investigating and resolving invoicing queries
Ensuring rental and service records are maintained accurately
Supporting the smooth day-to-day operation of the rental department

Service Coordination

Deploying service, repair, and collection jobs through the planning system
Supporting engineer scheduling and workload allocation
Monitoring job progress and helping remove operational bottlenecks
Coordinating with internal departments to ensure work is completed efficiently

Customer Experience & Continuous Improvement

Managing escalated customer queries and supporting resolution where possible
Working with teams across the business to improve service delivery
Identifying opportunities to improve processes, systems, and customer outcomes
Assisting with reviewing, refining, and remapping operational processes where required
Supporting a culture of continuous improvement and operational excellence
Helping Healthcare Matters deliver a world-class customer experience

What We're Looking For
We're looking for someone who is organised, proactive, and enjoys taking ownership.

You don't need experience in every aspect of the role, but you should be comfortable managing multiple priorities, communicating with different stakeholders, and finding practical solutions to problems.

Skills & Experience

Experience in administration, operations, scheduling, service coordination, customer experience, or similar roles preferred
Excellent communication and customer service skills
Strong organisational and time-management abilities
High attention to detail and accuracy
A proactive, problem-solving approach
Ability to work effectively under pressure in a busy environment
Confidence working across multiple departments and priorities
A desire to improve processes rather than simply maintain them

Language

English (required)
Welsh (preferred)

Why Join Us?
At Healthcare Matters, you'll be joining a friendly, supportive, and ambitious team that genuinely values ideas, initiative, and continuous improvement.

We believe the best people want more than just a job. They want the opportunity to make a difference, improve the way things are done, and be part of a company that's moving forward.

Benefits

Competitive salary
Company pension
Private medical insurance
Private dental insurance
Health & wellbeing programme
Employee discounts
Company events
Free on-site parking
Monday-Friday working (no weekends)

Additional Information

Schedule: Monday-Friday, 8:30am-5:00pm
Holidays: 20 days plus bank holidays
Location: Wrexham, LL11 0PB (must be able to reliably commute or relocate before starting)
Work Location: In person
Start Date: As soon as possible

Pay: Up to £30,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

site administrator jobs in wrexham

Service Operations Coordinator

Finance Assistant

Junior Property Consultant

CAD Technician / Project Administrator

HR Administrator

Sourcing & Vendor Management Administrator (Mandarin Speaking)

Sales & Customer Service Administrator

IT Assistant

Internal Sales Administrator

Administrator

Sales Administrator

Clinic Administrator

School Administrator/Receptionist (Admin & Org Level 2)

Purchase Ledger/Accounts Administrator

Administrator - HMP Berwyn

Business Support Administrator - Full Time (Plumbing & Heating)

Business Support Administrator - Fire safety

Administration and Organisation Level 2 - Bwlchgwyn CP

Generic Qualified Social Worker

Vendor Support Administrator

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