Service advisor Work, Jobs in Wadhurst, Esx (with Salaries)

Customer Service Advisor
The AA —Royal Tunbridge Wells
- £24,890 a year
- Full-time
- Annual leave
- Employee assistance programme
6d
Customer Service Advisor
AXA —Royal Tunbridge Wells
- £26,228 a year
- Rotating shift
1d
Customer Service Advisor
AXA UK —Royal Tunbridge Wells
- £26,228 a year
- Full-time
- Annual leave
2d
Automotive Service Advisor
Culverwells —Robertsbridge
- From £28,000 a year
- Full-time
- Front desk
- IT
- In-person
- Store discount
- Employee discount
Quick apply
2d
Customer Service and Account Management adviser
Cadet Direct Ltd —Crowborough
- From £26,500 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Employee discount
Quick apply
12d
Service Advisor
Marshall Motor Group —Ashford
- £27,343 a year
- Front desk
- Communication skills
- Annual leave
- Employee discount
Quick apply
Trainee Parts Advisor
Crawfords Group —Ashford
- From £12.71 an hour
- Weekend availability
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Store discount
Quick apply
Service Advisor
Auto Assist Group —Strood South
- £35,000 - £39,000 a year
- Full-time
- CRM software
- Customer service
- Front desk
- Profit sharing
Quick apply
1d
Service Advisor (Motor Industry)
Gatwick Group —Crawley
- £29,000 - £32,000 a year
- Full-time
- Computer literacy
- Maths
- Data entry
- Employee discount
Quick apply
2d
Care Coordinator - Domiciliary Care Service
Ideal Care Services Ltd —Royal Tunbridge Wells
- £28,000 - £32,000 a year
- Full-time
- Management
- Recruiting
- Computer skills
- Annual leave
Quick apply
Customer Service Advisor
South East Water —Snodland
- £25,948.87 a year
- Full-time
- Computer literacy
- Computer skills
- Annual leave
Service Coordinator
Channel Commercials PLC —Rochester
- £31,000 - £33,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Data entry
- Life insurance
Quick apply
2d
Service Advisor
Vertu Motors —London
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
22h
Customer Service Advisor - Swanley
Beijer Ref UK Limited —Swanley
- £29,035 a year
- Full-time
- Bilingual
- Computer literacy
- English
- Free parking
- Health & wellbeing programme
Quick apply
7d
Customer Service Advisor
Yorkshire Building Society —Chatham
- £14,700 a year
1d
Parts & Service Advisor
Godfreys Sevenoaks Ltd —Sevenoaks
- £25,420 - £30,000 a year
- Full-time
- Organisational skills
- Front desk
- In-person
- Free parking
- Store discount
Quick apply
Customer Service Advisor – Spanish Speaker
Fender —East Grinstead
- Microsoft Word
- CRM software
- Spanish
Service Advisor
Lookers —Crawley
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
13d
Adviser Support Executive, Financial Services
Burfields House Wealth Management —Goudhurst
- Full-time
- Computer literacy
- Travel
- Financial services
- Annual leave
14d
Customer Services Advisor
Halfords —Royal Tunbridge Wells
- £11.05 - £12.91 an hour
- Part-time
- Customer service
- Retail sales
- Employee assistance programme
- Employee discount
6d

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Customer Service Advisor

The AA -
Royal Tunbridge Wells

Apply Now

Job details

Full-time
£24,890 a year
6 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer support
Customer interaction

Full job description

Business Area

Reference

COI00345

Contract Type

Full Time

Location

Tunbridge Wells

Closing Date

19-08-2026

This is the job

Job Title: Customer Service Advisor - CCU
Location: Tunbridge Wells
Workstyle: Hybrid (3 days per week in the office)
Salary: £24,890 plus up to 10% annual bonus
Start Date: 28th September 2026 (Please note if you have annual leave within the first 4 weeks of employment - your application may not be automatically progressed)
Hours: An average of 37.5 hours per week Monday to Friday between 8.30am and 5.30pm

Do you get a kick out of solving problems? Are you energized by speaking to customers? Well then, we just might make your day!

This is the job

You’ll develop strong expertise in our products, becoming someone customers can rely on when they need us most. In a fast-paced environment, you’ll ensure every customer receives the right cover while feeling valued and supported. As part of our front-line team, you’ll help shape the experience our customers expect from the AA. Some calls may be more complex or involve distressed customers, so teamwork is key, with colleagues supporting each other through challenging situations.

What will I be doing?

You’ll handle inbound customer calls, resolving queries and managing vehicle damage claims from start to finish, while delivering outstanding customer service throughout.

Day to day, you will:

Gather key information using structured scripts and apply judgement to determine the best course of action
Continuously build your knowledge of products and services to support a wide range of customer needs
Use available tools and resources to deliver the best possible outcomes
Stay focused and composed during busy periods, ensuring every customer receives a consistent, high-quality experience

You’ll work in a fast-paced, supportive team that sets the standard for what customers expect from our iconic brand, always striving to deliver a first-class experience.

We’re looking for someone to become:

A problem solver: you’ll understand incoming information and make logical decisions quickly and efficiently
An explorer: you’ll need be curious and inquisitive; learning new information and applying it quickly
A self-starter: you’ll be proactive taking pride and ownership in your work
A smooth operator: you’ll cope well in pressurised situations, maintaining resilience whilst managing setbacks effectively

Additional Information

Here's what we offer you:

The opportunity to join and learn within a team that’s as driven as they are supportive
23 days annual leave + 8 bank holidays
Free breakdown membership
Employee discount scheme that gives you access to great discounts on healthcare, shopping, holidays and more
Discounts on AA products including car and home insurance
Access to employee inclusivity awareness networks
Dedicated Employee Assistance Programme to support with mental health
Worksave pension scheme with up to 7% employer contribution

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

The Recruitment Process

Your application
We believe that you can be a great fit for this job based on your behaviours and natural abilities. Once you apply, you’ll receive a series of games to help us get to know you.

Your interview
If you fit the behavioural profile to thrive within the role and environment, you will then be invited to attend a final stage interview which lasts approximately 60mins. You’ll meet with our friendly interviewers for a competency-based interview that contains a role play.

Onboarding
Once we’ve made you an offer and completed your pre-employment checks, you’ll receive your contract.

Training and going live on the phones!
Training will be conducted by our expert Academy team for up to 3 weeks followed by a period in our Grad Bay to get you fully confident in your role before joining your team.

Apply Now

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