Software Work, Jobs in Brighton, Eng (with Salaries)

IT Service Desk Analyst
Adur & Worthing Councils —Worthing
- £28,598 - £31,022 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Office
- Continuous improvement
- Employee assistance programme
2h
Junior IT Support Engineer
Black Sheep Support Ltd —Brighton
- From £25,000 a year
- Full-time
- Azure
- Customer service
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Software Engineering Intern
Viridien —Crawley
- Machine learning
- Internship
- Python
Full Stack Software Developer
Kawai Architecture and Design Studio —Brighton
- £3,500 - £4,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Engineering
Quick apply
4d
SUSTAINABILITY DATA ENGINEER
Falcon Coffees Ltd —Lewes
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- In-person
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Trainee IT Consultant (Business and Finance)
Innovate Tax —Bognor Regis
- Full-time
- No experience needed
- Travel
- Annual leave
- Employee assistance programme
Software Engineer, Quality
Unity Technologies LT, UAB —Brighton
- English
- Analysis skills
- Agile
- Annual leave
- Employee assistance programme
6d
Junior AI Engineer - Remote
Attercop —Brighton
- Full-time
- Remote
- Azure
- Computer Science
- Engineering
Quick apply
Technical Support & Showcase Specialist
Nicolaudie Group —Brighton
- Hybrid work
- CRM software
- English
- Analysis skills
1h
Graduate Product and Operations Co-Ordinator (AI Healthcare Technology)
Rudgwick Medical Centre —Horsham
- £25,420 - £30,000 a year
- Part-time
- Organisational skills
- In-person
- AI
- Free parking
Quick apply
Junior AI Engineer - Remote / Contract
Attercop —Brighton
- Remote
- Azure
- Computer Science
- Engineering
Quick apply
UI/UX Designer
Rocket Science Group —Brighton
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Work from home
22h
Junior Python Developer
RSM UK —Crawley
- Full-time
- Hybrid work
- Azure
- Databases
- Mentoring
IT Apprentice
Hanoto Technology —Lewes
- £8 an hour
- Full-time
- No experience needed
- Analysis skills
- In-person
Quick apply
Systems Specialist - Student Assistant
IOI —Brighton
- Hybrid work
- Software development
- AI
- Communication skills
Apprentice IT Consultant (Business and Finance)
Innovate Tax —Bognor Regis
- Full-time
- No experience needed
- Travel
- Business
- Annual leave
- Employee assistance programme
Software Developer – VoIP / CRM Integrations
Coconut Lime —Horsham
- £50,000 - £60,000 a year
- Full-time
- CRM software
- Software troubleshooting
- APIs
Quick apply
Service Support Technician
Mid Sussex District Council —Haywards Heath
- £35,412 - £39,862 a year
- Full-time
- Communication skills
1d
Graduate Software Engineer
Equipe Electronics —Littlehampton
- Computer Science
- Software development
- Python
AI Engineer - Remote
Attercop —Brighton
- Full-time
- Remote
- Azure
- Master's degree
- Machine learning
Quick apply

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IT Service Desk Analyst

Adur & Worthing Councils -
Worthing

Apply Now

Job details

Full-time
£28,598 - £31,022 a year
2 hours ago

Benefits

Company pension
Employee assistance programme

Qualifications

Technical troubleshooting
Google Suite
Customer service call handling
Inbound customer enquiry call handling
Incident management
Incident queue management
Microsoft Office Suite
Microsoft Office
Continuous improvement
Computer hardware
Technical support incident logging
Organisational skills
Customer support
Customer interaction
IT incident logging
Fault diagnosis and repair
Help desk

Full job description

Job Introduction

Post title

IT Service Desk Analyst

Post No

43027

Salary

Starting from £28,598 to £31,022 per annum

Grade

Hours

37.5

Place of work

Worthing Town Hall

Closing date

Sunday 23rd August

Interviews

Week commencing 31st August

An exciting opportunity has arisen for an IT Service Desk Analyst to join the IT Operations team for Adur & Worthing Councils.

Are you a proactive problem-solver with a passion for delivering exceptional customer support? We are looking for an IT Service Desk Analyst to provide efficient, professional first-line technical support and help empower our organisation with reliable technology solutions.

In this role, you won't just be answering calls, you will be the primary point of contact for our end users, taking ownership of incidents, diagnosing hardware and software issues, and driving first-contact resolutions. Working collaboratively within a dynamic, fast-paced environment, you will play a critical role in maintaining high customer satisfaction and supporting the smooth operation of our IT infrastructure.

Key Responsibilities

First-Line Technical Support: Act as the first point of contact to log, diagnose, categorise, and manage incidents and service requests in line with service level agreements (SLAs).
Problem & Incident Management: Investigate IT issues using diagnostic tools, fulfill hardware/software requests, and escalate high-priority incidents to facilitate rapid resolution.
Customer & Service Excellence: Deliver high-quality, customer-focused support with clear communication throughout the resolution process, contributing to a positive user experience.
Asset & User Administration: Manage IT-related aspects of employee onboarding/offboarding, build and provision hardware, and accurately track IT assets throughout their lifecycle.
Continuous Improvement: Contribute to the IT knowledge base, monitor system health, and suggest process enhancements to optimize service delivery.

What We Are Looking For

A dynamic Individual who excels at customer service and is adept at problem solving.
Solid understanding of core IT hardware (laptops, tablets, smartphones) and standard software suites (such as Google Workspace/ MS Office).
Excellent communication, active listening, and relationship-building skills with a strong customer first orientation.
A logical, systematic approach to troubleshooting and problem solving under fast paced conditions.
Strong organisational skills with the resilience and adaptability to thrive both independently and collaboratively within a team.

NB. This role is based on site at Worthing Town Hall and can be worked in line with our Blended

Staff are our most important asset, and we therefore have a benefit package which reflects our continuing commitment to our employees. This includes:

Generous leave entitlement; a minimum of 25 days + Bank Holiday entitlement
Local Government Pension
Training & development opportunities
Occupational Health & Employee Assistance Programme (EAP)
Flexible & blended working options

We are committed to promoting a diverse and inclusive community—a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other’s contributions. Standards of conduct must be of the highest level to ensure that no one is harassed, bullied, or victimised. We offer a range of family-friendly, inclusive employment policies and staff engagement forums, and are keen to hear from applicants from a variety of different backgrounds.

Apply Now

Refine Your Search

software jobs in brighton, eng

IT Service Desk Analyst

Junior IT Support Engineer

Software Engineering Intern

Full Stack Software Developer

SUSTAINABILITY DATA ENGINEER

Trainee IT Consultant (Business and Finance)

Software Engineer, Quality

Junior AI Engineer - Remote

Technical Support & Showcase Specialist

Graduate Product and Operations Co-Ordinator (AI Healthcare Technology)

Junior AI Engineer - Remote / Contract

UI/UX Designer

Junior Python Developer

IT Apprentice

Systems Specialist - Student Assistant

Apprentice IT Consultant (Business and Finance)

Software Developer – VoIP / CRM Integrations

Service Support Technician

Graduate Software Engineer

AI Engineer - Remote

I want to receive the latest job alerts for software in brighton, eng

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