Application support analyst Work, Jobs in Finchampstead, Ham (with Salaries)

Service Desk Analyst
Embrace IT Services Limited —Fleet
- From £25,420 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
10d
Cyber Security Analyst
Hotality IT Solutions Ltd —Basingstoke
- £27,000 - £36,000 a year
- Full-time
- English
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
5d
Oracle Database and Application Support
NECSWS —Bracknell
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
4d
Business Process Analyst
Gist Limited —Basingstoke
- Up to £50,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
11d
Service Desk Support Analyst
Basingstoke and Deane Borough Council —Basingstoke
- £34,367 - £36,980 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Application Support Engineer
Unily —Godalming
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- No degree
Quick apply
3d
Power Data Analyst
Thames Water Utilites —Reading
- £43,000 - £50,000 a year
- Full-time
- Computer literacy
- Analysis skills
- Continuous improvement
- Annual leave
5d
Associate Monitoring Analyst
QinetiQ —Farnborough
- £44,550 - £49,500 a year
- Full-time
- IT
- Employee discount
VodafoneThree - Collections Strategy Analyst
Vodafone —Newbury
- Full-time
- Hybrid work
- Analysis skills
- Analytics
- Employee discount
10d
IT Support Technician
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £25,000 - £35,000 a year
- Full-time
- Computer Science
- No degree
- Travel
- Free parking
- Annual leave
Quick apply
Programmer Analyst
CSM Consulting Services Ltd —Slough
- From £32,000 a year
- Full-time
- SQL
- AWS
- Analysis skills
- Work from home
- Language training provided
Quick apply
3d
Pensions Administration - Continuous Improvement Analyst
XPS Pensions Group —Reading
- Full-time
- Remote
- Presentation skills
- Continuous improvement
- In-person
- Employee discount
- Referral programme
IT Analyst Field Support
Axiom Technologies —Reading
- Full-time
2d
Senior Performance Analyst for Partnerships, Safeguarding Partnerships Team, Children's Services
Wokingham Borough Council —Wokingham
- £36,363 - £39,862 a year
- Full-time
- Communication skills
IT Support Analyst
Encore Global —Uxbridge
- £30,000 - £34,000 a year
- Full-time
- Analysis skills
- Employee assistance programme
- Employee discount
11d
Security Assurance Analyst
DXC Technology —Farnborough
- Full-time
- Analysis skills
- Leadership
- Communication skills
System Support Analyst
UltraSoft Technologies —Staines-upon-Thames
- £24,000 - £30,000 a year
- Communication skills
Technology Support Group Technician
UPS —London
- Full-time
- Microsoft Outlook
- English
- SharePoint
1d
Technical Business Analyst
Guide Dogs for the Blind Association —Reading
- £33,170 - £38,794 a year
- Call to connect
- Hybrid work
- Analysis skills
- Annual leave
- Employee discount
11d
Analyst (Remediation)
Centrica —Windsor
- Hybrid work
- Travel
- Scripting
11d

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Service Desk Analyst

Embrace IT Services Limited
Fleet

Quick apply

Job details

Permanent | Full-time
From £25,420 a year
10 days ago

Benefits

Free parking
Casual dress
Flexitime
Company pension
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
ITIL Certification
Software troubleshooting
Customer service
User account provisioning
LAN
Ticket management
Microsoft Office Suite
Windows
Microsoft Office
Network infrastructure
User account management
Firewall
IT permissions management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Mac OS
IP networking
Customer support
Application support
Communication skills
Identity & access management

Full job description

Job Overview

We are seeking a dynamic and proactive 1st Line Service Desk Analyst to join our IT support team. In this vital role, you will be the first point of contact for end-users seeking technical assistance, ensuring swift resolution of IT issues and delivering exceptional customer service. Your energetic approach and technical expertise will help maintain seamless IT operations across the organization, supporting a variety of hardware, software, and network systems. This position offers an exciting opportunity to develop your skills in a fast-paced environment while making a tangible impact on daily business functions.

Responsibilities

Respond promptly to incoming support requests via phone, email, or ticketing systems.
Diagnose and resolve common technical issues related to desktop support, operating systems (Windows, macOS), and hardware components.
Assist users with software troubleshooting, including Microsoft Office applications and other enterprise tools.
Support network connectivity issues by troubleshooting computer networking problems such as LAN, VPN, DNS, TCP/IP, firewalls, and TCP connections.
Manage user accounts and permissions using Microsoft Office 365 and assist with password resets or account lockouts.
Escalate complex issues when necessary while maintaining clear communication with end-users.
Document all support interactions accurately in ticketing system.

Skills

Strong understanding of computer networking concepts including LAN, TCP/IP protocols, DNS, VPNs, and firewalls.
Proficiency in desktop support across multiple operating systems such as Windows (including Windows Server) and macOS.
Hands-on experience with Microsoft Office 365 and user account administration.
Knowledge of software troubleshooting techniques for common applications like Microsoft Office suite.
Familiarity with remote management tools for deploying updates or managing hardware/software assets.
Excellent communication skills to provide clear guidance and support to end-users of varying technical backgrounds.
Ability to analyze issues quickly using strong problem-solving skills while maintaining a positive attitude under pressure.

Qualifications / Experience (advantageous)

Microsoft Fundamentals
ITIL Foundation

Join us as a Service Desk Analyst and become a key player in delivering reliable IT support that empowers our organization’s success!

Pay: From £25,420.00 per year

Benefits:

Casual dress
Company pension
Flexitime
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

application support analyst jobs in finchampstead, ham

Service Desk Analyst

Cyber Security Analyst

Oracle Database and Application Support

Business Process Analyst

Service Desk Support Analyst

Application Support Engineer

Power Data Analyst

Associate Monitoring Analyst

VodafoneThree - Collections Strategy Analyst

IT Support Technician

Programmer Analyst

Pensions Administration - Continuous Improvement Analyst

IT Analyst Field Support

Senior Performance Analyst for Partnerships, Safeguarding Partnerships Team, Children's Services

IT Support Analyst

Security Assurance Analyst

System Support Analyst

Technology Support Group Technician

Technical Business Analyst

Analyst (Remediation)

I want to receive the latest job alerts for application support analyst in finchampstead, ham

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