Service advisor Work, Jobs in Medway (with Salaries)

Client Services Coordinator
M S Webb & Company Limited —Chatham
- £28,000 - £30,000 a year
- Full-time
- Organisational skills
- Computer skills
- In-person
- Free parking
Quick apply
12h
Customer Service Advisor
L&Q —London
- £26,710 - £28,275 a year
- Full-time
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
7d
Customer Service Advisor
Air Conditioning & Ventilation Supplies - Kent —Tonbridge
- £28,000 - £30,000 a year
- Full-time
- Customer service
- In-person
- Time management
- Free parking
- Profit sharing
Quick apply
11d
Customer Service Advisor
Spy Alarms Ltd —Orpington
- £26,000 - £32,000 a year
- Full-time
- English
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Evening Customer Service Advisor
South East Water —Snodland
- £11,923 a year
- Part-time
- Hybrid work
- Customer service
- Annual leave
Service Advisor
Sibley Automotive —Ashford
- £30,000 - £35,000 a year
- Full-time
- In-person
- Cash handling
- Communication skills
- Employee discount
Quick apply
9h
Service Advisor
Ancaster Group Ltd —Dartford
- £32,000 - £33,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Employee discount
Quick apply
10d
Senior Service Advisor - JCB Skoda Maidstone, Kent
JCB Group —Maidstone
- Full-time
- Sales
- Organisational skills
Utility Service Coordinator
M Group —Dartford
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme
Customer Service Advisor
PHSGroup —London
- £26,538.48 a year
- Continuous improvement
- Employee discount
3d
Customer Service Advisor
PHS Group —Woolwich
- £26,538.48 a year
- Full-time
- Continuous improvement
- Employee discount
3d
Service Advisor - JCB Volkswagen Ashford, Kent
JCB Group —Ashford
- Full-time
- Customer service
Customer Services Advisor
PowaKaddy International —Sittingbourne
- £25,000 - £27,000 a year
- Full-time
- CRM software
- Computer literacy
- Continuous improvement
- Free parking
- Annual leave
Quick apply
12d
Service Advisor- Chelmsford
Tesla —Chelmsford
- English
- Flexible schedule
5d
Service Advisor
Marshall Motor Group —Loughton
- £31,958 a year
- Front desk
- Communication skills
- Annual leave
- Employee discount
Quick apply
Service Advisor
Hedin Automotive —London
- £35,525 - £50,000 a year
- Overtime
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
6d
Senior Service Advisor
Endeavour Automotive Group —Romford
- £34,000 - £47,000 a year
- Customer service
- Communication skills
- Referral programme
10d
Customer Services Advisor
Halfords —Bromley
- £12.15 - £14.01 an hour
- Part-time
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
3d
Parts Advisor
Crawfords Group —Chelmsford
- From £14.42 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Store discount
Quick apply
Parts & Service Advisor
Godfreys Sevenoaks Ltd —Sevenoaks
- £25,420 - £30,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
14d

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service advisor jobs near medway

Client Services Coordinator

M S Webb & Company Limited
Chatham

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
12 hours ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
GCSE
Administrative support experience
Business processes
Case record updates
Internal department liaison
Microsoft Office Suite
Compliance management
Purchase order creation
Organisational skills
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

About the Role

Our Enforcement Department delivers specialist enforcement services on behalf of external clients, primarily commercial landlords. Working in a fast-paced and varied environment, the team manages a range of enforcement matters, including landlord and tenant disputes, property possession, Commercial Rent Arrears Recovery (CRAR), trespass, and the removal of abandoned goods and vehicles.

We are looking for a proactive, organised and customer-focused Client Services Administrator to provide high-quality administrative and client support to our Enforcement team. This is an excellent opportunity for someone who enjoys working in a busy environment, managing multiple priorities, and delivering exceptional service to both clients and colleagues.

As a key member of the team, you will coordinate enforcement deployments, manage client communications, prepare legal and operational documentation, maintain accurate records, and ensure cases progress efficiently from instruction through to completion.

Key Responsibilities

Act as a primary point of contact for clients, responding professionally to telephone and email enquiries.
Liaise with clients regarding enforcement instructions, eviction requirements and case progress.
Prepare authority documentation, notices, correspondence and appointment confirmations.
Schedule and coordinate enforcement agents, locksmiths and other service partners for property attendances and evictions.
Process deployment documentation, raise purchase orders and prepare invoices for each instruction.
Provide administrative support for Commercial Rent Arrears Recovery (CRAR) cases and other enforcement activities.
Draft notices and assist in preparing supporting documentation and written evidence where required.
Accurately process inbound documentation and maintain case records within the company case management system.
Maintain manual and electronic records, ensuring all client information is accurate and up to date.
Monitor case progress and ensure work is completed within agreed timescales and service standards.
Ensure compliance with relevant legislation, company procedures and regulatory requirements.
Support the wider Enforcement team with a broad range of administrative duties to ensure an efficient and effective service.
Work collaboratively with colleagues across departments to support a flexible, customer-focused approach to service delivery.
Identify opportunities to improve administrative processes and contribute to continuous service improvement.

About You

The successful candidate will be highly organised, adaptable and committed to delivering excellent customer service. You will be confident managing a busy workload, communicating with clients professionally and maintaining a high level of accuracy in your work.

Skills and Experience

Previous administrative experience within enforcement, legal services, property, debt recovery or a similar environment is desirable.
Excellent organisational skills with the ability to prioritise competing workloads and meet deadlines.
Strong attention to detail and a commitment to producing accurate work.
Confident using Microsoft Office applications and learning new systems quickly.
Comfortable working with a range of case management and business software.
Excellent written and verbal communication skills with the ability to build positive relationships with clients and colleagues.
Strong problem-solving skills and the ability to use initiative when dealing with enquiries or changing priorities.
Ability to work both independently and as part of a collaborative team.
Professional, reliable and able to maintain confidentiality at all times.
A positive, flexible and solutions-focused approach to work.

Desirable Qualifications and Knowledge

GCSE (or equivalent) in English and Maths.
Knowledge of enforcement procedures, landlord and tenant legislation, or legal processes would be advantageous.
Experience supporting legal, regulatory or compliance-based processes is desirable.

Pay: £28,000.00-£30,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

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