Customer consultant Work, Jobs in Peterborough (with Salaries)

Insurance Consultant/Insurance Broker
Arcadian Group Limited —Peterborough
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Referral programme
Quick apply
Business Development Consultant - Peterborough/Northampton/Cambridge
Wurth UK Ltd —Peterborough
- £24,000 - £35,000 a year
- Monday to Friday
- Sales
- Business development
- Organisational skills
Quick apply
Social Media Specialist
Caterpillar —Peterborough
- From £57,737 a year
- Full-time
- Marketing
- Social media management
- Analysis skills
- Annual leave
Travel Consultant - Stamford
Hays Travel —Stamford
- Part-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Admin Patient Booker
The Hamptons Hospital —Peterborough
- From £25,910 a year
- Full-time
- Customer service
- English
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Trainee Recruitment Consultant
Talentbook Recruitment —Corby
- From £15 an hour
- Part-time
- Hybrid work
- Sales
- Customer service
- No experience needed
Quick apply
8d
Product Specialist - Performance Products
ABAgri —Peterborough
- From £27,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Administrative experience
- Bachelor's degree
2d
Team Member
NEXT —Peterborough
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
8d
Full Time Retail Sales Consultant
Rutland Furniture Sales Ltd t/a The Furniture Warehouse —Spalding
- Up to £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- In-person
- Free parking
- Store discount
Quick apply
12h
Sage Implementation Consultant
HBP Group —Peterborough
- £50,000 - £70,000 a year
- Full-time
- ERP systems
- Agile
Quick apply
10d
IT Infrastructure & Cloud Consultant
HBP Group —Peterborough
- £40,000 - £45,000 a year
- Full-time
- Azure
Quick apply
Sales Consultant
Window Nation Limited —Peterborough
- £25,420.00 - £64,482.74 a year
- Part-time
- Sales
- Communication skills
- Free parking
Quick apply
8d
Senior IT Infrastructure & Cloud Consultant
HBP Group —Peterborough
- £45,000 - £50,000 a year
- Full-time
- Azure
Quick apply
Travel Consultant - Kettering Northfield Ave
Hays Travel —Kettering
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Senior Product Consultant - Electric Power
Caterpillar —Peterborough
- £57,737 - £86,605 a year
- Full-time
- Marketing
- Engineering
- English
- Annual leave
9d
Specification Manager for Peterborough / Northamptonshire / Norfolk / Suffolk & Cambridgeshire
Dextra Group Plc —Peterborough
- Monday to Friday
1d
Sales Consultant
Thurlow Nunn —Wisbech
- Full-time
- Sales
- Customer service
- IT
- Annual leave
- Employee assistance programme
11d
Kitchen & Bathroom Design/Sales Consultant
Wickes —Wisbech
- Full-time
- AutoCAD
- Annual leave
- Employee discount
11d
Sales Consultant
Bensons for Beds —Kettering
- Weekend availability
- Sales
- Communication skills
- Annual leave
- Employee discount
Assistant Lettings Manager
LRG —Peterborough
- Customer service
- Negotiation
- Employee discount
Quick apply
14d

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Insurance Consultant/Insurance Broker

Arcadian Group Limited
Peterborough

Quick apply

Job details

Full-time
£25,000 - £30,000 a year

Benefits

Casual dress
Employee mentoring programme
Free flu jabs
Annual leave
Company pension
Referral programme

Qualifications

Underwriting
Customer service
Sales administration
Numeracy
Data entry
IT
Customer support
Insurance sales
Communication skills
Certificate in Insurance
Negotiation

Full job description

Join the Specialist Team Defining the Future of Non-Standard Insurance.

About Arcadian Group

At Arcadian Group, we are redefining what it means to be a specialist insurance broker. Based at Lynch Wood, Peterborough we thrive on the complex risks that others shy away from, utilizing a data-driven, tech-forward mindset to deliver tailored solutions.

We do things differently here—we are not a contact centre, and we never will be. We are a high-growth, specialist firm dedicated to solving non-standard property challenges. Following a year of significant investment in our systems and strategy, we are in a period of sustained, exciting growth, and we are looking for the right talent to join us on this journey.

We take immense pride in our reputation. Our clients value the exceptional service we provide, while our insurers trust our professional integrity and our creative approach to data and technology. If you are looking for a company that values expertise, embraces creative problem-solving, and offers a fun, collaborative environment, we want to hear from you.

What we offer

Competitive salary: With an annual pay review.
Working pattern: 37.5 hours per week, Monday – Friday.
Job Security: A full-time, permanent position within a stable and growing business.
Work-Life Balance: 25 days of annual leave, plus an extra day off to celebrate your birthday.
Professional Development: Full support for professional qualifications relevant to your role and long-term career aspirations.
Career Growth: Genuine opportunities for advancement as our company continues to scale.
Great Culture: Join a supportive, collaborative, and fun team environment where your voice is heard.

Key Responsibilities

Client Advocacy & Relationship Management: Act as a primary point of contact, building long-term relationships by actively listening to client needs and providing tailored, empathetic support.
Service Excellence: Deliver exceptional service across phone, email, and digital channels, ensuring all inquiries are handled efficiently, professionally, and within agreed-upon timelines.
Clear Communication: Translate complex policy details, coverage terms, and claims processes into clear, accessible information for clients, setting realistic expectations from the outset.
Proactive Engagement: Keep clients fully informed throughout the lifecycle of their policy, application, or claim. Anticipate potential roadblocks to prevent issues before they arise and enhance overall client satisfaction.
Technical Accuracy: Maintain meticulous records of all client interactions, transactions, and feedback within our customer management system to ensure data integrity.
Product Expertise: Provide accurate, high-quality guidance regarding our insurance products and services, ensuring clients feel confident in their coverage choices.
Collaborative Problem Solving: Work closely with the Client Services Manager to resolve complaints or complex queries swiftly, ensuring the highest standards of professional integrity are maintained.
Operational Partnership: Act as a vital link between our clients and insurers, ensuring seamless information flow and fostering a collaborative environment that benefits all parties.

Essential Experience & Qualifications

Industry Expertise: A minimum of 2 years’ experience in general insurance, ideally within a broking or underwriting capacity.
Technical Proficiency: Strong IT literacy with hands-on experience using Customer Relationship Management (CRM) systems and data entry.
Foundation Skills: A high standard of numeracy and literacy, with a sharp eye for detail.

Core Competencies

Service & Sales Excellence: A proven track record in customer service or sales, with the ability to build rapport and handle complex negotiations with confidence.
Communication: Exceptional verbal and written communication skills, delivered in a professional and approachable manner.
Operational Efficiency: Highly organized, with the ability to manage multiple priorities effectively and maintain a calm, methodical approach under pressure.
Drive & Initiative: A self-motivated individual who is comfortable working toward targets and taking ownership of their own workload.

Job Types: Full-time, Permanent

Pay: £25,000.00-£30,000.00 per year

Benefits:

Casual dress
Company pension
Employee mentoring programme
Free flu jabs
Referral programme

Work Location: In person

Quick apply

Refine Your Search

customer consultant jobs in peterborough

Insurance Consultant/Insurance Broker

Business Development Consultant - Peterborough/Northampton/Cambridge

Social Media Specialist

Travel Consultant - Stamford

Admin Patient Booker

Trainee Recruitment Consultant

Product Specialist - Performance Products

Team Member

Full Time Retail Sales Consultant

Sage Implementation Consultant

IT Infrastructure & Cloud Consultant

Sales Consultant

Senior IT Infrastructure & Cloud Consultant

Travel Consultant - Kettering Northfield Ave

Senior Product Consultant - Electric Power

Specification Manager for Peterborough / Northamptonshire / Norfolk / Suffolk & Cambridgeshire

Sales Consultant

Kitchen & Bathroom Design/Sales Consultant

Sales Consultant

Assistant Lettings Manager

I want to receive the latest job alerts for customer consultant in peterborough

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