Work, Jobs in Kenfig, Bge (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Kenfig
- Full-time
- English
General Assistant
Showcase Cinemas —Nantgarw
- Part-time
- Customer service
- Guest services
- Communication skills
- Annual leave
- Employee assistance programme
1d
Warehouse Associate
Amazon Warehouse —Swansea
- £14.30 an hour
- Overtime
- Flexitime
- Flexible schedule
Casual General Assistant
Elior UK —Porthcawl
- £12.71 an hour
- Customer service
- Maintenance
- Cleaning
Quick apply
12d
Store Associate
ASICS —Bridgend
- Customer service
- Merchandising
- Health & wellbeing programme
Kitchen Porter/Kitchen Assistant - day time hours
A-Head Of The Game Nutrition —Bridgend
- £13 - £14 an hour
- Part-time
- Cooking
- Hotel
- In-person
Quick apply
2h
Labourer
tim construct ltd —Swansea
- £12.71 - £22.43 an hour
- Part-time
- Maintenance
- Power tools
- Construction experience
- Free parking
Quick apply
4h
Stock Condition Surveyor
BRC Jobs —Swansea
- Full-time
- Organisational skills
- Communication skills
- Referral programme
Quick apply
5h
Front of House Staff
Hiks —Swansea
- £12.71 - £13.00 an hour
- Part-time
- Serving
- Hospitality
- Customer service
Quick apply
6h
Floor staff / 207 - The Prince of Wales, Cardiff
J D Wetherspoon plc —Cardiff
- £12.81 an hour
- Part-time
- Serving
- Bar
- Customer service
- Annual leave
- Employee discount
14h
Care Coordinator
Batirici Construction and Infrastructure Services —Swansea
- £2,500 - £2,800 a month
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
Quick apply
16h
Bar Team
Bill's - Cardiff Bay —Cardiff
- £12.20 - £14.00 an hour
- Part-time
- Bar
- Employee discount
Quick apply
17h
Team Member
KFC —Cardiff
- Up to £12.21 an hour
- Full-time
- Serving
- Customer service
- Cleaning
- Employee assistance programme
- Employee discount
1d
Content & Social Media Manager
The Blackened Teeth —Aberdare
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- Social media management
- Travel
- Analytics
- Free parking
- Store discount
Quick apply
1d
Team Member
Popeyes UK —Llanelli
- £8.00 - £12.71 an hour
- Full-time
- Serving
- No experience needed
- Employee discount
Quick apply
1d
Kitchen Porter
Bill's - Cardiff —Cardiff
- £10.20 - £13.50 an hour
- Part-time
- Flexible schedule
Quick apply
1d
Bar Team
Bill's - Cardiff —Cardiff
- £12.70 - £14.50 an hour
- Part-time
- Bar
- Employee discount
Quick apply
1d
kitchen porter
wagamama —Cardiff
- £12.71 an hour
- Weekend availability
- Cleaning
1d
Retail Assistant - FTC
Screwfix —Swansea
- £13.08 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
1d
Postal Delivery Driver (Postie)
Royal Mail Group —Ammanford
- £13.68 an hour
- Overtime
- Customer service
1d

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Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Kenfig

Apply Now

Job details

Full-time

Qualifications

Customer service call handling
Administrative support experience
Logistics
English
Customer interaction
Outbound calling
Supply chain customer service

Full job description

DESCRIPTION

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Working hours are either Wednesday to Saturday 10:00 AM - 8:45 PM or Sunday to Wednesday 10:00 AM - 8:45 PM.

This job is limited until mid July 2027.

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Knowledge of advanced English at CEFR level B2/C1
Relevant experience of dealing with customer queries via phone and email
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

jobs in kenfig, bge

Delivery Station Liaison Agent

General Assistant

Warehouse Associate

Casual General Assistant

Store Associate

Kitchen Porter/Kitchen Assistant - day time hours

Labourer

Stock Condition Surveyor

Front of House Staff

Floor staff / 207 - The Prince of Wales, Cardiff

Care Coordinator

Bar Team

Team Member

Content & Social Media Manager

Team Member

Kitchen Porter

Bar Team

kitchen porter

Retail Assistant - FTC

Postal Delivery Driver (Postie)

I want to receive the latest job alerts for jobs in kenfig, bge

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