Claims manager Work, Jobs in Birmingham, Eng (with Salaries)

Claims Manager
National Highways —Birmingham
- £20,000 - £50,000 a year
- Full-time
- Hybrid work
- Customer service
- Team management
- Communication skills
1d
Customer Experience Manager - Birmingham City Centre
Bruntwood —Birmingham
- £35,000 - £45,000 a year
- Full-time
- Customer service
- Team management
- Annual leave
6h
Aged Debt Supervisor
Select Engineering —Birmingham
- £20.35 - £26.48 an hour
- Call to connect
- Analysis skills
- Team management
- Conflict management
Contract Manager
Low Carbon Contracts Company —Birmingham
- £50,000 - £60,000 a year
- Hybrid work
- Project management
- Contracts
- Communication skills
- Annual leave
- Work from home
Quick apply
17h
Estates Manager - Occupier Services
Colliers International EMEA —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Business development
Quick apply
1d
Senior Income Officer
Trident Group —Birmingham
- £36,500 - £40,819 a year
- Full-time
- CRM software
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Account Handler (Trade Credit Insurance)
Brown & Brown Europe —Birmingham
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Employee stock purchase plan
Quick apply
Employee Relations & Policy Lead
PIB Group Services Ltd. —Birmingham
- £70,000 - £75,000 a year
Quick apply
Office Manager
Lovey —Birmingham
- £32,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Facilities Manager
Bruntwood —Birmingham
- £35,000 - £45,000 a year
- Full-time
- Annual leave
Claims Support
Veezu —Solihull
- Full-time
- Data entry
- Communication skills
14d
Assistant Commercial Manager
Equans —Birmingham
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
1d
Home Ownership Specialist
Trident Group —Birmingham
- £33,437.12 - £37,384.00 a year
- Full-time
- CRM software
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Account Manager – Strategic Accounts
BELFOR UK Ltd —Tamworth
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Travel
Quick apply
13d
Commercial Manager
Network Rail —Birmingham
- £43,588 - £53,167 a year
- Full-time
- Hybrid work
- Continuous improvement
- Contracts
- Negotiation
- Free parking
- Annual leave
13d
Administration Manager
Dingli Machinery UK Limited —West Bromwich
- £35,000 - £40,000 a year
- Overtime
- Microsoft Office
- Administrative experience
- In-person
Quick apply
Highway Inspection Team Manager
Solihull Metropolitan Borough Council —Solihull
- £38,220 - £45,091 a year
- Hybrid work
- Maintenance
- English
- Team management
- Annual leave
- Flexitime
1d
Commercial Manager
Trident Group —Birmingham
- £45,000 a year
- Full-time
- No degree
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
8d
Paraplanning Manager
AFH Financial Group —Bromsgrove
- Full-time
- Team management
- Training & development
- Employee discount
Commercial Manager
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Contracts

I want to receive the latest job alerts for claims manager in birmingham, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Claims Manager

National Highways -
Birmingham

Apply Now

Job details

Full-time
£20,000 - £50,000 a year
1 day ago

Qualifications

Customer service
Stakeholder liaison
Business processes
Performance management
Continuous improvement cycles oversight
Team management
Management reporting
Communication skills
Negotiation

Full job description

About the job

National Highways have an exciting opportunity for a Claims Manager to join our Network Claims team.

This role is being offered on a fixed term basis until 31 st May 2027 and will be based in Birmingham on a hybrid working basis.

In this role, you will lead a team of Assistant Claims Handlers, providing guidance and direction to support the timely resolution of claims within legal frameworks. You will foster a high-performing environment, using performance data to drive continuous improvement, responding to changing business priorities and helping to ensure claims processes remain effective, efficient and customer-focused.

You will:

Manage and develop people within the Claims Team, providing performance management, coaching, career development and support to build a high-performing team.
Manage the workload of the Claims Support Team to ensure that claims are set up, allocated correctly, invoices are produced in a timely manner, cases closed in accordance with processes as well as meeting deadlines and SLAs.
Allocate resources to ensure all tasks that support the claims function are completed.
Assess and manage claim-related risks for the stages of the claims process that the claims support team are responsible for
Liaise with a range of internal and external stakeholders, including service providers, Traffic Officer Service, ROC/RCC, inspectors, quantity surveyors, barristers, legal representatives, claimants and insurers, to gather evidence and support the timely resolution of claims.
Review recommendations from Claims Handlers and make decisions on claims within delegated financial authority (£20k–£50k depending on team and circumstances), ensuring resolutions are aligned with legislation, policy, precedent and expert guidance.

About you

Previous people management experience.
Excellent interpersonal, communication and negotiation skills.
Experience of working in a fast-paced environment with challenging service level agreements.
Proven stakeholder management and customer service skills.
Ability to interrogate data, create and analyse run performance reports to manage your area of responsibility and the people within it.

About us.

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

Apply Now

Refine Your Search

claims manager jobs in birmingham, eng

Claims Manager

Customer Experience Manager - Birmingham City Centre

Aged Debt Supervisor

Contract Manager

Estates Manager - Occupier Services

Senior Income Officer

Account Handler (Trade Credit Insurance)

Employee Relations & Policy Lead

Office Manager

Facilities Manager

Claims Support

Assistant Commercial Manager

Home Ownership Specialist

Account Manager – Strategic Accounts

Commercial Manager

Administration Manager

Highway Inspection Team Manager

Commercial Manager

Paraplanning Manager

Commercial Manager

I want to receive the latest job alerts for claims manager in birmingham, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected