Technical support occupations Work, Jobs in Glenrothes, Fif (with Salaries)

Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
1st/2nd Line Support Technician
Entire IT Solutions —Edinburgh
- £24,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Customer Technical Support Advisor
GoFibre —Edinburgh
- £25,000 - £28,000 a year
- Rotating shift
- Hybrid work
- English
- Communication skills
Quick apply
4d
IT Support Engineer
Br-dge —Edinburgh
- Full-time
- Hybrid work
- Google Suite
- Travel
- Scripting
- Employee assistance programme
- Life insurance
Quick apply
5d
ICT Network Services Technician
Lothian Valuation Joint Board —Edinburgh
- £35,183 - £38,540 a year
5d
Sonata Application Support Engineer
Cognizant —Edinburgh
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Agile
Service Desk Analyst
Ingenico —Dalgety Bay
- 8 hour shift
- Computer literacy
- Quick service & fast food restaurant
- Computer skills
- Free parking
6d
NOC Analyst
Computershare —Edinburgh
- 12 hour shift
- Hybrid work
- Linux
- In-person
- Communication skills
- Work from home
Service Desk Engineer
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Agile
12d
Customer Support Exec. (B2B SaaS)
VoucherCart —Edinburgh
- £27,000 - £32,000 a year
- Full-time
- Google Suite
- English
- SQL
Quick apply
SW Support Specialist
NCR Atleos —Dundee
- Hybrid work
- Computer Science
- Bachelor's degree
- Communication skills
Quick apply
IT Technician
CTDI —Glenrothes
- Full-time
- Customer service
- IT
- In-person
Quick apply
Experienced Property Professionals - Property Software Support
Lyles Sutherland —Edinburgh
- Up to £30,000 a year
- Overtime
- Hybrid work
- Computer literacy
- Computer skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
11d
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
IT System Support User
Mowi ASA —Rosyth
- Call to connect
- Travel
- Computer networking
- Communication skills
11d
IT Support Technician
Norty Ltd —Livingston
- £28,000 a year
- Full-time
- Microsoft Access
- Scripting
- Communication skills
- Free parking
- Employee discount
Quick apply
3d
IT Service Desk Analyst - Edinburgh
Anderson Strathern LLP —Edinburgh
- Full-time
- Windows
- Microsoft Office
- Travel
- Life insurance
- Referral programme
Quick apply
11d
IT Support Apprentice
Texaport —Edinburgh
- £25,000 a year
- Azure
- IT
- Communication skills
Quick apply
IT Support Apprenticeship
Texaport —Edinburgh
- £25,000 a year
- Azure
- IT
- Communication skills
Quick apply

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Technical Team Leader (Application Support)
CGI —Glasgow
Proven experience leading application support, application administration or technical service delivery teams. Working knowledge of SQL, T-SQL, C#, .
Quick apply
Technical Support Engineer
Ingenico —Dalgety Bay
Investigate and resolve technical issues reported by customers/integrators. The role is to support our customers and 3rd party organisations integrate Ingenico…

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Technical Support Engineer

Ingenico -
Dalgety Bay

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Job details

Qualifications

Software deployment
Engineering
Android
Technical support
Microsoft Office
Java
Analysis skills
C++
C
Software development
APIs
IT
Time management

Full job description

Date: Jul 10, 2026

Company:Location:
Dalgety Bay, GB, KY11 9JU

#job-location.job-location-inline { display: inline; }

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

The role is to support our customers and 3rd party organisations integrate Ingenico payment solutions into their POS payment infrastructure through development, pilot and deployment stages. This will require having the requisite knowledge of Ingenico low level applications that control and manage API’s and payment applications (including EMV).

Your day-to-day responsibilities include:
Investigate and resolve technical issues reported by customers/integrators
Log and track the progress of each issue ensuring excellent communications with stakeholders
Work closely with regional and Group R&D to offer quick solutions
Lead customer support calls and meetings on technical issues and discussions
Preparation and loading of terminal software packages
Ensure loading tools are maintained to latest versions and standards
Occasional customer site visits to support and participate in technical investigations
Provide level 3 support for integration issues in production environment

Signs of success

Manage support requests in line with SLA’s
Deliver work on time and to a consistently high standard
Provide high first time fix rate on all resolved investigations
Maintain sound knowledge and understanding of Ingenico products and software architectures

Skills we can’t do without:
Microsoft Office skills required
Technical support experience in S/W, IT or other technology industry
Some software development experience i.e. C, C++, Java
Ability to communicate ideas in both technical and layman’s terms
Strong analytical and creative problem-solving skills
Effective time management of workload related tasks
Ability to work autonomously with little supervision

Skills we’d like:
HND level in suitable engineering discipline or above
Experience with C/C++, WinCE/Android Studio and WIN OS applications

Behaviour skills :
Strong interpersonal skills
Respectful and courteous towards others
Positive “can-do” attitude
Self-motivated and enthusiastic

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We want to adapt our processes and create a safe work environment that welcomes everyone.

To learn more about what it's like working inside Ingenico, follow us on LinkedIn

Apply Now

Refine Your Search

technical support occupations jobs in glenrothes, fif

Technical Support Engineer

1st/2nd Line Support Technician

Customer Technical Support Advisor

IT Support Engineer

ICT Network Services Technician

Sonata Application Support Engineer

Service Desk Analyst

NOC Analyst

Service Desk Engineer

Customer Support Exec. (B2B SaaS)

SW Support Specialist

IT Technician

Experienced Property Professionals - Property Software Support

IT Support Engineer

IT System Support User

IT Support Technician

IT Service Desk Analyst - Edinburgh

IT Support Apprentice

IT Support Apprenticeship

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