Customer and Trading Manager - Small Supermarket
Sainsbury's —Cheddar
- £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
1d
Digital Trading Manager
Screwfix —Yeovil
- Full-time
- Hybrid work
- Oracle
- Communication skills
- Employee discount
- Flexible schedule
Assistant General Manager
Nisbets —Bristol
- Full-time
- Management
- Organisational skills
- Leadership
Customer and Trading Manager - Nightshift
Sainsbury's —Bristol
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Customer and Trading Manager - Online
Sainsbury's —Bristol
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
Fraud & Risk Manager
Nisbets —Bristol
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Analysis skills
9d
Internal Sales
Encon Insulation —Cardiff
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Life insurance
Quick apply
1d
Partner Development Manager, Go.Compare
Future Publishing —Cardiff
- £40,000 - £45,000 a year
- Hybrid work
- Contracts
- Flexible schedule
- Referral programme
Quick apply
7d
Agricultural Supply Chain Manager
Sungai Besar Agricultural Trading Ltd. —Cardiff
- £87,000 a year
- In-person
- Negotiation
Quick apply
12d
Senior Ecommerce Manager
Ronsters Exotic Pet Care and Supplies —Barry
- £3,750 - £4,500 a month
- Full-time
- Merchandising
- English
- Mentoring
- Work from home
Quick apply
7d
Pricing Lead
Somerset Bridge Group —Bristol
- £80,000 - £95,000 a year
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Annual leave
- Referral programme
Quick apply
Assistant Manager
Gin & Juice, Cardiff —Cardiff
- £15 - £16 an hour
- Full-time
- Hospitality
- Bar
- Management
- Paid training
- Employee discount
Quick apply
Accounts Manager / Bookkeeper
Severn Trading —Newport
- From £25,420 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
8d
Manager, Financial Due Diligence, M&A
Deloitte —Bristol
- Hybrid work
- Microsoft Excel
- Analysis skills
- Communication skills
Health & Safety Compliance Manager
Nisbets —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Travel
EE - Store Leader
EE —Wells
- £30,900 a year
- Full-time
- In-person
- Leadership
- Store discount
- Employee discount
Quick apply
5d
Group Financial Planning and Analysis Manager
Admiral —Cardiff
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
7d
Distribution Centre Manager - Bristol
DPD Group UK —Bristol
- Full-time
- Free parking
Quick apply
Digital Marketing Executive
Jane Clayton & Company Retail Ltd —Bristol
- Overtime
- Hybrid work
- Social media management
- Annual leave
- Flexitime
Quick apply
Senior Structures Engineer
Babcock International —Bristol
- Up to £65,981 a year
- Full-time
- Hybrid work
- Project management
- No degree
- Communication skills
- Annual leave
- Employee assistance programme

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Customer and Trading Manager - Small Supermarket

Sainsbury's -
Cheddar

Apply Now

Job details

Permanent
£31,700 a year
1 day ago

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Employee discount

Qualifications

Management
Customer service
Leadership

Full job description

Customer and Trading Manager - Small Supermarket

Salary: 31,700
Location: Cheddar Roynon Way Store, Cheddar, BS27 3NZ
Contract type: Permanent
Business area: Retail
Requisition ID: 400073483

Leading in our stores:

Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

What you’ll be doing:

Working closely with a small team of managers to make sure the store runs like clockwork every day.
Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop.
Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely.
People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
Where we have close knit networks of stores and it may mean that you need to help another store now and then.

What makes a great customer & trading manager:

Previous line management responsibilities in a fast-paced, operational environment.
Provides brilliant customer service, and coaches a team to do the same.
Delivers KPI's or other performance indicators.
Can manage disciplinaries, performance issues or other similar employee relations issues.
Leads operations and comfortable doing this alone in the absence of more senior management.

Essential Criteria:

A track record of delivering brilliant customer service and coaching colleagues to do the same.
Experience of leading a team in a fast-paced, customer-facing environment — you’ve motivated others, driven performance, and kept operations running smoothly.
Operational leadership skills — you’ve taken responsibility for store operations in the absence of more senior managers.
Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
Has managed employee relations issues, including performance and absence management.

Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday.
An annual bonus scheme based on our, and your, performance.
Free food and hot drinks provided for Colleagues in all our stores.
Generous holiday entitlement, maternity and paternity leave.
Pension – we’ll match 4-7.5% of your pension contributions.
Sainsbury’s share scheme – build up an investment at discounted rates.
Wellbeing support – access to emotional support, counselling, legal and financial advice.
Colleague networks – link with like-minded people to help fulfil your potential.
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Apply Now

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