Technical support Work, Jobs in Greenhithe (with Salaries)

1st Line Technical Support Agent
Digital Fibre —Maidstone
- £25,420.00 - £41,456.27 a year
- Full-time
- Customer service
- Computer literacy
- Computer networking
- Free parking
Quick apply
9d
Software Support Specialist
LegalRM —Orpington
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- English
- SQL
- Flexitime
- Work from home
Quick apply
11d
1st Line IT Support Apprentice Training for SecOps / CloudOps
3Gi Technology Ltd —Brentwood
- £16,640 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Work from home
Quick apply
8d
IT Second Line Engineer FTC 2 Years
Kent Fire and Rescue Service —Maidstone
- £37,478 - £42,104 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Engineer
Leidos —London
- £28,800 - £33,900 a year
- Full-time
- Hybrid work
- Oracle
- Windows
- SQL
- Annual leave
- Work from home
Junior IT Support Technician
Code X London —London
- £25,500 - £32,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Windows
- Microsoft Office
- Gym membership
- Life insurance
Quick apply
7d
IT Support Engineer
SMG Business Solutions Ltd —East London
- £26,000 - £28,000 a year
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Quick apply
8d
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
IT Help Desk Technician
Juvo IT —West Malling
- £25,500 - £26,000 a year
- Full-time
- Hotel
- SharePoint
- IT
- Free parking
Quick apply
11d
First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
Quick apply
Associate Technical Support Engineer
Mimecast —London
- £40,000 - £45,000 a year
- Full-time
- Azure
- Analysis skills
- Organisational skills
8d
IT Technician
The Tekk Group Ltd —Basildon
- £13.30 an hour
- Temporary
- Driving
- Travel
- Computer networking
Quick apply
8d
End User Support Analyst
Clarksons —London
- Weekend availability
- Maintenance
- Windows
- Microsoft Office
Network Support Engineer
Millennium Digital Technologies Ltd. —Great Portland Street Station
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- English
- Health & wellbeing programme
- Flexitime
Quick apply
10d
Onsite IT Support Engineer (Client Facing)
3Gi Technology Ltd —London
- £26,436.80 a year
- Full-time
- Microsoft Access
- Windows
- Driving
Quick apply
4d
Junior IT Support Analyst, End User Services EMEA APAC, BlueBay Asset Management (London)
Royal Bank of Canada —London
- Full-time
- Customer service
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
Workplace IT Support Engineer
CUBE —London
- Full-time
- Hybrid work
- Salesforce
- Windows
- SharePoint
Technical Support Associate - London
Synthesia —London
- Full-time
- Hybrid work
- Software troubleshooting
- Analysis skills
- Continuous improvement

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1st Line Technical Support Agent

Digital Fibre -
Maidstone

Quick apply

Job details

Full-time
£25,420.00 - £41,456.27 a year
9 days ago

Benefits

Free parking

Qualifications

Customer service
Computer literacy
LAN
VoIP
Computer networking
Telecommunication
IT
Communication skills

Full job description

1st Line Technical Support Agent
Maidstone, Kent
Monday – Friday - 8:30am – 5:30pm

At Digital Fibre Connections Ltd, we're passionate about delivering outstanding customer service and technical support to businesses and residential customers across the UK.

Due to continued growth, we're looking for a motivated and customer-focused 1st Line Technical Support Agent to join our expanding Technical Support Team.

This is an excellent opportunity for someone with previous IT or telecoms support experience who enjoys solving problems and providing exceptional customer service.

What You'll Be Doing

Providing first-line technical support via telephone, email and ticketing systems.
Diagnosing broadband, telephony and connectivity issues.
Troubleshooting routers, Wi-Fi and network connectivity problems.
Logging and managing faults through to resolution.
Escalating complex issues to second-line support where required.
Liaising with suppliers including Openreach and wholesale partners.
Keeping customers updated throughout the fault resolution process.
Maintaining accurate customer notes and technical records.
Delivering excellent customer service on every interaction.

What We're Looking For

We're looking for someone who has:

Excellent communication and customer service skills.
Strong problem-solving abilities.
Good computer literacy.
The ability to remain calm under pressure.
A positive attitude and willingness to learn.
Excellent attention to detail.
The ability to manage multiple tasks simultaneously.

Desirable Experience

Previous experience in any of the following would be a significant advantage:

1st Line Technical Support
2nd Line Technical Support
Telecommunications support
Broadband troubleshooting
VoIP / Hosted Telephony
ISP or Managed Service Provider experience
Networking fundamentals (Routers, Wi-Fi, LAN, WAN)

Don't worry if you don't tick every box—we're looking for the right attitude just as much as experience.

What We Offer

Competitive salary (dependent on experience)
Monday to Friday working hours – No weekends
Ongoing training and career development
Friendly, supportive team environment
Modern Maidstone office
Opportunity to progress within a growing telecommunications business

Why Join Digital Fibre Connections?

At Digital Fibre Connections, we pride ourselves on delivering exceptional customer experiences while creating an environment where our people can develop and succeed. If you're passionate about technology, enjoy helping people and want to build a long-term career in telecoms, we'd love to hear from you.

Apply today and become part of one of Kent's fastest-growing telecommunications providers.

Pay: £25,420.00-£41,456.27 per year

Benefits:

Free parking

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in greenhithe

1st Line Technical Support Agent

Software Support Specialist

1st Line IT Support Apprentice Training for SecOps / CloudOps

IT Second Line Engineer FTC 2 Years

IT Support Engineer

Junior IT Support Technician

IT Support Engineer

2nd Line Helpdesk Engineer - Basildon or Yateley Office

IT Help Desk Technician

First Line Service Desk Analyst

Associate Technical Support Engineer

IT Technician

End User Support Analyst

Network Support Engineer

Onsite IT Support Engineer (Client Facing)

Junior IT Support Analyst, End User Services EMEA APAC, BlueBay Asset Management (London)

Analyst, Enterprise Service Desk

EUC Engineer

Workplace IT Support Engineer

Technical Support Associate - London

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