Billing manager Work, Jobs in Durham, Dur (with Salaries)

Credit Controller
Cleveland Cable Co Ltd —Middlesbrough
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
National Account Administrator
Churchill Group —Gateshead
- £26,500 - £28,400 a year
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee discount
- Sick pay
Quick apply
9d
Accounts & Practice Management Assistant
Yarwood Holmes Law Limited —Cramlington
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
3d
Regional Administrator
HC-One - Central Support —Darlington
- £40,000 a year
- Microsoft Office
- Administrative experience
- Travel
Quick apply
2d
Legal Secretary REG Hub 2
DAC Beachcroft —Newcastle upon Tyne
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
Quick apply
Senior Oracle PPM Cloud Functional Consultant
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Oracle
- AWS
- Project management
Quick apply
2d
Paid Search Manager
The Media Network —North Shields
- From £35,000 a year
- Full-time
- Hybrid work
- Social media management
- Analysis skills
- Presentation skills
- Flexitime
- Work from home
Quick apply
Incident Manager
Giacom —Prudhoe
- £30,000 - £35,000 a year
- Hybrid work
- Maintenance
- SQL
- Agile
- Annual leave
Quick apply
Corporate Tax, Senior Manager
SW Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- Business development
- Mentoring
- Tax experience
Quick apply
Key Account Manager
Willis Aviation —Darlington
- Full-time
- Microsoft Excel
- Customer service
- Driving
- Free parking
- Annual leave
Quick apply
5h

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Credit Controller

Cleveland Cable Co Ltd -
Middlesbrough

Quick apply

Job details

Full-time
8 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Computer literacy
Negotiation

Full job description

Cleveland Cable Company is the largest supplier of cables and cable accessories in the UK. Founded in 1978, we operate nine branches across the UK and Ireland supplying domestic and European markets. In 2016, we launched Dubai-based Cleveland Cable Trading FZCO to supply markets in the Middle East and Africa, taking our business truly global. Additionally, we own and operate Superlec Direct - an electrical wholesale, supplier and retail e-commerce website.

We are currently looking for a Credit Controller to join our expanding busy Credit Control Team in Middlesbrough.

The purpose of the job role is to be responsible for the day to day receivables management of a portfolio of "owned" customers, ensuring that insofar as possible payments are received in line with individual customer assigned payment terms. Contact customers whose payments have fallen into default, securing prompt resolution and reinforcing future payment expectations. Ensure that customer queries are promptly recorded and either acted upon or passed out for resolution, keeping the customer advised of progress with clear communications. Maintain a detailed history of customer contact activity, promises and outcomes. Minimise bad debt exposure by promptly identifying and reporting detrimental changes in customer behaviours. Safeguard the transactional integrity of individual accounts whilst minimising levels of unallocated receipts.

Key Responsibilities (may include some or all of the following)

* Contact customers whose payment is in default of agreed payment terms to obtain immediate payment of the full value, a committed payment date or valid reason for non-payment

* Monitor all promises of payment to ensure receipt and follow-up promptly with further contact as necessary

* Clearly & promptly record all conversations and other correspondence on the customer account

* Record full details of all disputes and forward for onward investigation and resolution as required. Escalate unresolved queries/GRF's etc as appropriate through Team Supervisor

* Assist in the prompt and accurate selection, preparation and issue of 7-Day letters. Escalating non-responding customers for next appropriate actions

* Contact customers to resolve instances of payments received without remittance advices, ensuring any verbally communicated allocations are clearly noted and recorded for internal purposes.

* Remove barriers to non-payment by reacting promptly and efficiently to requests for additional information and documentation

* Liaise with appropriate parties to ensure any customer complex billing requirements are understood and correctly acted upon

* Where appropriate, contact customers ahead of payment due dates to ensure all relevant invoices and other information/paperwork has been received * Contribute to the smooth running of the department and team by ensuring any problems or issues are brought to the attention of the Team Supervisor and Manager and offering suggestions and ideas for improvement

* Assist in other areas as required Key Accountabilities

* Performance against individual, team and departmental KPI and other targets

* Prompt and accurate record keeping

* The transactional integrity of specific sales ledger accounts, including the timely and accurate resolution of unallocated cash

* The prompt identification and referral of credit risk issues

* The prompt identification and referral of unresolved queries that are holding up payments

Key Skills / Attributes

* Team player - able to work independently and with others to achieve common goals and targets

* Highly organised and able to prioritise workloads within a very busy and fast-moving environment

* Strong customer service skills

* Strong negotiating skills; able to speak confidently to people at all levels

* Persuasive; able to achieve results by influencing the actions of others

* Ability to meet deadlines without compromising accuracy

* Computer literate - good working knowledge of a variety of Microsoft products (Word, Excel, Outlook, Dynamics etc)

Salary is dependent on experience and negotiable.

Job Type: Full-time

Application question(s):

Please state your salary expectations

Experience:

Credit Control: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

billing manager jobs in durham, dur

Credit Controller

National Account Administrator

Accounts & Practice Management Assistant

Regional Administrator

Legal Secretary REG Hub 2

Senior Oracle PPM Cloud Functional Consultant

Paid Search Manager

Incident Manager

Corporate Tax, Senior Manager

Key Account Manager

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