Receptionist Work, Jobs in Shepton Mallet, Eng (with Salaries)

Reception Manager/Duty Manager
Montigo Resorts Somerset at Charlton House —Shepton Mallet
- £30,000 a year
- Weekend availability
- Hotel
- Front desk
- In-person
- Free parking
- Employee discount
Quick apply
2d
Legal Secretary
BGW Law Limited —Shepton Mallet
- £24,000 - £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
9d
Front of House Receptionist
Crown at Wells —Wells
- From £12.75 an hour
- Part-time
- Serving
- Computer literacy
- Hotel
- Employee discount
Quick apply
Receptionist/Administrator
St Dunstan's School —Glastonbury
- £18,415 - £19,006 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Annual leave
Quick apply
8d
Unit Co-ordinator and Booking Officer
Somerset NHS Foundation Trust —Yeovil
- £25,760 - £27,476 a year
- Part-time
- Customer service
- English
- Organisational skills
- Annual leave
- Employee discount
10d
Reception Manager
Woolley Grange Hotel —Bradford-on-Avon
- £32,000 a year
- Weekend availability
- Computer literacy
- Hotel
- Team management
- Employee discount
Quick apply
Receptionist
Somerset NHS Foundation Trust —Bridgwater
- £24,465 a year
- Part-time
- Administrative experience
- Driving
- Data entry
- Annual leave
- Employee discount
8d
Outpatient Receptionist
Somerset NHS Foundation Trust —Yeovil
- £25,272 a year
- Full-time
- Administrative experience
- Front desk
- Typing
- Annual leave
- Employee discount
10d
Dental Nurse/Receptionist
HILL HOUSE DENTAL SURGERY —Langport
- £14.00 - £14.50 an hour
- Part-time
- Patient care
- Front desk
- Cleaning
- Free parking
- Employee discount
Quick apply
14d
Spa Receptionist
Woolley Grange Hotel —Bradford-on-Avon
- £26,437 a year
- Weekend availability
- Hotel
- Communication skills
- Employee discount
Quick apply
Reception Supervisor
Hotel Indigo Bath —Bath
- £30,000 a year
- Full-time
- Hotel
- Team management
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
Receptionist
Nuffield Health —Bristol
- £25,038 a year
- Full-time
- Hospitality
- Microsoft Office
- Administrative experience
- Employee discount
- Gym membership
10d
Head Receptionist/Deputy Manager
CIAO BELLA AESTHETICS —Keynsham
- £15 an hour
- Part-time
- Microsoft Office
- Supervising experience
- Team management
- Annual leave
- Employee discount
Quick apply
13d
Care Coordinator/Receptionist (part time)
The Pulteney Practice —Bath
- £13 an hour
- Part-time
- Writing skills
- English
- Administrative experience
Quick apply
Office Administrator
Lancer Scott —Bristol
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
1d
Office Receptionist
Crux Product Design —Bristol
- Microsoft Outlook
- Administrative experience
- Continuous improvement
Part Time Spa receptionist
The club and Spa —Congresbury
- Up to £12.71 an hour
- Part-time
- Merchandising
- Organisational skills
- Front desk
- Free parking
Quick apply
2d
Cover Receptionist, Lettings and Reprographics Administrator
Westfield Academy —Yeovil without
- £21,556 - £22,255 a year
- Full-time
- Google Suite
- Sales
- Word processing
- Free parking
Quick apply
Receptionist
Portico Corporate Reception Management —Bristol
- £14.42 an hour
- Full-time
- Front desk
- Communication skills
- Annual leave
- Life insurance
Quick apply
Office Junior
Rock Management Services Ltd —Bristol
- Up to £14,580 a year
- Part-time
- Microsoft Word
- Accounting
- Organisational skills
- Health & wellbeing programme
- Employee assistance programme
Quick apply
5d

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Reception Manager/Duty Manager

Montigo Resorts Somerset at Charlton House -
Shepton Mallet

Quick apply

Job details

Permanent | Full-time
£30,000 a year
2 days ago

Benefits

Free parking
On-site gym
Discounted or free food
Company pension
Canteen
Company events
Employee discount
On-site parking

Qualifications

Guest check-in and check-out
Front of house supervision
Hotel and accommodations experience
Microsoft Office Suite
Cost control
Payroll management
Front desk
Training & development
Cash handling
Leadership
Team motivation leadership
Communication skills
Hotel front office operations
Hospitality management
Rota coordination

Full job description

About the Role

Montigo Resorts Charlton House is seeking a professional, personable, and highly organised Reception Manager to lead our Front Office team. As the first point of contact for our guests, you will play a vital role in delivering exceptional guest experiences from arrival through to departure.

You will oversee the day-to-day operation of the reception department, ensuring the highest standards of customer service, efficiency, and professionalism are consistently maintained while supporting the wider hotel operations.

Key Responsibilities

Guest Experience

Deliver exceptional guest service in line with Montigo Resorts' luxury hospitality standards.
Ensure every guest receives a warm, professional, and personalised welcome.
Resolve guest enquiries and complaints promptly and effectively.
Build positive relationships with returning guests and VIP visitors.
Monitor guest feedback and implement improvements where appropriate.

Front Office Operations

Manage the daily operation of the reception department.
Ensure smooth check-in and check-out procedures.
Oversee room allocations, reservations, and billing accuracy.
Maintain accurate guest records using the property's PMS.
Ensure reception areas are clean, organised, and presentable at all times.

Team Leadership

Recruit, train, coach, and develop the reception team.
Prepare staff rotas to meet operational demands.
Conduct regular team meetings and performance reviews.
Promote a positive, motivated, and guest-focused team culture.
Support employee engagement and continuous development.

Financial Responsibilities

Monitor departmental payroll and labour costs.
Ensure accurate cash handling and end-of-day reconciliation.
Assist with revenue optimisation through effective room management and upselling.
Support budgeting and departmental cost control.

Compliance & Standards

Ensure compliance with company policies and hotel procedures.
Maintain GDPR compliance regarding guest information.
Ensure health, safety, and fire procedures are followed.
Support audits and maintain accurate operational records.

Collaboration

Work closely with Housekeeping, Spa, Food & Beverage, Maintenance, and Reservations to ensure seamless guest experiences.
Support operational projects and continuous improvement initiatives.
Act as Duty Manager when required.

Skills & ExperienceEssential

Previous experience in a Front Office or Reception supervisory or management role within a hotel.
Strong leadership and people management skills.
Excellent communication and interpersonal skills.
Exceptional customer service focus.
Strong organisational and problem-solving abilities.
Experience using hotel Property Management Systems (PMS).
Competent in Microsoft Office.
Flexible approach to working shifts, including weekends and bank holidays.

Desirable

Experience within a luxury hotel or resort environment.
Experience managing departmental budgets and payroll.
First Aid or Fire Marshal training.

Personal Attributes

Friendly, approachable, and professional.
Calm under pressure with excellent decision-making skills.
Highly organised and detail-oriented.
Positive, proactive, and solutions-focused.
Passionate about delivering memorable guest experiences.
Strong team player with the ability to inspire others.

What We Offer

Competitive salary plus Service Charge
Staff discounts across Montigo Resorts.
Training and career development opportunities.
Meals on duty.
Company pension
On-site parking

Pay: £30,000.00 per year

Benefits:

Canteen
Company events
Company pension
Discounted or free food
Free parking
On-site gym
On-site parking

Work Location: In person

Quick apply

Refine Your Search

receptionist jobs in shepton mallet, eng

Reception Manager/Duty Manager

Legal Secretary

Front of House Receptionist

Receptionist/Administrator

Unit Co-ordinator and Booking Officer

Reception Manager

Receptionist

Outpatient Receptionist

Dental Nurse/Receptionist

Spa Receptionist

Reception Supervisor

Receptionist

Head Receptionist/Deputy Manager

Care Coordinator/Receptionist (part time)

Office Administrator

Office Receptionist

Part Time Spa receptionist

Cover Receptionist, Lettings and Reprographics Administrator

Receptionist

Office Junior

I want to receive the latest job alerts for receptionist in shepton mallet, eng

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