Helpdesk support visa sponsorship Work, Jobs (with Salaries)

Desktop Support Engineer (two roles)
Gambling Commission —Birmingham
- £27,500 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- Annual leave
Facilities Helpdesk Advisor
Change Grow Live —Leeds
- £27,165.10 - £28,557.79 a year
- Remote
- Communication skills
- Annual leave
- Employee assistance programme
2d
IT Support Officer - Medical School
University of Greater Manchester —Bolton
- £29,588 - £34,610 a year
- Full-time
- School
9h
Customer Service Advisor
HSBC Global Services Limited —Motherwell
- From £25,000 a year
- Full-time
- Hybrid work
- In-person
- Free parking
- Annual leave
6d
Application Support Technician (8-Month Fixed Term)
Magentus —Manchester
- £29,000 a year
- Hybrid work
- SQL
- Linux
- Annual leave
- Employee assistance programme
7d
IT Help Desk Technician
Juvo IT —West Malling
- £25,500 - £26,000 a year
- Full-time
- Hotel
- SharePoint
- IT
- Free parking
Quick apply
IT Administrator
The Brain Tumour Charity —Fleet
- £29,000 a year
- Full-time
- Hybrid work
- Communication skills
2d
Housekeeper
Foundation for International Education —South Kensington
- £26,280 a year
- Weekend availability
- Travel
- Organisational skills
- Cleaning
- Sick pay
Quick apply
2d
Universal Banker
HSBC Global Services Limited —Dumfries
- From £27,200 a year
- Full-time
- Communication skills
- Banking
- Employee discount
8d
Residential Support Workers - Development Programme
Durham County Council —Durham
- £26,403 - £28,598 a year
- Temporary
- Experience working with children
22h
IM&T Infrastructure Analyst
NHS Scotland —Lanarkshire
- £34,544 - £43,039 a year
- Monday to Friday
- Azure
12d
Facilities Support Officer
Centre for Ecology & Hydrology —Bangor
- £33,284 - £35,322 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- IT
- Annual leave
- Employee discount
Residential Workers
Durham County Council —Durham
- £30,024 - £33,699 a year
- Temporary
- Experience working with children
- School
22h
Maintenance Assistant | Operations Group | Estates and Facilities | LMB 2625
UK Research and Innovation (UKRI) —Cambridge
- £25,772 - £30,032 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
13d
Network and Security Engineer
Igne Group Ltd —Ross-on-Wye
- £45,000 - £50,000 a year
- Full-time
- Time management
- Annual leave
1d
Property Services Officer
Creative Support —Stockport
- Up to £13.70 an hour
- Full-time
- Customer service
- IT
- Communication skills
Team Leaders
Durham County Council —Durham
- £32,597 - £36,363 a year
- Weekend availability
- Experience working with children
- Team management
- Leadership
22h
Senior Infrastructure Engineer
The Granite Group —Liverpool
- £50,000 - £58,000 a year
- Full-time
- Hybrid work
- Azure
- Windows
- Microsoft Office
- Flexible schedule
Quick apply
CRM Stabilisation Transition Manager
Guide Dogs for the Blind Association —Reading
- £56,000 - £59,727 a year
- Call to connect
- Hybrid work
- Annual leave
- Employee discount
5d
Maintenance Operative - Part Time/ Full Time
DN Colleges Group —Scunthorpe
- £10,489.86 - £25,511.00 a year
- Full-time
- Maintenance
- Plumbing
- Driving
- Annual leave
- Employee discount

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Desktop Support Engineer (two roles)

Gambling Commission -
Birmingham

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Job details

Permanent | Full-time
£27,500 a year

Benefits

Annual leave
Company pension

Qualifications

Technical troubleshooting
Desktop support
Adobe Creative Suite
SharePoint
PowerShell scripting
PowerShell
Intune
Mobile devices

Full job description

Job Reference

TBC

Location

Hybrid with regular travel to Birmingham

Function

Digital and Technology

Salary

£27,500 per annum

Status

Full Time

Job Type

Permanent

Hours Of Work

Full-time, 37 hours per week

More details

Job title: Desktop Support Engineer

Department: Digital and Technology

Location: Predominantly Birmingham office with home working by prior agreement

Contract: Permanent

Hours: Full-time (37 hours per week) to provide Helpdesk cover from 8am-6pm on

working rota

Salary: £27,500 per annum

The role:
You will work with a multidisciplinary Information and Communication Technology (ICT) team in a fast-paced environment to deliver quality products that meet the organisational and user needs.

The team:
This team is responsible for the ongoing delivery of software and hardware to the organisation and its users. This is a fast-paced, evolving environment that enables smooth delivery of ICT solutions.

Our offer to you:

Civil Service Pension, with 28.97% employer contribution
26 days’ holiday, rising to 29 days after two years’ service (pro rata)
Holiday purchase scheme (option to buy up to five extra days annual leave)
Flexible working & family-friendly policies.
Ergonomic, fully accessible office, very close to Birmingham New Street Station
Open, collaborative and people-focused culture

Your responsibilities:

Investigate and resolve 2nd line IT calls (software and hardware), offering technical assistance, keeping end users informed of progress and escalating major issues that affect the wider organisation
Write and maintain ICT guidance ensuring that it is relevant and up to date for various audiences (ICT colleagues and Commission employees)
Ensure that any ICT support carried out meets the operational requirements of the Commission and adheres to the Commission’s business continuity and security accreditation arrangements
Work constructively to build effective relationships to reach mutually beneficial solutions whilst engaging with colleagues and stakeholders to resolve IT queries efficiently. You will also operate in an indirectly supervised environment where minor changes to ICT systems are made
Work in a fast-paced, evolving environment and adopt a flexible approach to enable smooth delivery of ICT solutions

What we’re looking for:
Essential criteria:

Able to provide administrative support and troubleshoot Windows 11 and IOS Operating Systems.
Experience and working knowledge of supporting Microsoft Office 365 suite, SharePoint, OneDrive, Active Directory/AAD, Intune, Entra, Adobe Creative Cloud suite, IBM products, and other ICT software applications.
Have demonstrable working experience of enrolling, administering, configuring and troubleshooting Microsoft Surface laptops, Apple iPhones and iPads.
Able to manage and deliver a range of different duties in a fast-paced environment with conflicting deadlines and levels of priority effectively.
Experience and working knowledge of ICT hardware including supporting, administering and maintaining Microsoft Surface Tablets and Surface Hubs through Microsoft Entra.

Desirable criteria:

Awareness of emerging technology solutions and proactivity in sharing the potential benefits of technology developments across the team/organisation.
Experience with Microsoft PowerShell scripting.
Exposure to TOPDesk Incident Management System.
Experience with Microsoft Purview

Your application:
We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.

To apply for this position, please see the Gambling Commission careers website.

The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience.

Please see our candidate guidance for more information on appropriate and inappropriate use.

The selection process for this vacancy will comprise an in-person interview consisting of competency and technical questions. To prepare for your interview, please familiarise yourself with the STAR technique for answering interview questions.

The closing date for this role is midnight on Sunday 9th August 2026.

Interviews are expected to be held the week commencing 17th August 2026.

Please ensure you have the right to work in the UK before applying, as we are unable to provide visa sponsorship.

Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.

About us:
The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.

We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issue licenses to operators. We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust in the industry.

We’re proud to have notable industry recognition, including the Regulatory Excellence Award from the International Association of Gaming Regulators (IAGR). This prestigious award recognised the Commission's international leadership in enhancing consumer protection through industry collaboration.

If you want to contribute to work that makes a meaningful difference and join an organisation that is a force for good, we would be delighted to receive your application.

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