Work from home Work, Jobs in Matlock, Dby (with Salaries)

Customer Services Consultant (Holiday Travel)
Leger Shearings Group —Rotherham
- £26,000 a year
- Weekend availability
- Remote
- Customer service
- Communication skills
- Annual leave
Achievement Officer Unaccompanied Asylum Seeking Children (UASC)
Nottinghamshire County Council —Nottingham
- Full-time
- Remote
- Communication skills
3d
Recovery Coordinator
Change Grow Live —Mansfield
- £28,557.79 - £32,802.41 a year
- Remote
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Licensed Customer Service Representative
Gallagher —Meadows
- Full-time
- Remote
- Spanish
- Computer literacy
- Quality control
- Flexible schedule
Merchandise Assistants (Sheffield)
National Ice Centre & Motorpoint Arena —Sheffield
- Remote
- Merchandising
- Maths
- Communication skills
- Annual leave
2d
Product Owner – Claim Intake Modernization
Gallagher Bassett —Meadows
- £128,500 - £250,500 a year
- Remote
- Engineering
- Bachelor's degree
- Agile
Auditor, PBM
Gallagher Benefit Services —Meadows
- £67,500 - £131,500 a year
- Remote
- Project management
- Bachelor's degree
- Continuous improvement
Advocate
Gallagher —Meadows
- £62,500 - £122,000 a year
- Full-time
- Remote
- Microsoft Word
- Organisational skills
- Communication skills
- Flexible schedule
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
Application Support Analyst (Nights)
Resonate Tech —Derby
- £40,000 - £45,000 a year
- 12 hour shift
- Remote
- DevOps
- English
- Mentoring
- Employee assistance programme
Quick apply
Data & Insights Apprentice
QA Apprenticeships —Sheffield
- £24,500 - £25,000 a year
- Full-time
- Remote
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
2d
Total Loss Claims Adjuster- Auto Liability
Gallagher Bassett —Manor
- £52,500 - £75,500 a year
- Remote
- Analysis skills
- Bachelor's degree
- Business
8d
Sales Development Representative - Digital Commerce
Columbus Global —Nottingham
- Full-time
- Remote
- IT
Account Executive - Employee Benefits/Retention Consultant
Gallagher Benefit Services —Meadows
- £135,500 - £264,000 a year
- Remote
- Bachelor's degree
- Travel
Senior Claims Adjuster- Injuries & Litigation
Gallagher Bassett —Manor
- £68,500 - £98,000 a year
- Remote
- Analysis skills
- Bachelor's degree
- Business
7d
Client Service Manager
Gallagher —Meadows
- £40,000 - £78,000 a year
- Full-time
- Remote
- Microsoft Word
- Bachelor's degree
- No degree
- Flexible schedule
Senior Workers Compensation Claims Adjuster - CT, NH, VT, RI, MA
Gallagher Bassett —Eastwood
- £66,000 - £94,500 a year
- Remote
- Master's degree
- Analysis skills
- Bachelor's degree
Senior Bodily Injury Claims Adjuster- AL
Gallagher Bassett —Manor
- £68,500 - £98,000 a year
- Remote
- Analysis skills
- Bachelor's degree
- Business
8d
Claims Supervisor
Gallagher Bassett —Manor
- Remote
- Bachelor's degree
- Training & development
- Leadership
Associate Analytics
Gallagher Bassett —Meadows
- £70,500 - £137,500 a year
- Remote
- Microsoft Powerpoint
- Computer Science
- Master's degree

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Customer Services Consultant (Holiday Travel)

Leger Shearings Group -
Rotherham

Apply Now

Job details

Full-time
£26,000 a year

Benefits

Annual leave

Qualifications

Customer service
Communication skills

Full job description

Job Advert

Join our Award Winning Holiday travel team as a Customer Services Advisor!

Established for nearly 40 years, the Leger Shearings Group is the leading provider of escorted holidays across UK, Europe and worldwide by luxury coach, air, & cruise. We're really growing, and due to this success, we're now looking to expand our award winning team! As a Customer Services Advisor, you will support our close knit contact center to deliver a customer focused service for our customers. Handling all queries and acting as a first point of contact, you will provide great service which puts the customer at the heart of what you do. Based at our Rotherham Head Office, You'll work an average of 37.5 hours a week on a rota basis across our Customer Contact Centre opening hours (Mon - Fri 9am - 8pm, Sat 9am - 5pm and Sun 10am - 4pm). This will include some weekends (normally 1 in 3).

This opportunity is based on site and is not suitable for candidates seeking to work remotely.

Why Join Us?

30 days annual leave including public holidays, plus an extra day per year of service up to 33 days in total!
Your Birthday and Christmas Eve as an additional paid holiday!
£1580 for you and your partner towards one of our Leger or Shearings holidays every year!
The opportunity to purchase up to 5 additional holiday days!
Development opportunities through our LSG Scholarship Scheme!

Your Key Responsibilities

Handle and resolve customer queries in a timely and professional manner, ensuring adherence to company policies and procedures.
Serve as the primary point of contact for customers, providing empathetic support, clear communication, and effective ownership of any concerns.
Maintain accurate and detailed records of customer interactions, complaints, and resolutions using CRM systems or case management tools.
Help customers to purchase value added optional extras for their holiday.
Communicate with customers via phone, email, and other channels to provide updates, gather feedback, and ensure a positive customer experience throughout the resolution process.
Stay informed about industry regulations and best practices.
Uphold the company's reputation for excellence by demonstrating professionalism, integrity, and empathy in all interactions with customers and stakeholders.

Job Requirements

Experience of working in the travel industry or a telephone based customer service role.
Experience of achieving KPI’s.
Ability to effectively prioritise, plan and organise workload.
Ability to resolve customer issues in a professional and empathetic manner.
Strong attention to detail.
Sound interpersonal and rapport building skills.
Outstanding communication skills.
Strong written skills.
Excellent objection handling skills.

Experience

Experience of using internal systems to resolve customer concerns.
Experience of working to deadlines to achieve business critical activity.
Ability to effectively compose structured written responses to escalated complaints.
Ability to effectively communicate with internal departments to resolve customer complaints

We're looking to make an appointment as soon as we find a great person, so if this sounds like you, please apply as soon as possible.

Agency referrals are not requested please.

Apply Now

Refine Your Search

work from home jobs in matlock, dby

Customer Services Consultant (Holiday Travel)

Achievement Officer Unaccompanied Asylum Seeking Children (UASC)

Recovery Coordinator

Licensed Customer Service Representative

Merchandise Assistants (Sheffield)

Product Owner – Claim Intake Modernization

Auditor, PBM

Advocate

Desktop Support Engineer

Application Support Analyst (Nights)

Data & Insights Apprentice

Total Loss Claims Adjuster- Auto Liability

Sales Development Representative - Digital Commerce

Account Executive - Employee Benefits/Retention Consultant

Senior Claims Adjuster- Injuries & Litigation

Client Service Manager

Senior Workers Compensation Claims Adjuster - CT, NH, VT, RI, MA

Senior Bodily Injury Claims Adjuster- AL

Claims Supervisor

Associate Analytics

I want to receive the latest job alerts for work from home in matlock, dby

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