Information security Work, Jobs in Wales (with Salaries)

Helpdesk Analyst
Remson IT & Cyber Security —Wales
- £21,158.00 - £24,784.50 a year
- Part-time
- Remote
- Continuous improvement
- Communication skills
- Time management
- Work from home
Quick apply
7d
Information Security Engineer - Vulnerability Management
Starling —Cardiff
- Full-time
- Hybrid work
- Management
- Java
- SQL
- Annual leave
- Employee discount
Quick apply
Cyber Security Officer
Bridgend County Borough Council —Bridgend
- £44,075 - £46,142 a year
- Full-time
- Hybrid work
5d
SIA Response Officer - Cardiff
Sword Security —Cardiff
- £15 an hour
- Weekend availability
- Customer service
- Communication skills
- Annual leave
Quick apply
4d
Security Officer
BidvestNoonan —Cardiff
- £14 an hour
- Full-time
- Computer literacy
- Communication skills
Quick apply
Senior Security Operations Centre (SOC) Specialist £44,241 to £58,997
Driver and Vehicle Licensing Agency —Swansea
- £44,241 - £58,997 a year
- Part-time
- Hybrid work
- Presentation skills
- Team management
- Travel
- Free parking
- Annual leave
1d
Cyber Security Analyst
Medr —Merthyr Tydfil
- £39,457 - £46,243 a year
- Full-time
- Computer Science
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
12d
Knowledge and Information Management (KIM) Assistant
Office for National Statistics —Newport
- £28,138 - £32,953 a year
- Full-time
- Hybrid work
- Microsoft Word
- Presentation skills
- Organisational skills
14d
Relief Security Officer
Securitas UK —Bridgend
- £14.50 an hour
- Weekend availability
- Computer literacy
- English
- Travel
- Employee discount
Quick apply
Information Governance Analyst
Iceland —Deeside
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Test Lead
Scrumconnect Consulting —Swansea
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- Java
- AWS
- Annual leave
Static Guard
OCS Group —Kerry
- £15.41 an hour
- Customer service
- English
- Conflict management
6d
Security Officer
Securitas UK —Cardiff
- £13.10 an hour
- Weekend availability
- Customer service
- English
- Communication skills
- Employee discount
Quick apply
ICT Service Support Technician
Ceredigion County Council —Aberaeron
- £31,537 - £33,699 a year
- Full-time
- Customer service
- English
- IT
- Annual leave
Customer Support Analyst
Quartix Ltd —Newtown
- From £26,227.50 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
IT Support Analyst
Huws Gray Group —Llangefni
- Travel
- Annual leave
- Employee discount
6d
Relief Retail Security Officer
Mitie —Cardiff
- £12.91 an hour
- Overtime
- Annual leave
- Employee discount
Digital and AI Apprentice Engineer
Catapwlt —Cardiff
- £26,436.80 a year
- Computer Science
- Software development
- APIs
- Sick pay
Quick apply
4d
IT Support Officer
Newport Live —Newport
- From £25,949 a year
- Full-time
- Continuous improvement
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3h
Senior Agile Delivery Manager
Scrumconnect Consulting —Swansea
- £75,000 a year
- Hybrid work
- Agile
- In-person
- Leadership
- Annual leave

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Helpdesk Analyst

Remson IT & Cyber Security
Wales

Quick apply

Job details

Part-time
£21,158.00 - £24,784.50 a year
7 days ago

Benefits

Casual dress
Work from home

Qualifications

Incident identification
Ticket management
User account management
Continuous improvement
Ticket management systems
Customer support
Cybersecurity
Communication skills
Time management
Help desk
Welsh

Full job description

Part-Time Helpdesk Analyst (Remote)

Location: South Wales

Hours: Part-time, flexible around studies

Salary: Dependent on experience

About Remson

Remson IT Ltd is a South Wales-based Managed Service Provider that helps organisations stay productive, secure and compliant. Through our CyberCare+ service, we provide a hybrid approach that brings together IT support, cyber security and GRC, making the role broader than a standard MSP helpdesk position.

We believe technology should put people first. Our values centre on integrity, fairness, inclusion, continuous learning and excellent customer service.

About the Role

We are looking for a motivated and enthusiastic student or early-career professional to join our team as a Part-Time Helpdesk & GRC Analyst.

This role is ideal for someone studying Cyber Security, Computing, Information Technology or a related subject who wants practical experience at the intersection of IT support, cyber security and governance, risk and compliance (GRC).

Working within Remson’s CyberCare+ service, you will support real client environments while developing hands-on skills in Microsoft 365, Cyber Essentials, compliance processes, documentation management and day-to-day IT support.

Key Responsibilities

Provide first-line IT support to clients by email, telephone and remote support tools.
Log, track and update support tickets.
Assist with Microsoft 365 administration and user management.
Monitor security alerts and investigate issues where appropriate.
Support Cyber Essentials and cyber security compliance activities.
Maintain technical and compliance documentation.
Assist with onboarding and offboarding users.
Help perform routine system health checks and reporting.
Escalate technical issues when required.
Contribute to continuous improvement of processes and client services.

What We're Looking For

Essential

Strong interest in IT and cyber security.
Excellent communication skills.
Good organisational and time management abilities.
A willingness to learn and develop new skills.
Ability to work independently while remaining part of a remote team.
Professional and customer-focused approach.

Desirable

Studying towards a degree in Cyber Security, Computing or a related subject.
Knowledge of Microsoft 365.
Familiarity with Cyber Essentials.
Understanding of networking fundamentals.
Experience using helpdesk or ticketing systems.
Fluent in Welsh

What You'll Gain

Real-world experience within a hybrid IT, cyber security and GRC service provider.

Exposure to cyber security and compliance projects.
Mentoring and support from experienced professionals.
Flexible working around study commitments.

Experience that will strengthen future applications for cyber security, IT support, Microsoft 365 and GRC roles.

Diversity and Inclusivity

Remson IT Ltd is committed to providing equal opportunities and welcomes applications from people of all backgrounds. We believe a diverse and inclusive workforce makes us stronger, and we encourage applications from anyone with the skills, attitude, and potential to succeed in the role.

Pay: £21,158.00-£24,784.50 per year

Benefits:

Casual dress
Work from home

Work Location: Remote

Quick apply

Refine Your Search

information security jobs in wales

Helpdesk Analyst

Information Security Engineer - Vulnerability Management

Cyber Security Officer

SIA Response Officer - Cardiff

Security Officer

Senior Security Operations Centre (SOC) Specialist £44,241 to £58,997

Cyber Security Analyst

Knowledge and Information Management (KIM) Assistant

Relief Security Officer

Information Governance Analyst

Test Lead

Static Guard

Security Officer

ICT Service Support Technician

Customer Support Analyst

IT Support Analyst

Relief Retail Security Officer

Digital and AI Apprentice Engineer

IT Support Officer

Senior Agile Delivery Manager

I want to receive the latest job alerts for information security in wales

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