Front office manager Work, Jobs in Reading (with Salaries)

Front of House Manager (Maternity Cover)
ST James Facilities —Reading
- £50,000 - £52,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Human resources
Quick apply
Front Office Supervisor
Stoke Park Ltd —Slough
- Up to £35,000 a year
- Full-time
- Hotel
- Front desk
- In-person
- Free parking
- Sick pay
Quick apply
9d
Front of House Manager
Hotel Du Vin —Reading
- £35,000 a year
- Hotel
- Front desk
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
1d
Guest Service Manager
Best Western Reading, Calcot —Reading
- £29,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Free parking
Quick apply
3d
Business Support Administrator
West Berkshire Council —Newbury
- £26,403 - £28,598 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Annual leave
- Employee assistance programme
7d
Executive Chef Manager
Thomas Franks Ltd —Reading
- £60,000 a year
- Full-time
- Customer service
- English
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
Night Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Team management
- Front desk
- Free parking
- Sick pay
Quick apply
2d
Front Office Manager
Harbour Hotel Guildford —Guildford
- Full-time
- Hotel
- Front desk
- Guest services
- Employee assistance programme
Quick apply
House Manager
Heckfield Place —Heckfield
- £36,284.33 a year
- Full-time
- Hotel
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
1d
Front Office Administrator
Ferrovial Construction —Heathrow
- Full-time
- Microsoft Office
- Databases
- Organisational skills
14d
Reception Team Leader
IBIS —Hayes
- £15.80 an hour
- Full-time
- Hotel
- Communication skills
- Employee discount
Quick apply
2d
Care Home Customer Support Assistant
Bupa —West Byfleet
- £27,590 - £35,163 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- Front desk
- Employee discount
- Gym membership
Quick apply
Front Office Supervisor
Warner Leisure Hotels —Englefield Green
- £28,594 a year
- Part-time
- Hospitality
- Hotel
- Front desk
Night Auditor
Delta Hotels by Marriott Heathrow Windsor —Slough
- £14.10 an hour
- Full-time
- Hospitality
- Hotel
- Front desk
- Free parking
- Employee discount
Quick apply
2d
Hotel Reception Supervisor
Oakley Hall Hotel —Winklebury
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Free parking
- Employee discount
Concierge
Berkeley Group —Ascot
- Microsoft Word
- Computer literacy
- Hotel
Quick apply
1d
Front of House Team Leader
HMSHost UK —Hounslow
- Up to £14.75 an hour
- Full-time
- Supervising experience
- Organisational skills
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
2d
Reception Manager
Old Parsonage Hotel —Oxford
- Full-time
- Bar
- English
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
8d
Chef Manager
BaxterStorey UK —Earley
- £40,000 a year
- Full-time
- Hospitality
- Culinary experience
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Part time Hotel Night Receptionist
Active Hospitality —Wokingham
- £12.71 an hour
- Part-time
- Hotel
- Front desk
- In-person
- Employee discount
- Referral programme
Quick apply

I want to receive the latest job alerts for front office manager in reading

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Front of House Manager (Maternity Cover)

ST James Facilities -
Reading

Quick apply

Job details

Full-time
£50,000 - £52,000 a year

Qualifications

Hospitality
Microsoft Office
Human resources
Organisational skills
IT

Full job description

Overall Purpose

The role of the FOH Manager will be to passionate and dedicated to delivering exceptional guest experiences. You will play a pivotal in the delivery and enhancement of this service creating memorable experiences. As the FOH Manager, you will be adaptable to change and have experience in managing and leading a large team.

Duties and Responsibilities

The below listed task/responsibilities are not exhaustive:

❖ To take full responsibility, ownership and accountability for the day-to-day operations of the reception buildings within Green Park

❖ Ensure each FOH Team member understands and adheres to building procedures in a professional yet warm and welcoming manner

❖ Ensure each building reception area is kept in impeccable order at all times, liaising with cleaners, facilities, security and other departments as deemed necessary to assist in the efficient running of Green Park

❖ Review of existing standards and procedures while implementing new best practices to ensure a seamless delivery of the Guest Experience

❖ To collate and deliver accurate reports/statistics on all aspects of information as requested from the client and senior management. This includes daily, monthly and quarterly meetings with KPI’s.

❖ Oversee and support in the reception rota, checking future planned absences and liaising with management for cover as and when required to ensure a consistent service

❖ Manage and promote the implementation for any change, upgrade or advancement in software systems for each building reception

❖ Ensuring that the FOH Team function to the professional and consistent standards expected so as to provide an exceptional level of customer focus and guest experience

❖ Ensuring that the FOH Team are correctly attired and project a professional image at all times.

❖ To be involved in and participate in interviewing potential team members for the reception buildings

❖ Be responsible for the process of meeting and greeting of all guests and visitors to the reception buildings and ensure your FOH Team provide an exceptional service. In doing so identify reception buildings where additional support is required dependent on event and function taking place

❖ To assist guests and visitors, occupiers and clients with their queries, comments and suggestions in a knowledgeable and professional manner

❖ Where appropriate, reporting of accidents or incidents

❖ Be the point of escalation for the FOH Team and where appropriate escalate to Service Partner Operations Manager or line manager when appropriate

❖ To conduct Personal Development Reviews and any performance management requirements for the FOH Team

❖ To identify any training needs and assist in their skills and development of the FOH Team

❖ To maintain good working relationships with colleagues and other Green Park service providers. Building a strong rapport with others.

❖ Lead on first line HR matters, this includes performance management, Return to Work interviews, Advice and Counselling meetings etc

❖ Adhering to St James policies and procedures, code of conduct and to be fully conversant with the emergency procedures in relation to Health & Safety issues

❖ Ensure compliance with all current statutory legislation in respect of health and safety and the environment

❖ Any other duties as deemed necessary to support the client, customer, colleagues and St James

Knowledge

❖ Previous experience in managing and leading a large team

❖ Previous experience in working in a Corporate/hospitality environment or equivalent

❖ Previous experience in leading in HR. e.g A&C, investigations and PDR

❖ Strong understanding of

❖ Excellent knowledge of IT with experience of using Microsoft Office packages

❖ Previous experience with using visitor management systems

Skills

❖ Management skills as well as a having a collaborative approach

❖ Ability to comfortably work with a range of styles and personalities

❖ Warm, engaging personality with excellent verbal, written and interpersonal skills

❖ Ability to foster a culture of success and lead a team effectively

❖ Strong efficiency and motivation

❖ Excellent organisational skills

❖ Excellent punctuality

❖ Outgoing and “can do “attitude

❖ Innovative, creative and resourceful

❖ Tact, diplomacy and discreet when required

❖ Proactive and helpful

Quick apply

Refine Your Search

front office manager jobs in reading

Front of House Manager (Maternity Cover)

Front Office Supervisor

Front of House Manager

Guest Service Manager

Business Support Administrator

Executive Chef Manager

Night Duty Manager

Front Office Manager

House Manager

Front Office Administrator

Reception Team Leader

Care Home Customer Support Assistant

Front Office Supervisor

Night Auditor

Hotel Reception Supervisor

Concierge

Front of House Team Leader

Reception Manager

Chef Manager

Part time Hotel Night Receptionist

I want to receive the latest job alerts for front office manager in reading

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected