Customer service coordinator Work, Jobs in Solihull, Wmd (with Salaries)

Service Coordinator
Arrow Industrial Group Limited —Birmingham
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
8d
Technical Customer Service Co-ordinator
AJM Healthcare —Birmingham
- Full-time
- Free parking
- Annual leave
Quick apply
Customer Experience Coordinator
BELFOR UK Ltd —Tamworth
- £28,126.40 a year
- Full-time
- In-person
Quick apply
13h
Compliance Case Co-ordinator
Platform Housing Group —Birmingham
- £28,715 - £31,905 a year
- Full-time
- Travel
- Communication skills
- Annual leave
7h
Customer Insight Project Coordinator
Government Property Agency —Birmingham
- £36,000 - £39,494 a year
- Full-time
- Analysis skills
- Presentation skills
- Communication skills
3d
Customer Support Coordinator
Daikin Industries Ltd. —Birmingham
- Full-time
- CRM software
- Communication skills
Quick apply
Returns Coordinator
Davies —Birmingham
- Full-time
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
3d
Customer Relations & Appeals Coordinator
Warwickshire County Council —Warwick
- £39,152 - £41,771 a year
- Full-time
- English
- Communication skills
- School
- Annual leave
- Employee discount
2d
Service Coordinator / Scheduler
ASAP FIRE SYSTEMS LTD —Bromsgrove
- From £27,500 a year
- Full-time
- Customer service
- Computer literacy
- Data entry
- Free parking
Quick apply
Export Coordinator / Warehouse Administrator
SCC —Birmingham
- £31,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Warehouse experience
- Communication skills
Service Coordinator
Mercury Hampton Ltd —Droitwich
- £27,000 a year
- Full-time
- CRM software
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Occupational Health Administration Coordinator
Coventry City Council —Coventry
- £28,598 - £34,434 a year
- Management
- Customer service
- Microsoft Office
- Annual leave
2d
Receptionist & Front of House Coordinator
Davidson Estates —Birmingham
- £25,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Service Coordinator
Aftercare Response —Darlaston
- £27,000 - £30,000 a year
- Full-time
- Customer service
- Data entry
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
Customer Care Co-ordinator
Bloor Homes —Hinckley
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee discount
Customer Works Coordinator
South Staffs Water —Walsall
- £28,000 - £30,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
1d
Clinical Admin Coordinator
Newson Health —Stratford-upon-Avon
- £26,737.00 - £26,737.28 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
Sales Co-ordinator
The Priory Shutter & Door Company Limited —Smethwick
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Sick pay
Quick apply
Internal Sales Coordinator (UltraTile)
Instarmac Group plc. —Tamworth
- Full-time
- CRM software
- Conflict management
- Data entry
- Annual leave
- Employee assistance programme
Sales Coordinator
DB Plastics Ltd —Bilston
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Salesforce
- Free parking
- Life insurance
Quick apply
9d

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customer service coordinator jobs near solihull, wmd

Service Coordinator

Arrow Industrial Group Limited
Birmingham

Quick apply

Job details

Permanent | Full-time
£28,000 a year
8 days ago

Benefits

Company pension
Discounted gym membership

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Customer service
Filing
Microsoft Office Suite
Microsoft Office
Data management
Customer support
Customer interaction
Communication skills

Full job description

Basic Salary up to £28k per year plus company benefits

Office based role from our Birmingham location

Arrow Industrial Group has grown since 1986 to become a specialist in the industry. Providing security to customers nationwide and offering a solution forward experience to all. Arrow are one of the UK’s leading providers of industrial doors, automatic entrance doors, loading bays, gates, and barriers.

Our products include commercial and industrial roller shutters, sectional overhead doors, hinged doors, hi speed doors, traffic doors, fire shutters/smoke curtains and other types of automatic gates and barriers.

This position will take responsibility for managing inbound calls, emails and queries to ensure we provide our customers with excellent service by effectively coordinating sales and operational service delivery activities in the south.

Role & Responsibilities

Provide administrative support to engineers, ensuring customers are kept fully informed at all times.
Respond to enquiries and manage activities such as surveys, quotations, orders, purchasing, scheduling engineer visits, and invoicing.
Maintain a strong understanding of customer-specific Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Demonstrate strong commercial awareness, supporting the RBC in achieving business targets and goals.
Maintain office systems, including effective data management and filing.

Skills and Experience

Proven experience in planning or coordinating field-based service delivery.
A consistent record of reliability and commitment to professional development.
Excellent attention to detail in both numerical and written work.
Professional, friendly, and confident communication skills.
Highly motivated, proactive, and solution-focused with strong customer service skills.
Proficient in Microsoft Office applications, including Outlook, Word, and Excel.
Experience using SAP Business One and/or BigChange Jobwatch software (advantageous).
Working knowledge of the industrial door industry (particularly beneficial).
Exceptional attention to detail and accuracy.
Flexibility and adaptability to manage a range of tasks effectively.
Ability to exemplify our core values of reliability, integrity, proactivity, and innovation.

What We Offer

Basic Salary up to £28,000 per year
Starting holidays of 22 days per year plus bank holidays (holidays increase with service)
Westfield Health Cashback Scheme including rewards discount scheme and gym discounts
Paid birthday’s off each year
3% Employer Pension contributions
Employee recommendation schemes available to reward great colleagues
Immediate Start available

If this sounds like the role for you, then click apply, attach your CV and we will contact you for a confidential chat. Shortlisted candidates will be contacted within 2 weeks of applying. Direct applicants only, no agencies

Job Types: Full-time, Permanent

Pay: £28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in solihull, wmd

Service Coordinator

Technical Customer Service Co-ordinator

Customer Experience Coordinator

Compliance Case Co-ordinator

Customer Insight Project Coordinator

Customer Support Coordinator

Returns Coordinator

Customer Relations & Appeals Coordinator

Service Coordinator / Scheduler

Export Coordinator / Warehouse Administrator

Service Coordinator

Occupational Health Administration Coordinator

Receptionist & Front of House Coordinator

Service Coordinator

Customer Care Co-ordinator

Customer Works Coordinator

Clinical Admin Coordinator

Sales Co-ordinator

Internal Sales Coordinator (UltraTile)

Sales Coordinator

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