Dean Work, Jobs in Eng (with Salaries)

Student Support Officer
Fairfield School of Business —Leicester
- Weekend availability
- Bachelor's degree
- No degree
- In-person
Quick apply
2d
Principal Creative Higher Education Engagement Manager (UK)
Adobe —London
- Full-time
- Project management
- No degree
- AI
Laboratory Assistant
Puragen —Immingham
- From £25,000 a year
- Monday to Friday
- Laboratory experience
- Maths
- In-person
- Free parking
- Annual leave
Quick apply
10d
Senior Creative Higher Education Engagement Manager (UK Film Schools)
Adobe —London
- Full-time
- Project management
- No degree
- AI
Office Assistant
Charles & Dean —Uffington
- £25,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
Dean
IGNITION PRO - School For Entrepreneurs —Leeds
- From £70,000 a year
- Full-time
- Doctoral degree
- Bachelor's degree
- In-person
- Annual leave
Quick apply
Head of Music and Events
Nottingham Trent University —Nottingham
- £75,000 - £91,000 a year
- Full-time
- School
- Annual leave
- Employee discount
7d
Executive Support Manager
University College London —London
- £54,931 - £64,644 a year
- Full-time
- Microsoft Powerpoint
- Word processing
- Databases
- Annual leave
- Employee assistance programme
4d
Senior Technical Programme Manager (Senior TPM)
Reward Gateway —London
- £120,000 - £140,000 a year
- Full-time
- Hybrid work
- APIs
- Agile
- AI
- Employee discount
Quick apply
Support Worker
Salutem Care & Education —London
- £12.71 an hour
- Medication administration
- Communication skills
Content Designer
Royal Borough of Greenwich —London
- £49,056 - £52,194 a year
- Agile
- IT
- Annual leave
- Employee discount
Account Executive, Higher Education | Adobe for Education Sales Specialist (Nordics, ME, Africa)
Adobe —London
- Full-time
- Travel
- AI
GP Associate Dean
NHS England —Leicester
- £131,827 a year
- Part-time
- School
- Negotiation
1d
Support Worker
Priory Group —Lydney
- Care plans
- Referral programme
Production Operative
Wienerberger AG —Sittingbourne
- £33,523 a year
- Overtime
- Employee assistance programme
3d
Academic Administrator
Magdalen College —Oxford
- £47,389 - £61,759 a year
- Full-time
- Computer literacy
- Writing skills
- Analysis skills
Quick apply
18h
Waiter/Waitress
Kimpton —London
- £14.42 an hour
- Overtime
- Bar
- Hotel
- Restaurant experience
- Employee assistance programme
- Employee discount
2d
Executive Dean of the Faculty of Health, Life Sciences and Education
University of Northampton —Northampton
- £122,000 - £125,000 a year
- Full-time
- Business development
- University
- Recruiting
14d
Head of Research Development
University College London —London
- £68,284 - £76,244 a year
- Full-time
- Annual leave
- Employee assistance programme
11d
Literacy Intervention/ Reading Coordinator
Coombe Dean School —Plymouth
- £22,974 - £25,300 a year
- School

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dean jobs near eng

Student Support Officer

Fairfield School of Business -
Leicester

Quick apply

Job details

Permanent | Full-time
2 days ago

Qualifications

Record keeping
Customer communication
Student engagement
Internal department liaison
Complaint handling
Bachelor's degree
Working with students
Client services
Post-secondary education experience
Student welfare
Signposting to community resources
Communication skills

Full job description

Fairfield School of Business is where ambition meets opportunity. Established in 2006 and registered with the Office for Students, FSB is a fast growing and high performing higher education provider. We deliver career-focused qualifications across a range of subjects in partnership with leading UK universities.

With over 200 expert staff, a strong and growing turnover, and campuses across England, including London, Birmingham, Leicester, and Sheffield, FSB combines the strength of a national organisation with a personalised, student first approach.

At FSB, we specialise in opening doors. We support students from diverse backgrounds, including those returning to education, balancing work and family commitments, or without traditional qualifications. Our flexible study options and inclusive learning environment are designed to help every student succeed.

Joining FSB means being part of an organisation that is committed to transforming lives through education. We empower students with the confidence, skills, and support they need to achieve their goals and build their future.

Job Purpose

The Student Support Officer will provide direct support for students with any administrative, pastoral and welfare issues. They will provide high-quality, proactive, services that enhance the student experience and promote engagement and wellbeing. The Student Support Officer serves as a key point of contact for students, offering advice, guidance, and referrals to appropriate services within or outside the institution.

The Student Support Officer will be located in one of the teaching campuses and will report directly to the Associate Dean of the respective Campus. The Student Support Officer is part of the Student Support and Welfare Services, which is overseen by the Student Life Cycle and Enhancement Manager.

Key ResponsibilitiesPrincipal Duties

Act as the first point of contact for students seeking support with administrative, personal, welfare, or wellbeing concerns and offer confidential, impartial and non-judgmental advice and guidance. This includes meeting students in person and answering emails and phone calls.
Monitor student engagement and attendance, identifying those at risk and providing early support or intervention where appropriate.
Provide support to students regarding applications to the Student Loan Company and any related queries.
Support students with policies and procedures relating to Extensions, Mitigating Circumstances, Appeals, Interruptions, Withdrawals, and Complaints.
Work with students on an individual basis to solve issues before they become formal complaints.
Maintain accurate and up-to-date records of student interactions in line with GDPR and institutional policies.
Support student’s welfare and wellbeing by providing confidential advice and guidance on a wide range of issues including mental health, housing, financial hardship, bullying or harassment, and general wellbeing.
Work collaboratively with internal departments to ensure students have access to the support they need (e.g., Student Welfare, safeguarding, Personal Academic Tutors or Academic Support), or refer to trusted external agencies as required.
Support and contribute to the delivery of induction, wellbeing workshops, and student engagement activities and events.
Conduct Student Support Interviews with students and applicants, where additional needs and reasonable adjustments may be required, and ensure their implementation.
Assist students in applying for Disabled Student Allowance (DSA), and in the support allocated to them.
Assist in measures to enhance and capture the student voice.
Engage in continuing professional development (CPD)
Any other required duties from the department.

Person Specification

Essential:

Previous experience in a customer-facing or client-facing role.
Excellent interpersonal and communication skills, with the ability to work empathetically and confidentially.
Excellent organisational and record-keeping skills.
Ability to maintain a calm attitude under pressure, for example when dealing with challenging and stressful situations.
Ability to work as part of a team and to collaborate with others in ensuring holistic support is provided to students to support their pastoral and learning needs.
Ability to work within set processes, policies and guidelines.
Flexibility to work evenings and weekends.
Commitment to helping FSB meet its institutional Values namely:
Education and learning through excellence
Accountability and academic integrity
Professionalism and support
Widening access and participation and promoting equality of opportunity

Desirable:

A Bachelor’s degree or equivalent professional qualification, ideally in a relevant subject (e.g. customer service, events, Mental Health, Social Work, Education/Teaching).
Experience of working in a Higher Education (HE) institution.
Knowledge of various issues that affect students e.g. mental health, disabilities, neurodivergence, and social needs.
Experience of supporting events and/or delivering workshops.
Knowledge of relevant policy e.g. Data Protection, Safeguarding, Equality, Diversity and Inclusivity.

Work Location: In person

Quick apply

Refine Your Search

dean jobs in eng

Student Support Officer

Principal Creative Higher Education Engagement Manager (UK)

Laboratory Assistant

Senior Creative Higher Education Engagement Manager (UK Film Schools)

Office Assistant

Dean

Head of Music and Events

Executive Support Manager

Senior Technical Programme Manager (Senior TPM)

Support Worker

Content Designer

Account Executive, Higher Education | Adobe for Education Sales Specialist (Nordics, ME, Africa)

GP Associate Dean

Support Worker

Production Operative

Academic Administrator

Waiter/Waitress

Executive Dean of the Faculty of Health, Life Sciences and Education

Head of Research Development

Literacy Intervention/ Reading Coordinator

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