Technical support Work, Jobs in Hatfield, Hrt (with Salaries)

IT Field Support Technician - T2 / Second Line
Concero UK —Hayes
- £28,000 - £34,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
Associate Technical Support Engineer
Mimecast —London
- £40,000 - £45,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
11d
IT Field Support Technician - T2 / Second Line Immediate Start
Concero UK —Stevenage
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
4d
IT Support Engineer
Leidos —London
- £28,800 - £33,900 a year
- Full-time
- Hybrid work
- Oracle
- Windows
- SQL
- Annual leave
- Work from home
IT Support Technician
IT MANAGMENT LTD —London
- From £39,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
1d
IT Support Specialist
Flying Tiger Copenhagen —London
- Weekend availability
- Analysis skills
- Travel
- Computer networking
Technical Support Officer
Watford Borough Council —Watford
- £33,106 - £35,479 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
7d
Tech Support (Remote Position)
WizzHosting —London
- Remote
Junior IT Support Technician
Code X London —London
- £25,500 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Linux
- Gym membership
- Life insurance
Quick apply
10d
IT Support Technician
Hayward Tyler Ltd —Luton
- Full-time
- Microsoft Outlook
- Customer service
- Continuous improvement
- Free parking
- Employee discount
Quick apply
4d
Service Desk Analyst
ZR Mind Digital Solutions —London
- £2,500 - £3,000 a month
- Full-time
- Microsoft Outlook
- Continuous improvement
- SharePoint
- Free parking
Quick apply
14d
Tier 1 Technical Support Associate
8x8, Inc. —Aylesbury
- Monday to Friday
- Customer service
- English
- Analysis skills
1st Line Support Engineer
Avrion Networks —Potters Bar
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Windows
Quick apply
13d
Junior Technical Support Engineer
Zixi —London
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Linux
Quick apply
7d
Entry Level Support Engineer
OSTTRA —London
- Full-time
- Hybrid work
- Google Suite
- Computer Science
- Bachelor's degree
Quick apply
7d
Technical Support Engineer II
Delinea —London
- £45,000 - £50,000 a year
- Full-time
- English
- SQL
- Computer networking
- Employee assistance programme
- Life insurance
IT Services Support - Barclaycard Payments
Barclays —London
- Weekend availability
- Google Suite
IT Support Technician
MAL Contractors (Civil Engineering) Ltd —London
- £24,420.00 - £47,101.73 a year
- Temporary
- Software troubleshooting
- Customer service
- Windows
Quick apply
Customer Service and technical Support Co-ordinator
Estarli Bikes —Berkhamsted
- £25,000 - £29,000 a year
- Full-time
- CRM software
- Google Suite
- Customer service
- Employee discount
Quick apply
Technical Support Engineer - Premium Accounts, Weekend Coverage
Harvey —London
- Weekend availability
- Communication skills
14d

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IT Field Support Technician - T2 / Second Line

Concero UK -
Hayes

Quick apply

Job details

Full-time
£28,000 - £34,000 a year

Benefits

Free parking
Additional leave
Annual leave
Company pension
Discounted gym membership
Company events
Employee assistance programme
Employee discount
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Car scheme
Sick pay
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Driving Licence
Azure
Customer service
Software deployment
iOS
User account provisioning
LAN
Microsoft Exchange
Windows
Microsoft Office
User account management
Firewall
Analysis skills
Computer hardware
Azure Certification
IT support
DNS
SharePoint
Customer support
CCNA Routing & Switching
Communication skills
Active Directory
Intune
VPN

Full job description

Please Read Before Applying

This is an in-person, field-based , multi-site role. Please only apply if you are able to commute to school sites within approximately one hour of Harrow, Woking and Haringey.

You must live within a one-hour commute of Harrow, Woking and Haringey.
This role involves travelling between multiple school sites
Applications that do not meet all of the essential criteria will not be considered

Second Line IT Field Technician

Location: School Sites within 1 Hour of Harrow, Woking and Haringey.
Contract: Full-Time, Permanent
Salary: £28,000–£34,000 per year

About the Role

We're looking for an experienced Second Line IT Field Technician to join our growing team, providing onsite IT support to schools across the Harrow, Woking and Haringey.

Working as part of a fast-growing Managed Service Provider (MSP), you'll deliver outstanding technical support, troubleshoot hardware and software issues, and help ensure schools' IT systems operate efficiently. This is a varied, customer-facing role where no two days are the same.

Key Responsibilities

Provide onsite second-line technical support across multiple school sites
Diagnose and resolve hardware, software and network issues
Install, configure and maintain computers, laptops and peripherals
Manage user accounts, permissions and device configuration
Monitor and troubleshoot network infrastructure, including VPNs, LANs, DNS and Firewalls
Deploy software, updates and security patches
Record and manage support requests using Halo
Carry out routine system maintenance, backups and updates
Work collaboratively with colleagues to deliver excellent customer service

Essential Requirements

Level 4 industry-specific IT qualification
Minimum two years' experience in an onsite or field-based Second Line IT Support role
Strong working knowledge of Microsoft Intune
Demonstrable experience with Windows Server, Microsoft 365, Google Workspace, Windows OS, Android and iOS
Demonstrable experience with VPNs, LANs, DNS and Firewalls
Strong troubleshooting and analytical skills
Excellent communication and customer service skills
Well organised with the ability to work independently and as part of a team
Full UK driving licence (maximum three penalty points) and access to your own vehicle
Right to work in the UK
Able to travel between school sites within approximately one hour of Harrow, Woking and Haringey.

Desirable Experience

Previous experience working within a Managed Service Provider (MSP)
Comfortable working in a fast-paced, structured environment

What We Offer

£28,000–£34,000 per year
Annual salary reviews and structured pay progression
23 days annual leave plus bank holidays
Enhanced sick pay
Health Cash Plan
Contributory pension scheme
Commission opportunities (where applicable)
Employee Assistance Programme
Ongoing training and career development
Discounts on gym memberships, technology, cinema tickets and more
Microsoft Surface Laptop
Uniform provided
Salary sacrifice electric vehicle scheme

Why Join Concero UK?

At Concero UK, we pride ourselves on delivering exceptional IT support while fostering a culture built on innovation, collaboration and continuous improvement. You'll be joining a supportive, growing business where your ideas are valued and your development is encouraged.

Apply Now

If you're an experienced Second Line IT professional looking for a rewarding field-based role where you can make a real difference in schools, we'd love to hear from you.

Please submit your CV and a covering letter explaining why you're a great fit for the role.

Important Information

This role is subject to enhanced pre-employment checks, including an Enhanced DBS with Children's Barred List check, employment and qualification verification, references, medical fitness and safeguarding checks, in line with Keeping Children Safe in Education (KCSIE) guidance.

Concero UK is an equal opportunities and Disability Confident employer and welcomes applications from all suitably qualified candidates. Reasonable adjustments are available throughout the recruitment process.

Job Type: Full-time

Pay: £28,000.00-£34,000.00 per year

Benefits:

Additional leave
Bereavement leave
Company events
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site parking
Sick pay

Application question(s):

Do you have your own roadworthy car with valid insurance suitable for business use?

Experience:

in person/field Second Line IT support: 2 years (required)

Licence/Certification:

full UK driving licence with no more than 3 penalty points? (required)
Level 4 industry specific qualification (required)

Work authorisation:

United Kingdom (required)

Willingness to travel:

75% (preferred)

Work Location: On the road

Quick apply

Refine Your Search

technical support jobs in hatfield, hrt

IT Field Support Technician - T2 / Second Line

Associate Technical Support Engineer

IT Field Support Technician - T2 / Second Line Immediate Start

IT Support Engineer

IT Support Technician

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Technical Support Officer

Tech Support (Remote Position)

Junior IT Support Technician

IT Support Technician

Service Desk Analyst

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1st Line Support Engineer

Junior Technical Support Engineer

Entry Level Support Engineer

Technical Support Engineer II

IT Services Support - Barclaycard Payments

IT Support Technician

Customer Service and technical Support Co-ordinator

Technical Support Engineer - Premium Accounts, Weekend Coverage

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