Technical support Work, Jobs in Cote, Som (with Salaries)

IT Support Team Leader
Redkite Solicitors —Cardiff
- £32,500 a year
- Full-time
- Customer service
- Travel
- Organisational skills
- Annual leave
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week
Deloitte —Bristol
- Part-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Incident Co-Ordinator
UK Hydrographic Office —Taunton
- £31,952 a year
- Weekend availability
- Hybrid work
- Software troubleshooting
- Customer service
- Analysis skills
7d
Technical Support Officer - End User Hardware and Devices
Avon and Somerset Constabulary —Portishead
- £40,383 - £42,612 a year
- Full-time
- Customer service
- Travel
- IT
6d
IT Assistant
Averys Garden Centre —Taunton
- From £12.71 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- IT
Quick apply
14d
IT & Systems Degree Apprentice - Howards Group
Howards Motor Group —Taunton
- £16,640 a year
- Analysis skills
- Travel
- IT
- Employee assistance programme
- Employee discount
6d
Customer Technical Support Manager
Refresco —Bridgwater
- Project management
Quick apply
IT Support Technician
Minda Kubota Engineering & Farm Solutions Ltd —Bristol
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- English
- Windows
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
7d
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
First Line Support and Sales
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- 8 hour shift
- ERP systems
- Windows
- Driving
Quick apply
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
Product Technical Support Engineer - TMS
Atlas Copco Group —Clevedon
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
IT Service Desk Analyst
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
ICT Technician
CareTech Group —Yeovil
- £25,662 a year
- Full-time
- Microsoft Office
- IT
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount
Helpdesk Technician 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
8d
Service Desk Team Leader
IVC —Bristol
- £40,000 - £55,000 a year
- Hybrid work
- Azure
- Windows
- AWS
- Employee discount
Senior Application Support Engineer
LDMS —Cardiff
- Up to £35,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
6d
IT Support Analyst
Atlas Copco Group —Bristol
- Hybrid work
- Azure
- Windows
- Microsoft Office

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technical support jobs near cote, som

IT Support Team Leader

Redkite Solicitors -
Cardiff

Apply Now

Job details

Full-time
£32,500 a year

Benefits

Annual leave
Company pension

Qualifications

Driving Licence
Customer service
IT support
Organisational skills
IT
Leadership
Communication skills

Full job description

Job Information

Date Opened

23/06/2026

Job Type

Full time

Industry

IT Services

City

Cardiff

Province

Cardiff (Caerdydd GB-CRD)

Country

United Kingdom

Postal Code

CF10

About Us

We recognise that our reputation as one of the leading law firms in Wales is entirely down to the people who work here. We place great stock in attracting talented people, doing all we can to make sure you enjoy life at Redkite Solicitors and giving you plenty of reasons to build a long-term career with us.

Job Description

IT Support Team Leader

Salary: £32,500

Location: Swansea/Cardiff

Contract: Permanent, Full-time

Hours: 35 hours – (flexibility required, including occasional out-of-hours)

Start Date: ASAP

We’re looking for a people-focused, organised, and proactive IT Support Team Leader to lead a high-performing IT support team across Redkite, with a focus on Microsoft 365, Copilot, and excellent day-to-day service delivery across Cardiff and Swansea. This is an exciting opportunity for an experienced IT Support professional who is ready to take the next step into leadership, develop their coordination and management skills, and make a positive impact on how colleagues experience technology across the firm. You’ll have a passion for excellent user support, an interest in IT innovation, and a desire to drive continuous improvement across IT services.

Redkite Solicitors has been trusted to provide exceptional legal advice to individuals, families, and businesses since 1898. As a progressive, full-service law firm, we’re driven by growth and innovation, continuously expanding our reach to meenot the diverse needs of our clients. With nearly 300 dedicated professionals, we’re proud to be recognised as an employer of choice, with a number of our lawyers recognised in both Legal 500 and Chambers, reflecting the strength and quality of our expertise. Our ongoing commitment to excellence and expansion ensures Redkite remains at the forefront of the legal sector.

Candidates should be aware that their first day of employment may be based at an alternative Redkite office, for group onboarding. A willingness to travel and spend the day away from your usual place of work is therefore required.

What Will You Be Doing?

Supervising and supporting the IT team, helping colleagues prioritise their work, develop their skills, and deliver an outstanding service
Championing innovation and supporting the firm’s AI journey, helping colleagues adopt new technologies safely, confidently, and in ways that deliver real value
Creating a positive and responsive support experience for colleagues across the firm, whether assisting face-to-face or remotely
Building strong relationships across the business as a visible, approachable, and trusted IT leader who understands users’ needs
Bringing structure, organisation, and a proactive mindset to the day-to-day delivery of IT services
Continuously reviewing and improving processes, administration, and ways of working to make IT more effective and user-focused
Taking ownership of escalated issues, ensuring colleagues feel supported and informed until a successful resolution is reached
Promoting positive technology habits, cyber security awareness, and a culture of shared responsibility across the firm
Playing a key role in IT projects, service improvements, and technology rollouts that enhance the colleague experience
Identifying opportunities to improve how IT supports the business, bringing fresh ideas and practical solutions that drive positive change

Requirements

Who We’re Looking For:

Experience in a Team Leader, Senior IT Support, IT Support Coordinator, or similar role
A genuine passion for delivering excellent customer service
Strong organisational and workload management skills
The ability to remain calm and focused during incidents and service issues
Excellent communication skills and the confidence to work with stakeholders at all levels
The ability to explain technical concepts in simple, non-technical language
Experience supporting Microsoft 365 environments
An interest in process improvement, automation, and modern workplace technology
A full driving licence and willingness

Benefits

What’s In It For You?

We’re committed to creating a supportive, collaborative, and high-performing legal team. You’ll be joining colleagues who are not only legally excellent but also commercially astute and down-to-earth. We value trust, teamwork and excellence, and offer an environment where you can grow and succeed.

A role where you can make a visible impact on how IT is delivered across the firm
Support to develop your leadership, organisational, and professional skills
Generous annual leave (plus additional days with length of service)
Option to buy or sell annual leave
Life Assurance
Redkite Rewards scheme
Pension Scheme
Contributions to gym membership
Career development and learning support

... and much more

How to Apply

If you’re ready to make a difference in a positive and dynamic environment, we’d love to hear from you.

At Redkite, we are committed to creating a diverse, inclusive, and supportive workplace where everyone is valued. We welcome applicants from all backgrounds, including gender, race, ethnicity, sexual orientation, disability, age, religion, and neurodiversity. We are dedicated to providing reasonable adjustments throughout the recruitment process and beyond to ensure all employees can thrive. If you need any reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to support you. We believe that diversity strengthens our team and helps us better serve our clients.

Apply Now

Refine Your Search

technical support jobs in cote, som

IT Support Team Leader

Senior Service Desk Analyst

Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week

Incident Co-Ordinator

Technical Support Officer - End User Hardware and Devices

IT Assistant

IT & Systems Degree Apprentice - Howards Group

Customer Technical Support Manager

IT Support Technician

Service Desk Advisor (First Line Helpdesk)

First Line Support and Sales

Technology Support Technician

Product Technical Support Engineer - TMS

IT Service Desk Analyst

ICT Technician

Customer Enablement Specialist

Helpdesk Technician 1st/2nd Line

Service Desk Team Leader

Senior Application Support Engineer

IT Support Analyst

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