Helpdesk support Work, Jobs in Newbridge, Edh (with Salaries)

1st/2nd Line Support Technician
Entire IT Solutions —Edinburgh
- £24,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Administrator
Apleona —Livingston
- £28,500 - £29,000 a year
- Monday to Friday
- Continuous improvement
- Employee discount
9d
Customer Care Support Associate
Aegon —Edinburgh
- From £26,228 a year
- Full-time
- Hybrid work
- Microsoft Word
- Continuous improvement
18h
Service Desk Analyst
Ingenico —Dalgety Bay
- 8 hour shift
- Computer literacy
- Quick service & fast food restaurant
- Computer skills
- Free parking
10d
253495 Security Officer - AB
NHS Scotland —Airdrie
- £26,696 - £28,988 a year
- Call to connect
- Hotel
- Communication skills
- Annual leave
- Sick pay
10h
Cleaning Team Leader - Mobile Scotland - Nights Sky Spaces
Emcor —Livingston
- £31,554 a year
- Full-time
- Computer literacy
- English
- Cleaning
- Employee assistance programme
- Referral programme
Quick apply
Facilities Manager
Skanska —Edinburgh
- Computer skills
- Bereavement leave
13d
IT Support Technician
Norty Ltd —Livingston
- £28,000 a year
- Full-time
- Maintenance
- Communication skills
- Free parking
- Employee discount
Quick apply
6d
National Helpdesk Controller
Portal Security Ltd —Glasgow
- £30,000 - £32,000 a year
- Overtime
- Management
- Computer literacy
- Supervising experience
- Free parking
- Store discount
Quick apply
2d
Customer Care Support Associate
Aegon UK —Edinburgh
- From £26,228 a year
- Full-time
- Hybrid work
- Microsoft Word
- Continuous improvement
13h
ICT Network Services Technician
Lothian Valuation Joint Board —Edinburgh
- £35,183 - £38,540 a year
9d
Customer Service Advisor
HSBC Global Services Limited —Motherwell
- From £25,000 a year
- Full-time
- Hybrid work
- In-person
- Free parking
- Annual leave
8d
Laboratory Steward
Leonardo UK Ltd —Edinburgh
- £37,318 - £53,550 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
IM&T Infrastructure Analyst
NHS Scotland —Lanarkshire
- £34,544 - £43,039 a year
- Monday to Friday
- Azure
13d
Private Asset Specialist
HSBC Global Services Limited —Edinburgh
- Full-time
7d
HR Assistant, Head Office
Scottish Children's Reporter Administration —Stirling
- £32,908 - £34,316 a year
- Temporary
- Microsoft Office
- Administrative experience
- Continuous improvement
8d
Planner - Livingston, West Lothian, EH54 8AF
Apleona —Livingston
- £29,943 a year
- Full-time
- Employee discount
255393 R1 (SM) Facilities Maintenance (CAFM) Manager
NHS Scotland —Lothian
- £52,845 - £61,466 a year
- Travel
- In-person
7d
Service Administrator
Secureshield Ltd —Motherwell
- From £26,000 a year
- Full-time
- Salesforce
- Analysis skills
- Organisational skills
Quick apply
Painter and Decorator
OCS Group —Alloa
- Monday to Friday
- Driving
Quick apply

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1st/2nd Line Support Technician

Entire IT Solutions
Edinburgh

Quick apply

Job details

Permanent | Graduate | Full-time | Apprenticeship
£24,000 - £28,000 a year

Benefits

Company pension

Qualifications

Microsoft Windows Server
Azure
Operating systems
Customer service
GCSE
LAN
Windows
Technical support
Microsoft Office
VoIP
Computer hardware
IT support
Computer networking
DNS
SharePoint
Mac OS
IT
Communication skills
Active Directory
Help desk

Full job description

About the Role
We’re looking for a reliable and motivated IT Support Technician to join a growing and fast-paced IT services and Telecoms provider. This is a varied, hands-on role supporting a wide range of business clients across different industries.

No two days are the same—you’ll be involved in everything from day-to-day support issues through to project work, infrastructure upgrades, and security improvements.

Key Responsibilities

Respond to support requests via phone, email, and ticketing system
Provide 1st/2nd line support across a range of client environments
Troubleshoot hardware and software issues (Windows, Mac OS, etc.)
Support Windows Server environments and Active Directory (users, permissions, policies)
Manage Microsoft 365 / Office 365 accounts and permissions
Assist with LAN/WAN networking, DNS, and connectivity issues
Install and support 3CX VoIP systems
Support and maintain backup and disaster recovery solutions
Assist with cyber security measures (MFA, endpoint protection, email security, patching)
Work alongside senior engineers on installations and project work
Escalate complex issues where required while maintaining ownership

Skills & Experience

Solid understanding of computer networking and troubleshooting
Strong knowledge of computer hardware and general IT systems
Experience with Windows Server environments
Familiarity with Active Directory and user management
Hands-on experience with Microsoft 365 (Exchange, SharePoint, Teams, Entra ID/Azure AD)
Understanding of DNS, LAN configurations, and general networking principles
Basic knowledge of Mac OS support
Previous experience in a helpdesk or IT support role preferred
Experience with VoIP (3CX) is beneficial but not essential

What We’re Looking For

Strong problem-solving skills and attention to detail
Good communication skills with non-technical users
A proactive attitude and willingness to learn
Ability to work both independently and as part of a team

What You’ll Get

28 days holiday
Optional pension scheme
Clear progression opportunities after probation
Exposure to a wide range of technologies and real-world environments
A small, close-knit team where you’ll make a genuine impact

Job Types: Full-time, Permanent, Apprenticeship, Graduate

Pay: £24,000.00-£28,000.00 per year

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 1 year (preferred)
Technical support: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

helpdesk support jobs in newbridge, edh

1st/2nd Line Support Technician

Administrator

Customer Care Support Associate

Service Desk Analyst

253495 Security Officer - AB

Cleaning Team Leader - Mobile Scotland - Nights Sky Spaces

Facilities Manager

IT Support Technician

National Helpdesk Controller

Customer Care Support Associate

ICT Network Services Technician

Customer Service Advisor

Laboratory Steward

IM&T Infrastructure Analyst

Private Asset Specialist

HR Assistant, Head Office

Planner - Livingston, West Lothian, EH54 8AF

255393 R1 (SM) Facilities Maintenance (CAFM) Manager

Service Administrator

Painter and Decorator

I want to receive the latest job alerts for helpdesk support in newbridge, edh

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