Head of crm Work, Jobs in Birmingham, Eng (with Salaries)

Sales and Customer Service Manager
N & S Consultants Ltd —Harborne
- £25,420 - £30,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
Quick apply
8d
RBC Brewin Dolphin - Head of Platform Relationships
Royal Bank of Canada —Birmingham
- Full-time
- Business development
- Communication skills
Project Support Coordinator – Special Projects
Brett Martin Daylight Systems —Coventry
- Full-time
- Customer service
- Administrative experience
- Project management
- Free parking
- Annual leave
Quick apply
5d
Internal Sales Support
Waterbury Bathroom Accessories Ltd —Birmingham
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
Quick apply
9d
Head of Sales - Engineering Services
Rubix —Oldbury
- Full-time
- CRM software
- Sales
- Business development
1d
Growth & Performance Marketing Manager
Revolve Medicare —Birmingham
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Employee discount
Quick apply
Email Designer
Absolute Collagen —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- HTML
Quick apply
Senior Administrative/Development Officer (Maternity Cover 14 months)
Birmingham City University —Birmingham
- £38,050 - £44,131 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Receptionist & Front of House Coordinator
Davidson Estates —Birmingham
- £25,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
14d
Bullion Trader Account Manager
Jewellery Quarter Bullion Ltd —Birmingham
- Up to £35,000 a year
- Full-time
- Sales
- Financial services
- In-person
- Sick pay
Quick apply
1d
Head of Cross-sell & Early Engagement, Unsecured Lending (Acquisition)
HSBC Global Services Limited —Birmingham
- Full-time
- Driving
10d
Regional Lead - Direct Relationship Management - Midlands
Allica Bank —Birmingham
- Full-time
- Hybrid work
- Business development
- Leadership
- Communication skills
Sales Director
Omegro —Coleshill
- From £80,000 a year
- Full-time
- Remote
- Sales
- Travel
- Organisational skills
UK Sales Manager
Mercury Hampton Ltd —Birmingham
- £100,000 - £110,000 a year
- Leadership
Quick apply
Tech Systems Manager - Customer and Commerce
Gymshark —Solihull
- Hybrid work
- Management
- Leadership
- Employee discount
- Gym membership
Quick apply
Internal Sales Executive
VKF Renzel (UK) Ltd —Bromsgrove
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
Quick apply
Head of Sales
Equity Energies —Coventry
- Full-time
- Hybrid work
- Sales
- Leadership
- Communication skills
Quick apply
Executive Assistant
FLTD Construction —Redditch
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Quick apply
Marketing Manager
Prime Electrical Distributors —Walsall
- From £45,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- In-person
- Marketing
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Senior B2B Marketing Manager
David Austin Roses —Albrighton
- Sales
- Project management
- Organisational skills
- Employee discount

I want to receive the latest job alerts for head of crm in birmingham, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Sales and Customer Service Manager

N & S Consultants Ltd
Harborne

Quick apply

Job details

Permanent | Full-time
£25,420 - £30,000 a year
8 days ago

Benefits

Company pension

Qualifications

Microsoft Office
Organisational skills
Communication skills

Full job description

Customer Service Manager

Location: Office Based in Harborne
Department: Medico-Legal Consultants
Reports to: Head of Case Management
Employment Type: Full-Time

About Medical Expert Chambers

Medical Expert Chambers is one of the UK's fastest-growing medico-legal organisations, providing independent expert medical evidence to solicitors, insurers, public bodies and the courts. Our nationwide panel of leading consultants and healthcare professionals delivers high-quality expert witness reports across more than 100 medical specialties.

Our mission is simple: to make obtaining expert medical evidence faster, easier and more reliable.

We combine exceptional customer service, innovative technology and rigorous quality standards to deliver an outstanding experience for both our legal clients and our medical experts.

www.medicalexpertchambers.co.uk

The Opportunity

We are seeking an organised, proactive and customer-focused Customer Services Manager.

This is a fast-paced and rewarding role requiring exceptional organisational skills, excellent communication and the ability to manage multiple complex cases simultaneously while maintaining the highest standards of client service.

You will act as the central point of contact for solicitors, medical experts and claimants throughout the lifecycle of each instruction, ensuring every case progresses efficiently and deadlines are consistently achieved.

Key ResponsibilitiesCase Management

Manage a portfolio of medico-legal cases from instruction through to completion.
Liaise with solicitors to obtain instructions, medical records and supporting documentation.
Review new instructions for completeness and identify any missing information.
Coordinate appointments between claimants and medical experts.
Monitor every stage of the case to ensure agreed turnaround times are achieved.
Track outstanding actions and proactively progress delayed cases.
Maintain accurate case records using the company's case management system.
Ensure reports are delivered within agreed service levels.

You will be working with an excellent fun loving team .Client Communication

Provide an exceptional service to solicitors throughout the life of every case.
Respond promptly to telephone and email enquiries.
Keep clients updated on appointment dates, report progress and expected completion times.
Build strong long-term relationships with law firms through proactive communication.

Administration

Upload and maintain documentation within the case management system.
Prepare correspondence and appointment confirmations.
Record case milestones accurately.
Assist with invoicing and administrative tasks where required.
Produce progress updates and performance reports when requested.

What We're Looking For

The successful candidate will be highly organised, professional and committed to delivering exceptional client service.

Essential Skills

Excellent organisational skills.
Ability to prioritise a large and varied workload.
Outstanding written and verbal communication.
Strong attention to detail.
Excellent telephone manner.
Confident using Microsoft Office and CRM/case management software.
Ability to work independently and as part of a team.
Professional, calm and solutions-focused approach.

Desirable Experience

Previous medico-legal case management experience.
Experience working within healthcare or legal services.
Knowledge of expert witness processes.
Understanding of CPR Part 35.
Experience liaising with consultants or healthcare professionals.
Familiarity with legal terminology and litigation processes.

Personal Attributes

We are looking for someone who is:

Highly organised.
Positive and enthusiastic.
Customer focused.
Commercially aware.
Reliable and accountable.
Able to remain calm under pressure.
Professional at all times.
A confident problem solver.
Able to build strong working relationships.
Committed to continuous improvement.

What We Offer

Competitive salary.
Performance-related bonus opportunities.
Company pension.
Ongoing professional development.
Structured training programme.
Career progression within a rapidly growing organisation.
Modern office environment.
Supportive and collaborative team culture.

Why Join Medical Expert Chambers?

This is an exciting opportunity to become part of an ambitious organisation that is transforming the delivery of expert medical evidence across the UK.

You'll work alongside leading consultant specialists, support some of the country's most respected law firms, and play a key role in ensuring individuals receive timely, high-quality medico-legal assessments.

If you're passionate about delivering exceptional service, thrive in a fast-paced environment and enjoy making a real difference, we'd love to hear from you.

There is plenty of scope to promoting and accelerated promotion in this role across various departments.

Pay: £25,420.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

head of crm jobs in birmingham, eng

Sales and Customer Service Manager

RBC Brewin Dolphin - Head of Platform Relationships

Project Support Coordinator – Special Projects

Internal Sales Support

Head of Sales - Engineering Services

Growth & Performance Marketing Manager

Email Designer

Senior Administrative/Development Officer (Maternity Cover 14 months)

Receptionist & Front of House Coordinator

Bullion Trader Account Manager

Head of Cross-sell & Early Engagement, Unsecured Lending (Acquisition)

Regional Lead - Direct Relationship Management - Midlands

Sales Director

UK Sales Manager

Tech Systems Manager - Customer and Commerce

Internal Sales Executive

Head of Sales

Executive Assistant

Marketing Manager

Senior B2B Marketing Manager

I want to receive the latest job alerts for head of crm in birmingham, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected