Handler Work, Jobs in Tong, Shr (with Salaries)

Customer Complaint Resolution Handler
Culligan UK limited —Wolverhampton
- £25,618 - £28,765 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Sick pay
Quick apply
Full Time Dairy General Worker (Milking / Pushing up)
Heaths Of Stockton —Newport
- £12.50 - £15.00 an hour
- Weekend availability
- English
- Driving
- In-person
Quick apply
13d
Senior Claims Handler
Davies —Stoke-on-Trent
- Full-time
- Remote
- IT
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
3d
FNOL Motor Claims Handler
1010 Solutions —Birmingham
- £25,000 - £28,000 a year
- Full-time
- Data entry
- Organisational skills
- In-person
Quick apply
10d
18T Delivery Operative & Refrigeration Equipment Handler
Innovate Refrigeration and Store Design Ltd —Wolverhampton
- £20 an hour
- Overtime
- Customer service
- English
- Driving
Quick apply
5d
Digital Designer / Graphic Designer / Creative Designer - Bromsgrove/Hybrid - 4 years experience
Mooch Creative Studio —Bromsgrove
- Up to £35,000 a year
- Full-time
- Hybrid work
- Social media management
- Driving
- Organisational skills
- Free parking
- Work from home
Quick apply
Claims Handler - Commercial & Schemes
Howden Group Holdings —Stourbridge
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
Account Handler
Gallagher —Brierley Hill
- £27,000 - £36,000 a year
- Full-time
- Analysis skills
- Financial services
- Communication skills
- Free parking
- Employee stock purchase plan
Commercial Account Handler
Howden Group Holdings —Shrewsbury
- Full-time
- Hybrid work
- Employee discount
9d
Call Handler
Midlands Medical Partnership —Birmingham
- £10.80 - £12.21 an hour
- Temporary
- In-person
- Leadership
Quick apply
Paralegal
Horwich Farrelly Solicitors —Birmingham
- Annual leave
- Employee assistance programme
Handler Nights
FedEx EU —Kidderminster
- £13.29 an hour
- Part-time
- Employee assistance programme
4d
Credit Hire Claims Handler
1010 Solutions —Birmingham
- Up to £30,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
10d
Customer Claims Specialist
Allianz —Birmingham
- £24,000 - £30,000 a year
- Full-time
- Machine learning
- IT
- Communication skills
- Annual leave
- Employee discount
Technical Personal Injury Claims Handler
The AA —Oldbury
- Full-time
- Hybrid work
- Organisational skills
- Negotiation
- Annual leave
- Employee assistance programme
5d
Yard Operative
Roba Metals Ltd —Smethwick
- From £30,000 a year
- Overtime
- Heavy lifting
- Maintenance
- Forklift
- Free parking
Quick apply
12d
Receptionist/Administrative Assistant/Customer Service
Xclusive Motor Services —Birmingham
- From £13 an hour
- Part-time
- Customer service
- English
- Driving
- Free parking
Quick apply
7d
Assistant Store Manager
Domino's —Wolverhampton
- £32,000 a year
- Weekend availability
- Management
- English
- Communication skills
Quick apply
2d
Account Handler (Trade Credit Insurance)
Brown & Brown Europe —Birmingham
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Employee stock purchase plan
Quick apply
6d
Team Leader
Gallagher —Brierley Hill
- Communication skills
- Employee stock purchase plan
- Life insurance

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handler jobs near tong, shr

Customer Complaint Resolution Handler

Culligan UK limited -
Wolverhampton

Quick apply

Job details

Full-time
£25,618 - £28,765 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Communication skills
Negotiation

Full job description

Here at Culligan UK Ltd we have developed a culture of putting our customers at the heart of everything we do and that has been vital in driving us to becoming the UK's leading specialists at providing drinking water solutions.

As a Complaints and Resolution Agent, you will play a key role in delivering exceptional customer service within our call centre environment. You will take ownership of customer complaints, managing cases from initial contact through to resolution whilst working across departments to identify solutions & improvement opportunities.

This role requires excellent communication skills, the ability to handle challenging situations empathetically, and a commitment to delivering fair, timely, and effective outcomes.

Core Role & Responsibilities:

Handle inbound calls from customers with complaints or service issues, ensuring all interactions meet high standards of professionalism and empathy.
Manage your own caseload, taking full ownership of complaints from initiation to resolution.
Make outbound calls to customers to gather information, provide updates, and deliver resolutions.
Collaborate effectively with other departments to investigate, identify, and implement solutions for customer issues.
Respond professionally to social media comments, Trustpilot reviews, and other public feedback channels.
Provide clear, concise, and well-documented case notes and written responses, ensuring all records meet company standards.
Deliver detailed feedback on complaint trends and individual cases to support service improvements and business strategy.
Prioritise and manage multiple tasks and cases simultaneously, ensuring timely resolution in line with service level agreements.
Contribute to the continuous improvement of the complaints process and the overall customer experience.

Requirements

Proven track record of delivering outstanding customer service, ideally in a call centre or complaint-handling environment.
Demonstrated ability to handle challenging conversations and situations in a clear, empathetic, and conciliatory manner.
Excellent oral and written communication skills, with high standards of grammar and attention to detail.
Strong ability to negotiate and influence to achieve fair outcomes for customers and the business.
Ability to prioritise a diverse and competing workload effectively, maintaining focus and accuracy under pressure.
Competence in using Microsoft Office tools, including basic skills in Excel and Word.
Strong knowledge of IFS and Service Cloud systems.
Ability to work independently with minimal supervision while also being an effective team player.

Benefits

23 Days Holiday + Bank Holidays
Company Pension Scheme
Company Sick pay (after qualifying period)
Cycle to Work Scheme Available
Employee Reward & Discount Platform
24/7 access to Employee Assistance Program through Health Assured
Access to on-going learning and development via our online learning platforms
Onsite parking available
Life Assurance Scheme

Quick apply

Refine Your Search

handler jobs in tong, shr

Customer Complaint Resolution Handler

Full Time Dairy General Worker (Milking / Pushing up)

Senior Claims Handler

FNOL Motor Claims Handler

18T Delivery Operative & Refrigeration Equipment Handler

Digital Designer / Graphic Designer / Creative Designer - Bromsgrove/Hybrid - 4 years experience

Claims Handler - Commercial & Schemes

Account Handler

Commercial Account Handler

Call Handler

Paralegal

Handler Nights

Credit Hire Claims Handler

Customer Claims Specialist

Technical Personal Injury Claims Handler

Yard Operative

Receptionist/Administrative Assistant/Customer Service

Assistant Store Manager

Account Handler (Trade Credit Insurance)

Team Leader

I want to receive the latest job alerts for handler in tong, shr

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