Customer care coordinator Work, Jobs in Thundersley, Ess (with Salaries)

Service Administrator / Service Coordinator
Pearly Gate Maintenance Limited —Basildon
- £25,420 - £35,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
4d
Export Sales & Logistics Co-ordinator
RGH‑Global Limited —Basildon
- £23,958.38 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Organisational skills
Office Co-ordinator Receptionist
Charlesons —Ilford
- Part-time
- IT
Front Office Coordinator
Crowne Plaza Docklands —London
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
4d
Marketing Coordinator
Carmel Jane Photography Ltd —Ingatestone
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Analysis skills
- In-person
- Communication skills
- Flexible schedule
Quick apply
2d
GP Receptionist / Care Coordinator (Part-Time, 2 Posts Available)
Queensway Surgery —Southend-on-Sea
- £12.75 an hour
- Part-time
- GP surgery experience
- Administrative experience
- In-person
Quick apply
2d
Dental Receptionist/treatment coordinator
Barkingside Dental Care Ltd —Barkingside
- Part-time
- Front desk
- In-person
Quick apply
PATIENT SALES & RECEPTION COORDINATOR
E1dental & E12dental —London
- From £13 an hour
- Part-time
- Sales
- Administrative experience
- Travel
- Employee discount
- Bereavement leave
Quick apply
4d
Fleet Coordinator
HIVED —London
- Full-time
- Communication skills
- Annual leave
12d
Network Ops Coordinator
HIVED —London
- Full-time
- Microsoft Excel
- English
- Annual leave
Sales Coordinator
Driscoll's of Europe B.V. —Maidstone
- Microsoft Excel
- Oracle
- Customer service
Quick apply

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Service Administrator / Service Coordinator

Pearly Gate Maintenance Limited
Basildon

Quick apply

Job details

Full-time
£25,420 - £35,000 a year
4 days ago

Benefits

Free parking
Casual dress
Company pension

Qualifications

Facilities management
Maintenance
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Service Administrator / Service Coordinator

Location: Basildon
Job Type: Full time, Permanent
Hours: 40 hours per week Monday to Friday

About the Role

Due to continued growth, we are looking for an experienced Service Administrator / Service Coordinator to join our busy and friendly team.

This is a varied and fast-paced role that would suit someone with previous experience in a service, maintenance or engineering environment who enjoys organising workloads, supporting engineers, and delivering excellent customer service.

As the central point of contact for our Service Department, you'll ensure repairs, maintenance visits and customer enquiries are managed efficiently from start to finish.

Key Responsibilities

Schedule and allocate reactive call-outs to engineers.
Raise service repair jobs and manage them through to completion.
Process completed service paperwork and prepare customer invoices.
Request estimates for additional works identified by engineers.
Handle customer enquiries via telephone and email, providing a professional and friendly service.
Process routine service sheets and force test documentation.
Programme access fobs and arrange intercom number changes.
Maintain accurate electronic records using our service management system.
Scan and file documents, distribute post and receive deliveries.
Support the wider team with general administration as required.
Ensure all work is completed accurately and within agreed timescales.

About You

To be successful in this role you'll have:

Previous experience as a Service Administrator, Service Coordinator, Helpdesk Administrator, Maintenance Administrator, or Scheduler.
Experience working within an engineering, maintenance, facilities management, security, construction or similar service-based industry would be highly advantageous.
Excellent organisational skills with the ability to manage multiple priorities.
Strong communication skills and a professional telephone manner.
A proactive approach and the ability to solve problems independently.
Good IT skills, including Microsoft Office and experience using service management software.
High attention to detail and the ability to work well under pressure.
Be prepared to work for extended periods of lone working in a secure and safe environment.

What We Offer

Competitive salary.
Full-time, permanent position.
Supportive and friendly team environment.
Ongoing training.
Opportunity to join a growing and successful business.
Stable long-term career with opportunities to develop.

If you're an organised and motivated administrator with experience supporting engineers or coordinating service work, we'd love to hear from you.

Apply now and become part of a team that values excellent customer service, teamwork and continuous improvement.

Note, we will not respond to enquiries from recruitment agencies.

Pay: £25,420.00-£35,000.00 per year

Benefits:

Casual dress
Company pension
Free parking

Work Location: In person

Quick apply

Refine Your Search

customer care coordinator jobs in thundersley, ess

Service Administrator / Service Coordinator

Export Sales & Logistics Co-ordinator

Office Co-ordinator Receptionist

Front Office Coordinator

Marketing Coordinator

GP Receptionist / Care Coordinator (Part-Time, 2 Posts Available)

Dental Receptionist/treatment coordinator

PATIENT SALES & RECEPTION COORDINATOR

Fleet Coordinator

Network Ops Coordinator

Sales Coordinator

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