Customer experience agent Work, Jobs in Edinburgh, Sct (with Salaries)

Customer Service Agent
Menzies Aviation —Edinburgh
- Part-time
- IT
- No travel
- Communication skills
Customer Service Advisor
Parsley Box —Edinburgh
- £26,200 a year
- Part-time
- Hybrid work
- CRM software
- School
- Time management
- Annual leave
- Employee discount
Quick apply
4d
Customer Service Centre Agent
Carrier —Livingston
- £24,785 - £49,420 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Sick pay
Taxi Dispatch / Controller
Seven Sevens Cars Ltd —Edinburgh
- £13.95 - £16.28 an hour
- Part-time
- Customer service
- Communication skills
Quick apply
Casual Guest Service Agent
Hilton —Edinburgh
- £12.91 an hour
- Part-time
- Bar
- Customer service
- Computer literacy
17h
Tour Check-in Agent
The Hairy Coo —Edinburgh
- From £13 an hour
- Part-time
- English
- In-person
- Employee discount
Quick apply
13d
Sales Associate
Luca Faloni —Edinburgh
- Full-time
- Bilingual
- Hospitality
- Sales
- Employee discount
Quick apply
2d
Research Assistant
Rettie —Edinburgh
- Full-time
- Microsoft Office
Quick apply
Warehouse Agent - Day Shift
Worldwide Flight Services —Edinburgh
- £31,412.17 a year
- Full-time
- English
- Forklift
- IT
Quick apply
Customer Retention Agent
Peoples Ford —Falkirk
- £25,776 a year
- Full-time
- Sales
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Manager
Wordsmith AI —Edinburgh
- Full-time
20h
Import Export Controller
Leonardo UK Ltd —Edinburgh
- £38,000 - £48,000 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
- Referral programme
5d
On-site Sales Agent - Edinburgh
Indie Campers —Edinburgh
- Rotating shift
- Sales
- Marketing
- English
Quick apply
Duty Manager
OCS Group —Edinburgh
- Rotating shift
- Management
- Customer service
Junior Hub Developer
Ember —Edinburgh
- £40,000 - £50,000 a year
- Full-time
- Flexible schedule
Quick apply
Experienced Property Professionals - Property Software Support
Lyles Sutherland —Edinburgh
- Up to £30,000 a year
- Overtime
- Hybrid work
- Computer literacy
- Computer skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
12d
Telesales Agent
Internal & External Cleaning Services —Dunfermline
- £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- English
- Free parking
- Employee discount
Quick apply
5d
Real Estate Agent
Betterhomes —Edinburgh
- Full-time
- English
- Communication skills
- Life insurance
Quick apply
Kitchen Porter
Apex Hotels Ltd —Edinburgh
- £13 an hour
- Full-time
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
14d
Letting / Viewing Agent
Fife Letting Service Ltd —Dunfermline
- From £12.71 an hour
- Full-time
- Computer literacy
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
7d

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customer experience agent jobs near edinburgh, sct

Customer Service Agent

Menzies Aviation -
Edinburgh

Apply Now

Job details

Permanent | Part-time

Qualifications

IT
Communication skills

Full job description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

Deliver high performance standards around all aspects of Customer Services and customer processing, meeting the requirements of our airlines and maintaining health and safety to the highest standard. Follow good working practices in accordance to company policies and procedures at all times.

What you will be doing

Provide exceptional customer service as per the Menzies and Airline specific standards to ensure customer Satisfaction at every step of their journey.
Always ensure safety and Security is never
Check customers travel documentation together with relevant identification to ensure compliance with governing
Check customers into airline systems adhering to policies and Issuing boarding passes and bag tags with the correct AAA followed.
You will process customers using an automated DCS or manual system ensuring full compliance with regulatory, company and airline requirements.

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health and safety of yourself and of others whilst at work. You must carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures. For further details, please see the job description attached.

What we are looking for

Good verbal communication skills
Diligent attention to detail
Aptitude for working with a variety of information technology
A full 5 year work/unemployment/education history
Proof of Right To Work in the UK

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

Need more detail? Feel free to contact [email protected] for further information

Apply Now

Refine Your Search

customer experience agent jobs in edinburgh, sct

Customer Service Agent

Customer Service Advisor

Customer Service Centre Agent

Taxi Dispatch / Controller

Casual Guest Service Agent

Tour Check-in Agent

Sales Associate

Research Assistant

Warehouse Agent - Day Shift

Customer Retention Agent

Customer Success Manager

Import Export Controller

On-site Sales Agent - Edinburgh

Duty Manager

Junior Hub Developer

Experienced Property Professionals - Property Software Support

Telesales Agent

Real Estate Agent

Kitchen Porter

Letting / Viewing Agent

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