Line technician Work, Jobs in Frome, Som (with Salaries)

Helpdesk Technician 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
Materials Site Technician
Construction Testing Solutions Ltd —Bristol
- £26,000 - £28,000 a year
- Overtime
- Computer literacy
- Laboratory experience
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Functional Skills Maths Tutor
S&B Automotive Academy —Bristol
- £25,000 - £30,000 a year
- Full-time
- Microsoft Office
- Maths
- In-person
- Free parking
- Profit sharing
Quick apply
2d
Minor Adaptation Technician
Bath and North East Somerset Council —Midsomer Norton
- £14.59 - £15.56 an hour
- Maintenance
- Communication skills
10d
VMU Technician
Home Bargains —Salisbury
- £51,417.60 a year
- 12 hour shift
- Hand tools
- Store discount
- Annual leave
Quick apply
Service Technician
Foray Motor Group —Shaftesbury
- £35,000 - £45,000 a year
- Overtime
- Employee discount
Quick apply
Service Manager - Renault & Dacia Trowbridge
Platinum Motor Group —Trowbridge
- Full-time
- Customer service
- Team management
- Organisational skills
- Free parking
- Store discount
Quick apply
11d
Bodyshop MET Technician
Gemini Accident Repair Centres —Yeovil
- Full-time
- Quality control
- In-person
- Free parking
- Employee discount
Quick apply
11d
Electrical Maintenance Technician
Landmarc Support Services —Salisbury
- £37,115.94 - £41,569.85 a year
- Overtime
- Maintenance
- Employee discount
Ophthalmic Technician
Bristol NHS Foundation Trust —Bristol
- £25,760 - £27,476 a year
- Weekend availability
- Travel
- Patient care
- Data entry
3d
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Travel
MET Technician
Activate Group Limited —Bristol
- Full-time
- Communication skills
- Time management
Quick apply
Tyre Fitter
Protyre Autocare —Bristol
- From £28,500 a year
- Full-time
- Customer service
- In-person
- Hand tools
- Store discount
- Employee discount
Quick apply
1d
Chemistry/Sample Technician -Maternity Cover for 9 months - part time role
FRAMPTONS LTD —Shepton Mallet
- £13.45 an hour
- Part-time
- Computer literacy
- Laboratory experience
- Analysis skills
- Free parking
- Employee discount
Quick apply
3d
MET Technician
Van Mossel Automotive Group UK Ltd —Yeovil
- £39,000 a year
- Driving
- Automotive diagnostics
- Communication skills
- Employee discount
- Gym membership
Quick apply
Vehicle Technician Trainer
FIND. —Lyneham
- £37,000 - £40,000 a year
- Full-time
- Education
- Training & development
- Automotive diagnostics
Quick apply
Mobile Maintenance Technician
Equans —Bristol
- Full-time
- HVAC
- Communication skills
- Annual leave
- Employee assistance programme
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
Vehicle Technician
BCA —Bristol
- £19.59 an hour
- Monday to Friday
- Automotive diagnostics
- Employee assistance programme
- Employee discount
Quick apply
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Computer networking
- SharePoint
- In-person

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Helpdesk Technician 1st/2nd Line

Soltech IT
Bristol

Quick apply

Job details

Full-time | Apprenticeship
£28,000 - £30,000 a year

Benefits

Free parking
Additional leave
Annual leave
Company pension
Company events
Employee discount
On-site parking

Qualifications

Microsoft Windows Server
TCP
Driving Licence
Azure
Software troubleshooting
SCCM
Customer service
Windows
Technical support
DHCP
Driving
IT support
DNS
Organisational skills
SharePoint
TCP/IP
Communication skills
Active Directory
Intune
Help desk

Full job description

Job Description

Experienced 1st/2nd Line Helpdesk Technician

Full Time

Salary

Full Time - £28,000 to £30,000

Additional Benefits

Additional Bonus £1,200 pa

Regular Commission Schemes

Paid business mileage and expenses

20 days annual leave, plus bank holidays (additional up to 10 days around Christmas / New Year)

Additional leave

Company events

Company pension

Employee discount

Laptop and networking equipment

Key Responsibilities

Provide first and second-line remote IT support to business and education clients.
Troubleshoot hardware, software, networking, Microsoft 365, Windows, and cloud-based issues.
Manage incidents and service requests using the company helpdesk system.
Escalate complex technical issues to senior engineers where appropriate.
Maintain accurate documentation and update customer records.
Configure and deploy desktops, laptops, mobile devices, and peripheral equipment.
Support Microsoft 365, Active Directory, Azure AD/Entra ID, and standard business applications including SCCM.
Deliver excellent customer service while meeting service level agreements (SLAs).
Contribute to knowledge base articles and service improvements.

Skills & Experience

Essential:

Previous experience in an 1st/2nd Helpdesk or IT Support role.
Strong knowledge of Windows 10/11 and Microsoft 365.
Experience supporting Active Directory and user account administration.
Good understanding of TCP/IP, DNS, DHCP, Wi-Fi, and general networking.
Excellent troubleshooting and diagnostic skills.
Strong communication and customer service skills.
Ability to prioritise workloads and work effectively under pressure.
Full UK driving licence.

Desirable:

Experience with Microsoft Intune, Azure/Entra ID, or SharePoint.
Experience supporting schools or managed service (MSP) environments.
Experience across multiple hypervisors (Hyper-V, XCP-ng).
Knowledge of Windows Server technologies.
Relevant IT qualifications (CompTIA, Microsoft, ITIL or equivalent).

In return, we offer career progression, ongoing technical training, and a full-time salary of £28,000 to £30,000, depending on experience.

Benefits include a company pension, bonus and commission schemes, free on-site parking, a company laptop or MacBook, 20 days annual leave plus bank holidays, and additional leave over the Christmas and New Year period.

In addition, all authorised business mileage and expenses will be paid by the company.

Overview

SoltechIT provides a comprehensive range of IT services and hands-on ICT/computing support to over 700 business and education (primary school) clients across the South West of England. We put the needs of our clients first, delivering reliable, responsive, and professional IT support across a wide range of technologies.

SoltechIT is a friendly and supportive place to work where people feel trusted and respected. We are proud of the diversity, flexibility, and breadth of skills and experience within our team.

We are looking to recruit an experienced 1st/2nd Line Helpdesk Engineer to join our Service Desk team. The successful candidate will have proven experience working within an IT support environment, providing first and second-line technical support to business and/or education customers. You will be confident managing incidents and service requests from initial logging through to resolution, escalating to senior engineers where appropriate.

Individuals will be passionate about IT, self-motivated, and committed to delivering exceptional customer service. This role requires an excellent team player with strong communication and organisational skills, a professional and courteous manner, and the ability to explain technical issues clearly to customers of varying technical ability.

Candidates should be able to work independently, prioritise competing workloads, and demonstrate strong troubleshooting and problem-solving skills. A proactive approach to improving processes, identifying recurring issues, and contributing to the continual improvement of our service desk is essential.

Job Types: Full-time, Apprenticeship

Pay: £28,000.00-£30,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

line technician jobs in frome, som

Helpdesk Technician 1st/2nd Line

Materials Site Technician

Functional Skills Maths Tutor

Minor Adaptation Technician

VMU Technician

Service Technician

Service Manager - Renault & Dacia Trowbridge

Bodyshop MET Technician

Electrical Maintenance Technician

Ophthalmic Technician

2nd Line IT Support Technician

MET Technician

Tyre Fitter

Chemistry/Sample Technician -Maternity Cover for 9 months - part time role

MET Technician

Vehicle Technician Trainer

Mobile Maintenance Technician

Technology Support Technician

Vehicle Technician

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

I want to receive the latest job alerts for line technician in frome, som

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