Technical operator Work, Jobs in Burton On Trent (with Salaries)

Technical Support & Customer Success Coordinator
Smartfits Installations Limited —Burton-On-Trent
- £29,000 a year
- Full-time
- Analysis skills
- Computer skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
Semi-Skilled Operator
Alexander Mann Solutions (AMS) —Derby
- Full-time
- Computer literacy
- Quality control
3d
Laser & Plasma Cutting Machine Operator
Lowe's Stillages & Cages —Uttoxeter
- £15 an hour
- Overtime
- Computer literacy
- Maintenance
- Quality control
- Free parking
Quick apply
CNC Machine Operator
Bayliss Precision Components Ltd —Ashbourne
- £13.16 - £14.26 an hour
- Full-time
- CAD
- Forklift
- Assembly
- Free parking
Quick apply
Estates Specialist
National Grid Electricity Distribution —Derby
- £55,835 a year
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Quick apply
7d
Facilities Operator - PMO
PepsiCo —Leicester
- £38,951.30 a year
- Computer literacy
- Continuous improvement
- Mentoring
- Employee discount
7d
Senior Compounding Unit Operator (FTC)
Sciensus —Stapenhill
- £35,360 a year
- Assembly
- Continuous improvement
- Quality control
- Annual leave
- Life insurance
Quick apply
1d
CNC Machine Setter/Operator
Landon Engineering Ltd —Stafford
- £18 - £22 an hour
- Full-time
- CAD
- Basic maths
- Maintenance
Quick apply
Digital Print Press Operator - full time
Accent Commerical Resources Ltd —Derby
- £28,000 - £35,000 a year
- Overtime
- Maintenance
- Quality control
- In-person
- Free parking
Quick apply
3d
Document Control Assistant
Balfour Beatty —Derby
- Hybrid work
- Travel
- Organisational skills
- SharePoint
- Annual leave
Factory Assembly Engineer and Machine Operator
Frenger Systems Ltd —Derby
- £12.71 - £16.75 an hour
- Full-time
- Assembly
- Organisational skills
- In-person
- Profit sharing
- Annual leave
Quick apply
CNC Programmer and Operator
Shawpak —Derby
- £17.43 - £18.12 an hour
- Full-time
- CAD
- Maintenance
- Quality control
- Annual leave
- Flexible schedule
Quick apply
7d
Area Manager
Nestlé —Tutbury
- Up to £65,000 a year
- Full-time
- Continuous improvement
- Team management
- Quality control
13d
Senior Compounding Unit Operator
Sciensus —Burton-On-Trent
- £35,360 a year
- Assembly
- Continuous improvement
- Quality control
- Annual leave
- Life insurance
Quick apply
1d
Workshop Engineer
Inspired Gaming Group —Ashby-De-La-Zouch
- Overtime
- IT
- Annual leave
Press Brake Setter/Operator
Millitec Food Systems —Derby
- £14 - £17 an hour
- Full-time
- Welding
- In-person
- Mechanical knowledge
- Free parking
Quick apply
Laser Operator / Press Brake Operator
Bradfield Storage —Ripley
- £15 - £16 an hour
- Full-time
- Computer literacy
- Maintenance
- Quality control
Quick apply
Production QA
CH&CO —Derby
- £14.45 an hour
- Overtime
- Computer literacy
- Data analysis skills
- Continuous improvement
- Free parking
- Employee assistance programme
CNC Machinist
Preci-Spark —Coalville
- £16 - £20 an hour
- Overtime
- In-person
- Mechanical knowledge
Quick apply
3d
Assistant Asset Engineer
Network Rail —Derby
- £29,000 a year
- Full-time
- Engineering
- No degree
- Annual leave
- Employee discount
3d

I want to receive the latest job alerts for technical operator in burton on trent

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Technical Support & Customer Success Coordinator

Smartfits Installations Limited
Burton-On-Trent

Quick apply

Job details

Permanent | Full-time
£29,000 a year
6 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
Company events
Employee assistance programme
Employee discount
On-site parking

Qualifications

Technical troubleshooting
Report generation
Stakeholder liaison
Ticket management
Internal department liaison
Analysis skills
Project implementation
Computer skills
Customer support
Customer interaction
Communication skills
Help desk
Analytics

Full job description

About Smartfits

Smartfits is one of the UK’s leading vehicle technology installation companies, delivering nationwide projects for some of the UK’s largest fleet operators.

Working with industry-leading technologies including Geotab, Mantis, Prolius and other connected fleet solutions, we pride ourselves on delivering outstanding customer service from project planning through to ongoing technical support.

As our business continues to grow, we’re looking for a motivated and technically minded Technical Support & Customer Success Coordinator to join our Operations team.

This is an excellent opportunity for someone who enjoys technology, problem solving and building strong customer relationships. Full product training will be provided, giving you the opportunity to develop your technical knowledge and progress as the company continues to grow.

The Role

Your primary responsibility will be providing technical support to both our customers and internal teams, ensuring issues are investigated, managed and resolved efficiently.

You’ll become an expert in the systems and technologies we support, helping customers get the very best from their solutions.

You’ll also support our Customer Success team with customer onboarding and project administration when required, including providing holiday cover for the team.

Key Responsibilities

Technical Support

Providing first-line technical support to customers via telephone and email.
Investigating and diagnosing customer issues.
Troubleshooting fleet management and telematics systems.
Managing support tickets through to resolution.
Liaising with suppliers where technical assistance is required.
Raising engineer jobs and arranging appointments where necessary.
Monitoring customer accounts and identifying recurring issues.
Producing reports and assisting customers with system queries.
Learning and maintaining knowledge across multiple technology platforms.

Customer Success Support

When required, you’ll also support our Customer Success function by:

Assisting with onboarding new customers.
Setting up customer accounts, user permissions and system configuration.
Configuring customer reports and databases.
Supporting customer training sessions.
Scheduling project meetings and customer calls.
Providing holiday and absence cover for the Customer Success team to ensure a seamless customer experience.

Project & Administration

Supporting project rollouts from initial setup through to completion.
Keeping customer records accurate and up to date.
Working closely with our Operations, Installations and Engineering teams.
Identifying opportunities to improve customer experience and internal processes.

About You

We’re looking for someone who:

Has excellent problem-solving and analytical skills.
Enjoys learning new technologies and systems.
Has strong computer and IT skills.
Can confidently investigate issues and think logically.
Has excellent attention to detail.
Is organised and able to manage multiple priorities.
Has excellent communication and customer service skills.
Enjoys helping customers and building positive relationships.
Is proactive and takes ownership of their work.
Works well independently and as part of a team.

Previous experience within technical support, customer success, IT support, fleet management or telematics would be advantageous but isn’t essential. We are looking for someone with the right attitude, a willingness to learn and a genuine passion for solving problems.

What Success Looks Like

Within your first six months, we’d expect you to:

Develop a strong understanding of our products and services.
Confidently support customers with technical queries.
Successfully manage support cases from start to finish.
Assist with onboarding new customers and supporting customer projects.
Build strong relationships with customers, suppliers and colleagues.
Become a trusted member of the Operations team and a reliable point of contact for both customers and internal teams.

What We Offer

£29,000 annual salary.
Monday to Friday working.
Company pension.
On-site parking.
Full product and technical training.
A friendly and supportive team environment.
Ongoing learning and development.
Genuine opportunities for career progression as the business continues to grow.
Employee Assistance Program

Why Join Smartfits?

At Smartfits, you’ll be joining a growing business where your ideas, initiative and contribution genuinely matter. We invest in our people, encourage continuous learning and provide opportunities to develop your career as the company expands.

If you’re looking for a varied role where you’ll build technical expertise, support customers and be part of a friendly, ambitious team, we’d love to hear from you.

Apply

Please send your CV along with a short covering letter explaining why you’d be a great fit for the role.

Pay: £29,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical operator jobs in burton on trent

Technical Support & Customer Success Coordinator

Semi-Skilled Operator

Laser & Plasma Cutting Machine Operator

CNC Machine Operator

Estates Specialist

Facilities Operator - PMO

Senior Compounding Unit Operator (FTC)

CNC Machine Setter/Operator

Digital Print Press Operator - full time

Document Control Assistant

Factory Assembly Engineer and Machine Operator

CNC Programmer and Operator

Area Manager

Senior Compounding Unit Operator

Workshop Engineer

Press Brake Setter/Operator

Laser Operator / Press Brake Operator

Production QA

CNC Machinist

Assistant Asset Engineer

I want to receive the latest job alerts for technical operator in burton on trent

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected