Operational support grade Work, Jobs in Ipswich (with Salaries)

Customer Service Advisor
East Suffolk Council —Woodbridge
- £25,583 - £28,142 a year
- Full-time
- Hybrid work
- Office experience
- Free parking
- Employee discount
11d
HMP Highpoint - Drug Strategy Lead
Ministry of Justice —Bury St. Edmunds
- £50,001 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Project management
- Annual leave
5d
Mental Health Practitioner
Norfolk & Suffolk Foundation Trust —Bury St. Edmunds
- £39,959 - £48,117 a year
- Call to connect
- Leadership
- Flexible schedule
8d
Senior Quantity Surveyor
Civil Works Alliance —Ipswich
- Management
- Master's degree
- Bachelor's degree
- Annual leave
13d
Clinical Psychologist - Suffolk ARFID
Norfolk & Suffolk Foundation Trust —Stowmarket
- £57,528 - £64,750 a year
- Part-time
- Data analysis skills
- Organisational skills
- Communication skills
8d
AI Solutions Architect
MSX International —Colchester
- Full-time
- Hybrid work
- Computer Science
- English
- Master's degree
Quick apply
Operational Support Grade - HMP Hollesley Bay and Warren Hill (Prison Support Role)
Ministry of Justice —Woodbridge
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Business Support Manager
Ipswich Borough Council —Ipswich
- £42,839 - £45,091 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Project management
- Employee assistance programme
- Sick pay
HMP Hollesley - Business Administrator
Ministry of Justice —Woodbridge
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Banking
- Annual leave
6d
Community Payback Supervisor - Colchester (East of England)
HM Prison & Probation Service —Colchester
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Driving
- Annual leave
- Employee discount
7d
General Administrator
Sodexo —Colchester
- £12.71 an hour
- Military
- Microsoft Office
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
7d
Exam Invigilator
Unity Schools Partnership —Felixstowe
- £13.05 an hour
- Call to connect
- School
- Annual leave
Process Operative Press & Aspetic
Molson Coors Brewing Company —Stowmarket
- £26,700 - £35,100 a year
- Communication skills
- Annual leave
- Employee assistance programme
1d
Exam Invigilator
Felixstowe School —Felixstowe
- £13.05 an hour
- Part-time
- School
Community Matron
Norfolk & Suffolk Foundation Trust —Ipswich
- £57,528 - £64,750 a year
- Full-time
- Master's degree
- Travel
- Leadership
8d
Dispenser
Saxmundham Health —Saxmundham
- From £12.71 an hour
- Full-time
- Microsoft Outlook
- Analysis skills
- Organisational skills
Quick apply
5d
Modern Matron – Older adults inpatient
Norfolk & Suffolk Foundation Trust —Bury St. Edmunds
- £57,528 - £64,750 a year
- Full-time
- Leadership
- Nursing
8d
E2E Research Platform Technical Manager
BT —Ipswich
- Hybrid work
- Machine learning
- Computer networking
- APIs
8h
LGV Vehicle Mechanic
West Suffolk Council —West Suffolk
- £33,143 - £38,220 a year
- Full-time
- Employee assistance programme
- Employee discount
Clinical Psychologist - Children's Eating Disorders
Norfolk & Suffolk Foundation Trust —Bury St. Edmunds
- £57,528 - £64,750 a year
- Part-time
- Data analysis skills
- Organisational skills
- Communication skills
1d

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operational support grade jobs near ipswich

Customer Service Advisor

East Suffolk Council -
Woodbridge

Apply Now

Job details

Full-time
£25,583 - £28,142 a year
11 days ago

Benefits

Free parking
Company pension
Employee discount

Qualifications

NVQ
Office experience

Full job description

East Suffolk Council, East Suffolk House, Melton, Woodbridge and Riverside, Lowestoft

£25,583 - £28,142 per annum FTE

Band 2/3 (SCP 5 to 11)

37 hours per week

Permanent

East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk. We currently have exciting new opportunities to join the East Suffolk Council's Customer Service Team as a Customer Service Advisor.

We are looking for four enthusiastic Customer Service Advisors to join the Customer Services team. You will join a highly skilled and committed team of professionals delivering the Council’s Customer Contact Service, offering a first-class customer experience, and maximising value for money.

You will provide exceptional, consistent, and holistic customer service by acting as an advocate for our customers, meeting their expectations with empathy, and promptly resolving their enquiry at the first point of contact. Commitment to the teams Cultural Values will play a key part in the role in working to these values.

The Customer Service team operates from several locations across the district on a flexible, hybrid working model consisting of both office and home working. Please note that the operational needs of the business will determine where the successful applicant will work on a rota basis. During the training programme most of the time the successful applicants will be office based, if you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert.

You will need:

Experience of working in a busy office environment and dealing with customers at all levels in a friendly and courteous manner is essential. You should also be IT competent with the ability to work well both as part of a team and using your own initiative. Knowledge of the services East Suffolk Council provides is advantageous however, full training will be provided to the successful applicants.

A minimum of four GCSEs at Grade A*- C / 4 - 9 (including English and Mathematics), or equivalent, are required for this post. An NVQ Level 2 Customer Services qualification would also be advantageous.

Why work for us?

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work.

Here are some of the main benefits:

Great opportunities for training and development

Generous leave entitlement (equivalent to 24 days a year, increasing to 30 days after 5 years’ service, plus bank holidays)

Local government pension scheme

Free car parking (for when you are working in the office)

Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

Please see our benefits brochure for further information.

Most of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert.

For an informal discussion regarding this post, please contact Daniel Chapman on 01502 523611.

Closing date: 11.59pm, Sunday 9th August 2026

Interview date: Week Commencing 17th August 2026

How to apply

Step 1 - Read the advert and the Job Description and Person Specification

Step 2 - Complete the Supporting Statement template. Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

For more information, check out the How to Apply section of our Career Site.

East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.

We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.

To find out more about why we are so proud of East Suffolk Council and to hear why our employees think it is such a great place to work, take a look at our video. https://www.youtube.com/watch?v=TSWedQksWt0

Apply Now

Refine Your Search

operational support grade jobs in ipswich

Customer Service Advisor

HMP Highpoint - Drug Strategy Lead

Mental Health Practitioner

Senior Quantity Surveyor

Clinical Psychologist - Suffolk ARFID

AI Solutions Architect

Operational Support Grade - HMP Hollesley Bay and Warren Hill (Prison Support Role)

Business Support Manager

HMP Hollesley - Business Administrator

Community Payback Supervisor - Colchester (East of England)

General Administrator

Exam Invigilator

Process Operative Press & Aspetic

Exam Invigilator

Community Matron

Dispenser

Modern Matron – Older adults inpatient

E2E Research Platform Technical Manager

LGV Vehicle Mechanic

Clinical Psychologist - Children's Eating Disorders

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