Shift coordinator Work, Jobs in Nottingham, Ntt (with Salaries)

Inbound Customer Service & Booking Coordinator
JS Removals & Waste Management —Loughborough
- £30,000 a year
- Full-time
- Computer literacy
- In-person
- Free parking
- Annual leave
Quick apply
9d
Care Co-ordinator
Fortava Healthcare Limited —Nottingham
- From £15.50 an hour
- Weekend availability
- Hybrid work
- Microsoft Office
- IT
- In-person
- Annual leave
Quick apply
Site Coordinator
Hovis Bakery —Nottingham
- Computer literacy
- Data entry
- Front desk
Part-Time Property Maintenance Coordinator – Student Homes
Student Digs —Leicester
- £13.50 - £14.50 an hour
- Part-time
- Travel
- In-person
- Communication skills
Quick apply
7d
Logistics Co-Ordinator
Lockwood Group of Companies —Stanton by Dale
- £28,000 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Free parking
- Annual leave
Quick apply
13d
Operations Coordinator - Vehicle Tracking & Recovery - 4 Days On, 4 Days Off
Global Telemetrics —Coalville
- £13.00 - £14.50 an hour
- Overtime
- Customer service
- Analysis skills
- In-person
Quick apply
6d
Business Administrator
Ministry of Justice —Leicester
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Databases
- Presentation skills
- Annual leave
9d
Patient Care Coordinator/HCA
The Health Suite —Leicester
- From £25,350 a year
- Part-time
- Microsoft Word
- Customer service
- Computer literacy
- Employee discount
Quick apply
12d
Final Mile Delivery Coordinator
HelloFresh —Derby
- Day shift
- Data analysis skills
- Analysis skills
- Team management
- Employee assistance programme
- Gym membership
Quick apply
Site Supply and Planning Coordinator
Noble Foods Limited —Leicester
- £34,000 a year
- Weekend availability
- Data entry
- Communication skills
- Employee discount
- Life insurance
Quick apply
11h
Transport Coordinator - PM Shift
XPO Logistics —Mountsorrel
- £26,750 a year
- Full-time
- Data entry
- Front desk
- Employee discount
Quick apply
5d
Activities Coordinator
The Agincare Group —Derby
- £12.72 an hour
- Weekend availability
- Referral programme
Quick apply
Medication Co-ordinator
Hatzfeld Care —Kirkby in Ashfield
- £13.40 an hour
- 12 hour shift
- Care plans
- Communication skills
- Life insurance
Quick apply
Shift Team Leader - Energy Recovery Facility, Leicestershire
Encyclis —Shepshed
- 12 hour shift
- Computer literacy
- Continuous improvement
- Annual leave
8d
Free Church Chaplain
Ministry of Justice —Nottingham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
14d
Warehouse Coordinator
CEVALogistics —Burton-On-Trent
- Up to £33,000 a year
- Full-time
- Continuous improvement
- Team management
- Organisational skills
- Annual leave
Veterinary Nurse - Clinical Care Coordinator
IVC —Derby
- Up to £31,000 a year
- 8 hour shift
- Hospital
- Organisational skills
- Communication skills
- Annual leave
1d
Service Driver
Roberts Travel Group —Coalville
- Weekend availability
- Customer service
- Driving
- In-person
Quick apply
9h
Design & Construction Project Coordinator - 12 month FTC
Experian —Nottingham
- Full-time
- Hybrid work
- AutoCAD
- Project management
- Annual leave
Quick apply
Transport Coordinator
Romac Logistics —Chesterfield
- £27,000 a year
- Full-time
- Computer skills
9d

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Inbound Customer Service & Booking Coordinator

JS Removals & Waste Management -
Loughborough

Quick apply

Job details

Full-time
£30,000 a year
9 days ago

Benefits

Free parking
Casual dress
Annual leave
Company pension
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Email software
Appointment booking and call handling
Customer support
Customer interaction
HubSpot

Full job description

Inbound Customer Service & Booking Coordinator

Location: Loughborough, LE11 3BJ (Office Based)

Working Hours: Full-Time, Monday to Friday, 9:00 AM – 5:00 PM

Salary: £30,000 per annum

About Us

JS Removals is a fast-growing, specialist hazard removal and property clearance company based in Loughborough. We pride ourselves on providing high-quality, fully compliant, and stress-free services to residential and commercial clients across the region.

Because our core services involve distress purchases—such as asbestos garage roof removals, pipe insulation, or house clearances—our customers need a calm, reassuring, and articulate voice on the other end of the line.

The Role

We are seeking an organised, friendly, and well-spoken Inbound Customer Service & Booking Coordinator to take full ownership of our front-line telephone communications and customer administration.

This is not a cold-calling or high-pressure outbound sales role. Every call you handle is an inbound enquiry from a customer actively seeking our help. Your primary objective is to deliver outstanding customer service over the phone, provide accurate quotes using our established price guides, collect deposit payments, and log jobs into our booking system.

Key Responsibilities

1. Telephone Call Handling & Customer Support (Primary Priority – ~60%)

Act as the primary, warm, and professional first point of contact for all incoming customer phone calls.
Handle customer enquiries regarding asbestos removal and house clearances with patience, empathy, and clarity.
Pre-qualify customer requirements using our structured intake guidance and standard pricing matrices.
Provide clear verbal and written quotations over the phone and via email.
Process customer commitment deposits securely online and book job dates into our master operational schedule.

2. CRM & Administrative Coordination (Secondary Priority – ~30%)

Maintain 100% data accuracy across our CRM system (HubSpot) for every lead, quote, and booked job.
Issue customer booking confirmations, VAT receipts, and job documentation.
Coordinate with our field removal crews to ensure daily work schedules, job notes, and customer access details are communicated clearly.
Issue completion paperwork (such as Asbestos Disposal Certificates for asbestos jobs) to customers upon job completion.

3. Digital Communications & Follow-ups (~10%)

Monitor and respond to incoming email and WhatsApp quote requests.
Conduct courteous follow-up communications on open quotes to answer additional customer questions and assist with bookings.
General office administration duties to maintain smooth daily operations in our Loughborough office.

Requirements & Qualifications

Exceptional Telephone Manner: A polite, confident, and professional phone voice with active listening skills.
Empathy & Composure: Ability to stay calm, reassuring, and helpful when handling calls from customers who may be facing stressful situations.
Strong Administrative Skills: Highly organised with great attention to detail when recording names, addresses, and job requirements.
Tech Literacy: Comfortable working with CRM platforms (HubSpot experience is an advantage, but full training will be provided), web browsers, and email software.
Reliability: Dependable, punctual, and looking for a long-term position within a growing local business.

What We Offer

£30,000 per annum starting salary.
Fixed, structured working hours: Monday to Friday, 9:00 AM – 5:00 PM (no weekend or evening shifts).
28 days paid holiday (including public holidays).
A supportive, friendly working environment in our Loughborough office.

Pay: £30,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

shift coordinator jobs in nottingham, ntt

Inbound Customer Service & Booking Coordinator

Care Co-ordinator

Site Coordinator

Part-Time Property Maintenance Coordinator – Student Homes

Logistics Co-Ordinator

Operations Coordinator - Vehicle Tracking & Recovery - 4 Days On, 4 Days Off

Business Administrator

Patient Care Coordinator/HCA

Final Mile Delivery Coordinator

Site Supply and Planning Coordinator

Transport Coordinator - PM Shift

Activities Coordinator

Medication Co-ordinator

Shift Team Leader - Energy Recovery Facility, Leicestershire

Free Church Chaplain

Warehouse Coordinator

Veterinary Nurse - Clinical Care Coordinator

Service Driver

Design & Construction Project Coordinator - 12 month FTC

Transport Coordinator

I want to receive the latest job alerts for shift coordinator in nottingham, ntt

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