Complaints manager Work, Jobs in Hockliffe, Bdf (with Salaries)

Deputy Manager
Aspire Childrens Care —Milton Keynes
- From £40,000 a year
- Full-time
- Childcare
- Management
- Computer literacy
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Business Manager
Advantage Schools —Luton
- £40,172 - £45,401 a year
- Full-time
- Sales
- Bachelor's degree
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
10d
Casework Admin Manager
Crown Prosecution Service —St Albans
- £32,110 - £34,280 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Leadership
- Flexitime
2d
Deputy Manager
Deway Care Limited —Watford
- £40,000 - £40,560 a year
- Weekend availability
- English
- Team management
- Driving
- Annual leave
Quick apply
Operations Manager
The Agincare Group —Hazlemere
- Nursing home
- Continuous improvement
- Leadership
Quick apply
Victim Liaison Officer
Crown Prosecution Service —St Albans
- £32,110 - £34,280 a year
- Part-time
- Hybrid work
- Presentation skills
- Flexitime
6d
Registered Manager of 16-17 Supported Accommodation
YMCA MK —Milton Keynes
- £45,000 - £50,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
- Employee discount
Quick apply
10d
Customer Service Manager
AllSfär —Watford
- £37,000 - £45,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Free parking
Quick apply
10d
General Manager
The Wheatsheaf —Milton Keynes
- £38,000 - £45,000 a year
- Full-time
- Hotel
- Supervising experience
- In-person
Quick apply
6d
Administration Team Leader
FedBucks Ltd —Princes Risborough
- £28,000 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Writing skills
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
12d
Quality and Risk Manager
Circle Health Group —Bedford
- Up to £60,000 a year
- Part-time
- Hospital
- Writing skills
- Training & development
- Employee discount
- Life insurance
Risk Officer
MaPS —Bedford
- £48,000 a year
- Hybrid work
- SharePoint
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
12d
Head Of Restart Programme
TCHC Group —Aylesbury
- £44,000 - £45,000 a year
- Full-time
- Business development
- Travel
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Strategic Relationship Manager
FCDO Services —Hanslope
- £58,209 - £66,877 a year
- Full-time
- Business development
- Presentation skills
- No degree
Learning Experience Manager
Sava School of Surveying —Milton Keynes
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Writing skills
- Annual leave
Quick apply
UK ICQA Operations Manager, EU Quality
Amazon UK Services Ltd. - A10 —Dunstable
- Full-time
- English
- Bachelor's degree
- Continuous improvement
General Manager – Holiday Inn Watford Junction
Nine Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hotel
- In-person
- Leadership
- Free parking
Quick apply
2d
Assistant Service Manager
FRANK G. GATES LIMITED —Stevenage
- From £36,000 a year
- Full-time
- Computer literacy
- Team management
- In-person
- Employee discount
Quick apply
11d
Marketing Manager
MaPS —Bedford
- £55,000 a year
- Hybrid work
- Marketing
- Presentation skills
- No degree
- Annual leave
- Employee assistance programme
General Manager - New Club Opening
Slazenger Padel Clubs —Milton Keynes
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Quick apply

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Deputy Manager

Aspire Childrens Care
Milton Keynes

Quick apply

Job details

Full-time
From £40,000 a year
2 days ago

Benefits

Health & wellbeing programme
Discounted or free food
Company pension
Employee discount

Qualifications

Childcare
Driving Licence
Management
Children's home experience
Caring for vulnerable young people
Computer literacy
Ofsted children's homes quality standards
Mentoring junior staff
Numeracy
Safer recruitment
Mentoring
Safeguarding procedures
Professional development mentoring
Experience of working with children and young people
Training & development
Child safeguarding
Experience caring for children and young people
Team motivation leadership
Communication skills

Full job description

Overview

Exciting Opportunity – Be Part of Something Special

We are seeking a dedicated and passionate individual to join our team and play a key role in supporting the Registered Manager in setting up and establishing an exceptional children’s residential home.

This is a unique opportunity to be involved in building a nurturing, safe, and inspiring environment where children and young people can thrive. You will contribute to shaping the culture, standards, and daily operations of a brand-new service, making a lasting and meaningful impact from day one.

At Aspire Childrens Care, our commitment goes beyond providing physical spaces. We strive to offer a holistic experience, preparing and supporting children and young people through the challenges and successes of growing up. We’re dedicated to providing one-to-one individualised care, equipping them with essential tools, and focusing on personal safety, self-sufficiency and overall well-being.

Join us in an extraordinary journey, where a residential children’s home is not just a place to stay but a remarkable stepping stone toward a future full of possibilities.

'Where safeguarding is paramount and is at the heart of everything we do'

Main Purpose of the Role:

The Deputy Manager will support the Registered Manager in leading and managing the children’s home according to the ethos and approach of the organisation, ensuring that outcomes and high-quality care are delivered through the ongoing professional development of the team according to the home’s statement of purpose and in line with the Children’s Homes Regulations 2015.

Provide the Registered Manager with managerial support in all areas of the everyday running of the home.
Ensure that safeguarding is of the highest priority whilst promoting the welfare and development of our children/young people.
To be responsible for effective day to day running of the residential home in the absence of the homes manager, including all aspects of the premises
To be responsible for a team of adults, providing effective supervision and overseeing work allocations
Undertake direct work with children and young people, and strive to provide the best experience possible for the children/young people - enabling, engaging and empowering them to achieve their aspirations
Ensure the health, safety and wellbeing of children and young people, adults, their families and visitors, complying with safeguarding and child protection procedures at all times and promoting an honest and open culture in the home.
To ensure that the children and young people’s needs are recognised and met where possible. This includes ensuring that they are free from discrimination within the home and to challenge discrimination from outside of the home.
To ensure that the home meets the individual needs of the young people as well as the needs of the group.
Create and maintain an environment that is safe, nurturing and sensitive to the needs of the children and young people being looked after.
Support the Home Manager to ensure policies, procedures work practices and instructions are implemented and followed to the highest standards.
Lead shifts and effectively role model to both the children/young people and the adults.
Support the Registered Manager with the recruitment of adults ensuring that Safer Recruitment guidelines are followed at all times.
Assist with the induction of new staff, providing training and mentoring support.
To complete on call duties when required in line with the management rota.
Work both shift and administrative hours, being flexible to support the home where needed.
Liaise with families and health and social care professionals involved in the care of each child/young person, keeping them up to date and informed of progress in a way that is appropriate for them and their needs.
Attend meetings around the children/young people and effectively advocate for them.
Follow internal complaints and safeguarding procedures to ensure the safety of each child/young person and as directed by the Registered Manager, or in their absence liaise with the Head of Operations / Responsible Individual and follow direction which may include, investigation and report as appropriate, any complaints or child protection concerns raised.

Essential

· At least 2 years experience working in a management/senior care worker position within a children's residential setting. Preferably with children with emotional behavioural difficulties and carrying out management/supervisory tasks

· Hold a level 3 diploma in residential childcare (or equivalent)

. Have a good working knowledge of The Childrens Homes Regulations including the Quality Standards and be able to support the Registered Manager in ensuring the home is always Ofsted ready.

· A passion for, and a commitment to, providing excellent care and quality, both in terms of service delivery and outcomes for children and young people

· The ability to promote a positive culture of high performance through supportive and nurturing leadership

· To safeguard and promote the welfare of children and young people and be aware of relevant policies and procedures.

· To ensure that all adults are familiar with and follow Local Authority Child Protection Procedures alongside Pathway’s policies and procedures

· The ability to inspire and motivate a team of adults, ensuring that all adults act in a professional manner.

· Excellent communication skills

· Demonstrable ability to problem solve and manage effectively in a crisis

· A high level of numeracy, literacy and digital skills

· Ability to support a learning culture of continuous improvement and development with a strong focus on best practice

· Ability to acknowledge, celebrate and share success

· A full driving licence

Desirable

· Hold the level 5 diploma in leadership and management for residential childcare or a willingness to work towards this

Benefits:

Company pension
Discounted or free food
Employee discount
Health & wellbeing programme

Pay: From £40,000.00 per year

Benefits:

Company pension
Discounted or free food
Employee discount
Health & wellbeing programme

Application question(s):

Are you 22 years old or over?
Do you hold the Diploma level 3 in Residential Childcare or equivalent child care qualification?
Do you hold a full driving license?
Do you have at least 2 years experience of working with children in a residential setting?

Work Location: In person

Quick apply

Refine Your Search

complaints manager jobs in hockliffe, bdf

Deputy Manager

Business Manager

Casework Admin Manager

Deputy Manager

Operations Manager

Victim Liaison Officer

Registered Manager of 16-17 Supported Accommodation

Customer Service Manager

General Manager

Administration Team Leader

Quality and Risk Manager

Risk Officer

Head Of Restart Programme

Strategic Relationship Manager

Learning Experience Manager

UK ICQA Operations Manager, EU Quality

General Manager – Holiday Inn Watford Junction

Assistant Service Manager

Marketing Manager

General Manager - New Club Opening

I want to receive the latest job alerts for complaints manager in hockliffe, bdf

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