Helpdesk administrator Work, Jobs in Fobbing, Ess (with Salaries)

Helpdesk Administrator
CC Cousins —Rochester
- £26,500 a year
- Full-time
- Microsoft Word
- CRM software
- Writing skills
Quick apply
11d
Commercial Contracts Support (Administrator)
Artic Building Services —Dartford
- £26,000 - £30,000 a year
- Overtime
- Microsoft Word
- Computer literacy
- Contracts
- Free parking
- Health & wellbeing programme
Quick apply
3d
Learning & Development Administrator
London Borough of Havering —Romford
- £31,611 - £33,987 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
1d
Administrator / Helpdesk Co-ordinator
BidvestNoonan —London
- £17,069.49 a year
- Part-time
- Microsoft Office
- Travel
- Communication skills
- Work from home
Quick apply
2d
Mobile A/C Engineer
ABM UK —London
- £38,000 a year
- 8 hour shift
- Maintenance
- Employee discount
Quick apply
Software Support Administrator
Kassy Software Solutions Ltd —London
- £29,000 - £34,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
- Health & wellbeing programme
Quick apply
1d
Contract Support & Helpdesk
CBRE —London
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
19h
Facilities Support Administrator - Maidstone, ME14 5PP
Apleona —Maidstone
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
Business Support Administrator
Skanska —London
- Quality control
- Contracts
- Bereavement leave
1d
CRES Administrator, London (GB)
Swiss Re —London
- £28,000 - £42,000 a year
- Full-time
7d
Commercial Contracts Administrator
Artic Building Services —Dartford
- Overtime
- Microsoft Word
- Computer literacy
- Contracts
- Referral programme
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Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Windows
- Microsoft Office
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BGIS —London
- Full-time
- Customer service
- Computer literacy
- Basic maths
11d
Regional Estates Manager - Occupier Services
Colliers International EMEA —London
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Business development
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Head of Alternatives Operations, Valuation Oversight
HSBC Global Services Limited —London
- Full-time
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Commercial Contracts Support (Administrator)
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*Proven Experience:* At least 2 years of demonstrable experience working within a challenging Service & Maintenance (S&M) or Facilities Management (FM) related…
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Helpdesk Administrator

CC Cousins -
Rochester

Quick apply

Job details

Permanent | Full-time
£26,500 a year
11 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Microsoft Word
CRM software
Customer service call handling
Report writing
Inbound customer enquiry call handling
Report generation
CAFM software
Writing skills
Incident queue management
Microsoft Office Suite
Technical support incident logging
Data entry
Customer support
Customer interaction
Typing
Incident log maintenance
Communication skills

Full job description

Helpdesk Administrator

Full-Time | Monday to Friday

Location: Medway City Estate

Company: CC Cousins

Salary: £26,500per annum

On call Rota: 1 in 4 (£30 when on call/ £10 for every call taken)

Who we are:

We are a leading facilities maintenance company seeking a Full-Time Helpdesk Administrator to join our vibrant office team. In this role, you will play a key part in ensuring a smooth, efficient, and professional experience for our clients and subcontractors. The Helpdesk Administrator will be responsible for logging, tracking, and resolving facilities-related issues in a timely manner, ensuring smooth operations and compliance with service level agreements (SLAs), costing subcontractor quotes and updating our CRM systems.

Key Responsibilities

Answer incoming calls from clients, surveyors, and subcontractors
Respond to emails promptly and professionally
Cost subcontractor quotes and issue weekly surveyor quotes
Send and track weekly surveyor quote chasers
Processing outstanding quotes with surveyors to prevent delays
Raise jobs on Job Logic (our CRM/CAFM system)
Update Elogbooks system daily
Type surveyor quotes with excellent spelling and grammar
Complete and submit weekly statistics and reports
Serve as the first point of contact for incoming facilities-related service requests (via phone, email, or helpdesk system)
Accurately log all calls onto our bespoke system to ensure all call outs are accurately tracked
Prioritise and assign tasks to appropriate department, based on urgency and complexity

Key Skills and Attributes

Communication: Clear, professional telephone manner and strong written communication
Customer Service: Courteous and efficient handling of all calls and correspondence
Organisation: Ability to manage multiple priorities and meet deadlines
Attention to Detail: Accuracy in data entry, quoting, and documentation
Administrative Skills: Competence in document preparation and record-keeping
IT Proficiency: Skilled in Microsoft Office (Excel, Outlook, and Word)
Professionalism: Discreet, reliable, and trustworthy when handling confidential information

If you’re dedicated, reliable, and motivated, we’d love for you to join our team and help us deliver the excellent service CC Cousins is known for.

Job Types: Full-time, Permanent

Pay: £26,500.00 per year

Benefits:

Company pension
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

helpdesk administrator jobs in fobbing, ess

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Mobile A/C Engineer

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Contract Support & Helpdesk

Facilities Support Administrator - Maidstone, ME14 5PP

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CRES Administrator, London (GB)

Commercial Contracts Administrator

Tier 2 Customer Support Engineer

Deputy Shift Leader

Regional Estates Manager - Occupier Services

Head of Alternatives Operations, Valuation Oversight

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