Customer support coordinator Work, Jobs in Horsforth, Wyk (with Salaries)

Student Services Coordinator: Experience
University of York —University of York
- £32,080 - £36,636 a year
- Full-time
- Hybrid work
- Administrative experience
- University
- Organisational skills
Customer Support Coordinator
Urban Grow UK Ltd —Ripon
- £28,000 a year
- Part-time
- Hybrid work
- Data entry
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
6d
Private Services Coordinator
LivingCare Group Ltd —Leeds
- £13.38 an hour
- Full-time
- Sales
- Customer service
- Negotiation
- Free parking
- Employee assistance programme
Quick apply
Private Imaging and Sports Services Coordinator
LivingCare Group Ltd —Leeds
- £13.38 an hour
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Employee assistance programme
Quick apply
Recruitment Coordinator
NHS Blood and Transplant —Barnsley
- £28,392 - £31,157 a year
- Full-time
- Hybrid work
- Word processing
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
5d
Private Services Coordinator
The LivingCare Group —Leeds
- £13.38 an hour
- Full-time
- Sales
- Customer service
- Negotiation
- Free parking
- Employee assistance programme
Customer Care Co-ordinator
BarrattDevelopments —Leeds
- Typing
- Construction experience
- Communication skills
7d
Hire & Sales Coordinator
GAP Group —Bradford
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Helpdesk & Operations Coordinator
One Space Facilities Management —Leeds
- £27,000 - £30,000 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
Quick apply
14d
Customer Account Coordinator
NewCold —Wakefield
- From £30,000 a year
- Monday to Friday
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
Workspace Sales Coordinator
Wizu Workspace —Leeds
- £28,000 a year
- Full-time
- Customer service
- Travel
- Time management
- Employee discount
- Referral programme
Quick apply
10d
HR & Payroll Coordinator (FTC)
Sika —Sherburn in Elmet
- Full-time
- Hybrid work
- Analysis skills
- Human resources
- Annual leave
- Employee discount
Quick apply
Patient Coordinator/Receptionist Wakefield WF1
Smart Dental Care —Wakefield
- Full-time
- Sales
- Microsoft Office
- Organisational skills
- Employee discount
Quick apply
11d
Patient Care & Sales Coordinator
Optimed Healthcare Solutions —Halifax
- £13.85 - £16.00 an hour
- Part-time
- Sales
- Customer service
- GP surgery experience
Quick apply
3d
Warehouse & Customer Support Coordinator (Part time) - Seville Spain
Apollo Aerospace components —Bierley
- Part-time
- English
- Microsoft Office
- Organisational skills
Quick apply

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Student Services Coordinator: Experience

University of York -
University of York

Apply Now

Job details

Full-time
£32,080 - £36,636 a year

Qualifications

Administrative experience
Organisational skills
A Level

Full job description

Department

The Faculty of Social Sciences is seeking to appoint a Student Services Coordinator (Experience).

The Faculty’s mission is to understand societal challenges to achieve social change for public good. We deliver on this aim through our approach to both education and research. Our education focuses on providing an inclusive and empowering approach that changes our students’ lives and, by doing so, contributes to broader social change. And our research involves carrying out curiosity-driven and action-oriented research to help tackle societal challenges through improved understanding.

The Student Services Coordinator (Experience) plays a key role in delivering a high-quality, inclusive, and integrated student experience across York Law School and Department of Sociology. You will help create a supportive, engaging, and connected student journey, enabling students to thrive from enrolment through to graduation.

Working in partnership with the Student Services Manager and Student Administration Manager, you will coordinate a range of operational activities relating to student engagement, recruitment, support, and community development. You will contribute to the design and delivery of initiatives that enhance the student experience, promote wellbeing and engagement, and foster a strong sense of belonging within the academic community.

You will need excellent organisational and interpersonal skills, with the ability to manage competing priorities, respond effectively to changing demands, and work to tight deadlines. A commitment to delivering an outstanding level of customer service is essential, alongside a proactive, collaborative, and solutions-focused approach.

Flexibility is an important aspect of the role. All members of the Student Services Team are expected to support colleagues across the team, Faculty, and wider University as required, particularly during periods of peak activity or staff absence.

The Faculty operates a flexible working environment, including a flexi-time scheme. Subject to operational requirements and successful completion of probation, opportunities for some hybrid / remote working may also be available, with the majority of time spent working on campus.

This is a full time role with job share applications considered.

Role

Coordinating delivery of student experience activity across the portfolio
Supporting student events e.g. Open Days, Post Offer Visit Days, Induction and Graduation
Leading on the monitoring of student engagement and initiating support and wellbeing processes when required
Contribute to Departmental communication strategies by leading on student communications, including developing Social Media content.
Provide guidance and support to students experiencing low-level academic or personal wellbeing concerns

Skills, Experience & Qualification needed

Experience of working in a student services, student support or higher education administrative environment, with knowledge of student engagement and student experience activity.
Ability to respond positively to change, supporting colleagues and students sensitively and constructively during periods of transition
Experience of coordinating operational processes or defined service areas, including the ability to organise workloads, prioritise tasks and meet deadlines in a busy environment
Ability to support and coordinate team workloads to ensure services and processes are delivered effectively.
Experience of supporting students while maintaining confidentiality and sensitivity, including applying judgement and referring to specialist services where appropriate.
Level 3 qualification. (Qualifications at this level include A levels. Please view the full list.) We also welcome applicants with equivalent non-UK qualifications or equivalent professional experience.
Taking responsibility for delivering defined work initiatives
Gather, analyse, interpret and report data/information
Use of digital technologies relevant to the role
Communicate effectively in verbal and written formats, including the use of a variety of digital tools
Works collaboratively with others
Delivers a quality service
Develops self and others
Actively champions respect, inclusivity, equality and diversity
Identifies and implements continuous improvement

For informal enquiries: please contact Katie Walton, Student Services Manager on [email protected]

The University strives to be diverse and inclusive – a place where we can ALL be ourselves.

We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University.

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum (essential) criteria for each position will be offered an interview. Read more about the University of York’s commitments under the Disability Confident scheme.

Apply Now

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Student Services Coordinator: Experience