Technical support occupations Work, Jobs in Caerleon, Nwp (with Salaries)

Schools Desktop Support Analyst
Torfaen County Borough Council —Torfaen
- £32,597 - £35,412 a year
- English
- IT
22h
1st Line NOC Engineer, UK
IndigoTG —Magor
- Monday to Friday
- Remote
- Analysis skills
- Communication skills
- Time management
1st Line NOC Engineer, UK
Indigo Telecom Group —Magor
- Monday to Friday
- Analysis skills
- Communication skills
- Time management
Technical Support Consultant
Zellis —Bristol
- English
- Human resources
- Annual leave
Critical Environment Technical Trainer
Microsoft —Newport
- £42,000 - £71,900 a year
- Full-time
- Azure
- Microsoft Office
- Project management
- Work from home
Product Technical Support Engineer - TMS
Atlas Copco Group —Clevedon
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
In-Service Support Co-Ordinator
General Dynamics Land Systems UK —Pentrebach
- £30,330 - £33,700 a year
- Full-time
- Oracle
- Customer service
- Analysis skills
First Line Support and Sales
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- 8 hour shift
- ERP systems
- Windows
- Driving
Quick apply
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
11d
Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Azure
- Customer service
- Computer networking
10d
1st Line Technical Analyst
Xerox —Bristol
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week
Deloitte —Bristol
- Part-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
IT Support Technician
Minda Kubota Engineering & Farm Solutions Ltd —Bristol
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- English
- Windows
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
3d
IT Support Technician
Plimsoll Productions —Bristol
- Full-time
- Software troubleshooting
- Windows
Quick apply
Service Delivery Coordinator
ELA Comectronica Sarri Ltd. —Bristol
- £2,500 - £3,500 a month
- Full-time
- Customer service
- IT
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
3d
IT Support Analyst
Atlas Copco Group —Bristol
- Hybrid work
- Azure
- Windows
- Microsoft Office
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Windows
- Microsoft Office
- Travel
4d

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technical support occupations jobs near caerleon, nwp

Schools Desktop Support Analyst

Torfaen County Borough Council -
Torfaen

Apply Now

Job details

Fixed term contract
£32,597 - £35,412 a year
22 hours ago

Qualifications

Desktop support
English
IT
British Sign Language
Welsh

Full job description

Cyflog

£32,597 - £35,412 | Gradd 6

Oriau cytundebol

Sail

Amser llawn

Pecyn

Term cyfnod sefydlog am 12 mis

Categori/math o swydd

Y Gwasanaeth Adnoddau a Rennir

Dyddiad postio

24/07/2026

Cyfeirnod swydd

REQ006485

attachment

REQ006485 Schools Desktop Support Analyst.docx

Schools Desktop Support Analyst – SRS Education Service

12 MONTH FIXED TERM

The Schools Desktop Support Analyst role will join an established SRS Education Team covering schools across Monmouthshire, Torfaen, Blaenau Gwent and Newport. The SRS Education Team is a multi-site team based across Usk County Hall and Newport Civic Centre main offices and the partner schools delivering SLAs and project work dependant on service need.

The purpose of this role is to provide SLA support to Ebbw Fawr 3-16 Learning Community

Our core values guide everything we do in our day to day practices and interactions with our key partners, the wider community and our colleagues.

Our core values are:

People – trusting, supporting, contributing and helping one another.

Sharing – Keeping everyone informed, Clear and simple communications, Open and Transparent, Sharing Knowledge.

Practices – Leading and managing consistently, Operating Professionally, Developing and growing our people, being inclusive when making decisions.

Adding Value – Caring about SRS performance, caring about our customers, Delivering high quality, value for money services, making a difference to our customers.

Common Purpose – Being courageous in leading collaborative projects, pioneering in our field, owning and resolving our own problems, being masters of our own futures.

As a successful Schools Desktop Support Analyst, you will:

Provide 1st/2nd line support to schools across the region;

Have experience of desktop support;

Provide escalation to 3rd line where necessary.

Strive to meet and exceed Service Level Agreement (SLA) performance targets;

Have a good working knowledge of IT hardware and software;

Have an excellent communication style meeting the needs of different levels of understanding in providing support and advice to schools;

Work and adapt to both working within a team and individually.

The SRS is a collaboration of five public sector organisations ICT departments with Torfaen County Borough Council as the lead employer.

For an informal discussion regarding this vacancy, please contact:

Cath Barnard – [email protected] 01633 647440

You must demonstrate how you meet the Essential criteria listed in the attached Person Specification in order to secure an interview: How to apply Guidance for applicants Torfaen County Borough Council.

This post is exempt from the Rehabilitation of Offenders Act 1974. A comprehensive screening process will be undertaken on all successful applicants, which will include an Enhanced check with the Disclosure and Barring Service.

Torfaen County Borough Council strives to be a fair, supportive and effective employer. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The Council expects all employees, paid or unpaid, to share this commitment. We value the range of experiences that a diverse workforce brings and therefore we welcome applications from people of all backgrounds and under-represented groups.

Welsh Language Skills are desirable for this post but not essential. You are welcome to submit your application in English or in Welsh. Each application will be treated equally.

We are a registered Disability Confident Leader and are committed to the employment and career development of disabled people. Our Guaranteed Interview scheme guarantees that people with disabilities will be invited to interview, so long as they meet the essential requirements for the role. If you have a health condition, are neurodivergent, or use British sign language, and need to discuss reasonable adjustments, please contact the recruiting manager. We can only work with you to arrange adjustments if we are made aware of your requirements prior to your application submission, test or interview.

Please ensure that you only apply for this position via Torfaen Council’s vacancies website. CVs and applications submitted to any other websites are not received by us.

Apply Now

Refine Your Search

technical support occupations jobs in caerleon, nwp

Schools Desktop Support Analyst

1st Line NOC Engineer, UK

1st Line NOC Engineer, UK

Technical Support Consultant

Critical Environment Technical Trainer

Product Technical Support Engineer - TMS

In-Service Support Co-Ordinator

First Line Support and Sales

Customer Enablement Specialist

Senior Service Desk Analyst

Service Desk Advisor (First Line Helpdesk)

Customer Support Advisor

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

1st Line Technical Analyst

Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week

IT Support Technician

IT Support Technician

Service Delivery Coordinator

IT Support Analyst

2nd Line IT Support Technician

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