Client services manager Work, Jobs in Pentyrch, Crf (with Salaries)

Customer Success Manager (Marketing/SEO)
Time To Scale —Magor
- £32,000 a year
- Full-time
- Hybrid work
- Salesforce
- Travel
- Annual leave
Quick apply
13d
Regional Branch Manager
M Barnwell Services —Clevedon
- £35,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
PMO Officer (Full-time, fixed-term, maternity cover)
iCoTech Services —Cardiff
- £25,000 - £40,000 a year
- Full-time
- Hybrid work
- SharePoint
- Annual leave
Quick apply
7d
Junior Enterprise Partner Manager
Credas a company of SmartSearch —Cardiff
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Employee assistance programme
Quick apply
Senior Capture Manager
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- Sales
- Travel
- Free parking
- Employee assistance programme
Customer Success Manager
SINGU —Cardiff
- Up to £65,000 a year
- Full-time
- In-person
Quick apply
2h
Business Development Sales Representative (f/m/d)
Ecolab Inc. —Llantrisant
- Full-time
- Sales
- Salesforce
- Presentation skills
Senior Lettings Negotiator
LRG —Cardiff
- £30,000 - £32,000 a year
- Sales
- Customer service
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
Sales Manager
MAJESTIC HOTEL —Cardiff
- £28,000 - £30,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
9d
Pharmacy Business Manager
IQVIA —Cardiff
- Full-time
- Microsoft Powerpoint
- Sales
- Communication skills
- Annual leave
- Employee discount
Development Executive
Gallagher —Llantrisant
- Full-time
- Business development
- Travel
- Communication skills
5d
Project Manager [Business Continuity]
Network Rail —Cardiff
- £46,701 - £56,963 a year
- Full-time
- Hybrid work
- Project management
- Communication skills
- Employee discount
23h
Office Services Operator
Williams Lea —Newport
- £26,227.50 a year
- Full-time
- Customer service
- Front desk
- IT
- Referral programme
8d
Receptionist
VINCI Facilities UK —Cardiff
- Part-time
- Bilingual
- English
- Administrative experience
- Annual leave
- Employee discount
Trade Client Manager – South West England
MSX International —Cardiff
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Sales
Quick apply
Office Manager
Robin King Estate Agents —Bristol
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Social media management
- Microsoft Office
- Annual leave
Quick apply
Business Development Manager - Octane Capital
Aldermore Bank PLC —Cardiff
- Full-time
- Business development
- Presentation skills
- Financial services
Customer Account Executive
Taf Fechan Tyres Ltd —Merthyr Tydfil
- Full-time
- Salesforce
- Analysis skills
- Leadership
- Free parking
- Employee discount
Quick apply
14d
Associate Project Manager
PCI Pharma Services —Bridgend
- 8 hour shift
- Hybrid work
- Microsoft Office
- Administrative experience
- Maths
- Annual leave
- Employee assistance programme
Quote Executive (Level II)
PCI Pharma Services —Tredegar
- Full-time
- Hybrid work
- Time management
- Annual leave
- Employee assistance programme

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Customer Success Manager (Marketing/SEO)

Time To Scale
Magor

Quick apply

Job details

Full-time
£32,000 a year
13 days ago

Benefits

Casual dress
Annual leave
Company pension

Qualifications

Web design
Salesforce
SEO
DNS
Account management

Full job description

PLEASE SUBMIT A COVERING LETTER ALONG WITH YOUR CV TO BE CONSIDERED

Application deadline: 31/07/2026

Customer Success Manager (UK, Remote)

Time To Scale — Websites & Marketing Systems for Trades

Remote (UK-based, occasional travel may be required) £26,000–£32,000 per annum (dependent on experience) Full-time, 37 hours/week, Monday–Friday, 3-month probation period

About Us

Time To Scale builds websites and marketing systems for tradespeople and local businesses across the UK — from plumbers and electricians to heating engineers. We've helped 200+ trade businesses get found on Google, convert more enquiries into booked jobs, and stop good leads slipping through the cracks.

We're a growing team that cares about doing right by our clients — no jargon, no empty promises, just results. Now we're looking for a Customer Success Manager to be the friendly, reliable face our clients hear from after they sign up — making sure their website launches smoothly, their local presence is set up correctly, and they feel genuinely supported throughout their time with us.

The Role

As Customer Success Manager, you'll be the main point of contact for our trade business clients from the moment they come on board. You'll manage the onboarding process, keep an eye on account health, spot opportunities for clients to get more from their plan, and make sure nothing falls through the cracks.

Key Responsibilities

Own the client relationship post-sale — onboarding, check-ins, and ongoing support
Coordinate website launches with our back-office build team, including setting up DNS records and business email correctly
Set up and manage Google Business Profiles, including troubleshooting and resolving suspended or unverified profiles
Monitor account health and proactively flag clients at risk of churning
Identify and pitch opportunities for account growth (e.g. Advanced SEO, PPC add-ons)
Chase and support clients on gathering reviews, providing content, and hitting launch milestones
Communicate clearly with clients via phone, email and SMS — professional, friendly, and straight-talking
Keep internal systems and CRM notes up to date
Eye for detail when proof reading websites

What You'll Need

Experience in a customer success, account management, or client services role
A genuinely customer-focused mindset — you take ownership of problems and follow through
Practical understanding of launching websites, including how DNS records work (A records, MX records, CNAME, nameservers) and how to set up business email
Working knowledge of Google Business Profiles — particularly how to resolve suspended or unverified listings
Confident, clear communicator, comfortable managing multiple client relationships at once
Comfortable working independently in a remote role
Based in the UK, with the right to work in the UK

Nice to Have (not essential)

Familiarity with local SEO concepts
Experience working with or for trades/local service businesses
Experience with CRM or all-in-one inbox tools (e.g. GoHighLevel)

You don't need web design or development experience — we have a dedicated back-office team who handle the actual site builds. This role is about the client relationship, the technical handover pieces (DNS/email/GBP), and making sure clients get results.

What We Offer

£32,000 per annum
Remote working, UK-based
25 days annual leave + 8 UK bank holidays
Workplace pension scheme

Pay: £32,000.00 per year

Benefits:

Casual dress
Company pension

Experience:

SEO: 1 year (preferred)

Work Location: Hybrid remote in Magor NP26

Quick apply

Refine Your Search

client services manager jobs in pentyrch, crf

Customer Success Manager (Marketing/SEO)

Regional Branch Manager

PMO Officer (Full-time, fixed-term, maternity cover)

Junior Enterprise Partner Manager

Senior Capture Manager

Customer Success Manager

Business Development Sales Representative (f/m/d)

Senior Lettings Negotiator

Sales Manager

Pharmacy Business Manager

Development Executive

Project Manager [Business Continuity]

Office Services Operator

Receptionist

Trade Client Manager – South West England

Office Manager

Business Development Manager - Octane Capital

Customer Account Executive

Associate Project Manager

Quote Executive (Level II)

I want to receive the latest job alerts for client services manager in pentyrch, crf

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