Billing manager Work, Jobs in Bradfield, Brk (with Salaries)

Resource Planning Manager
Gigaclear —Abingdon
- £35,000 - £40,000 a year
- Full-time
- Data analysis skills
- Presentation skills
- Continuous improvement
- Employee assistance programme
Quick apply
12d
VodafoneThree - Commercial Assurance Manager
Vodafone —Newbury
- Full-time
- Hybrid work
- Employee discount
Billing Coordinator | Reading-based
OpenText —Reading
- Continuous improvement
- Contracts
- Communication skills
12d
Account Manager
CBRE —Slough
- Full-time
- Management
- Computer literacy
- Maintenance
Pensions Manager
XPS Pensions Group —Reading
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Referral programme
Logistics Administrator
WALKER LOGISTICS LTD —Hungerford
- From £25,000 a year
- Full-time
- Maths
- Data entry
- SharePoint
- Employee discount
Quick apply
7d
Contract Support
CBRE —Farnborough
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Front Office Supervisor
Stoke Park Ltd —Slough
- Up to £35,000 a year
- Full-time
- Hotel
- Front desk
- In-person
- Free parking
- Sick pay
Quick apply
8d
Transport Administrator
DX Group —Bracknell
- Employee assistance programme
Finance Manager
Halsa Holdings Ltd —Bracknell
- £30,000 - £40,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
Quick apply
1d
Corporate Tax Manager
Azets —Newbury
- Full-time
- Tax experience
Quick apply
Project Manager
Content Guru —Bracknell
- Full-time
- Project management
- Bachelor's degree
- Organisational skills
Quick apply
Project Manager
Tetra Tech —Reading
- Civil engineering
- Project management
- Contracts
Junior Accountant
Mondelēz International —Reading
- Full-time
- Microsoft Excel
- Accounting
- Communication skills
- Employee assistance programme
- Employee discount
Assistant Manager
Apex Group —Reading
- Full-time
- Management
- Accounting
- Organisational skills
- Annual leave
- Employee assistance programme
Transactional Finance Analyst
Ensign-Bickford Industries, Inc. —Bracknell
- Full-time
- Microsoft Excel
- Analysis skills
- Accounting
Operations Finance Administrator
Evolution Security —Marlow
- Full-time
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Assistant Restaurant Manager
Phyllis Court Club —Henley on Thames
- Up to £33,165.30 a year
- Weekend availability
- Sales
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
14d
Senior Commercial Analyst
Whistl UK Ltd —Marlow
- Full-time
- Microsoft Excel
- Analysis skills
- No degree
Quick apply
14d
Operations Administrator
Evolution Security —Marlow
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d

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Resource Planning Manager

Gigaclear -
Abingdon

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
12 days ago

Benefits

Company pension
Company events
Employee assistance programme

Qualifications

Business intelligence
Resource allocation planning
Report generation
Stakeholder collaboration
Spreadsheets
Stakeholder liaison
Coaching
Data analysis skills
Workforce planning strategy
Presentation skills
Stakeholder coordination
Continuous improvement
Risk management
Management reporting
Capacity planning
Rota coordination

Full job description

The Resource Planning Manager is responsible for ensuring customer facing teams have the right people, with the right skills, in the right place at the right time. This role supports forecasting, capacity planning and scheduling to support optimal service levels and business performance. The Resource Planning Manager provides data-driven insight to support strategic decision-making and ensure operational efficiency as well as supporting intraday activities to support great customer experiences and to drive operational efficiency

Key Responsibilities

Develop and manage medium to long-term resource plans to meet business demand and organisational priorities, working with the Resource Planning Team

Analyse business growth trends, project pipelines, and operational drivers to forecast workforce requirements.

Work closely with team managers and intraday to support workforce planning decisions and embed intraday ways of working

Maintain short-term and tactical resource plans, including shift patterns, schedules, and staffing allocation

Monitor demand vs. supply and recommend adjustments (recruitment, overtime, skills redeployment of activities)

Support intraday floor support to ensure operational effectiveness and efficient use of resource

Insight & Reporting:

Produce and present accurate forecast, utilisation, and performance reports.
Provide analysis and recommendations to optimise productivity and cost efficiency.
Provide supporting information relating to Cost to Serve and Propensity to Contact
Identify risks to service levels and propose mitigation plans.

Stakeholder Collaboration:

Act as planning support partner for CMO, Billing and Engineering functions
Lead workforce planning forums to ensure alignment and decision-making.
Support managers in understanding workforce data and planning implications.

Change & Continuous Improvement:

Manage resource planning tools (WFM systems, spreadsheets, dashboards).
Improve modelling capability, capacity analytics, and forecasting accuracy.
Drive process improvements to enhance efficiency and planning maturity.

Key Skills & Competencies

Analytical Thinking - able to interpret complex data and translate insights into actionable plans.

Workforce Forecasting & Capacity Planning - strong knowledge of forecasting models and resourcing frameworks

Stakeholder Engagement - confident communicator able to influence and challenge senior colleagues

Problem Solving - identifies solutions quickly and balances operational and strategic needs

Technical Skills – highly proficient in Excel and resource planning/WFM systems

Leadership - ability to coach and guide non planning managers to understand an support resource planning requirements

Experience & Qualification

Experience in resource/workforce planning within operations, project delivery, contact centres or similar environment

Excel intermediate level (advanced would be advantageous)

Proven success in forecasting, demand and capacity modelling in an operational environment

Experience of collating and presenting BI reports

Familiarity with performance metrics (utilisation, productivity, shrinkage, service levels) in an operational / contact centre environment

Highly Desirable: Professional qualification in workforce planning or operations management

Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.

Staff rewards, benefits and opportunities

We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all.

Generous employer pension; up to 8% matched contribution
Income protection & life assurance
25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
Unlimited access to online training and development content via our Learning Management System
Long service benefits and monthly employee recognition
Enhanced maternity and paternity provisions
Flexible working environment
Health & Wellbeing initiatives and company funded social events

Our approach is to work guided by our mission, vision and values.

Our Mission - Empowering communities with brilliant broadband

Our Vision - Connected Communities

Our Values - Own it, Find the Right Way, Work Together, Win Together

Quick apply

Refine Your Search

billing manager jobs in bradfield, brk

Resource Planning Manager

VodafoneThree - Commercial Assurance Manager

Billing Coordinator | Reading-based

Account Manager

Pensions Manager

Logistics Administrator

Contract Support

Front Office Supervisor

Transport Administrator

Finance Manager

Corporate Tax Manager

Project Manager

Project Manager

Junior Accountant

Assistant Manager

Transactional Finance Analyst

Operations Finance Administrator

Assistant Restaurant Manager

Senior Commercial Analyst

Operations Administrator

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