Director of Work, Jobs in Killamarsh, Dby (with Salaries)

Head of Operational Excellence
Brightwell —Chesterfield
- Data analysis skills
- Analysis skills
- Continuous improvement
10d
Director of People and Organisational Culture
Sheffield City Council —Sheffield
- £105,552 - £113,142 a year
- Human resources
3d
Deputy Director Delivery & Transformation
NHS Lincolnshire Integrated Care Board —Chesterfield
- £112,782 - £129,783 a year
- Full-time
9d
Regional Director
Aiyara Partners —Sheffield
- £80,000 - £85,000 a year
- Full-time
- Hospitality
- Management
- Driving
Quick apply
9d
Head of Insight
Home Office —Sheffield
- £62,732 - £73,406 a year
- Full-time
- Presentation skills
- Team management
- Travel
- Annual leave
12d
Commercial Director
Riggott & Co Ltd - part of the Tennants Group, Road & Construction Division —Tuxford
- Full-time
- Management
- Business development
- Team management
- Referral programme
Quick apply
9d
Global Head of Talent
Tes Global —Sheffield
- £75,000 - £90,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
Quick apply
12d
Mail Operations Director
AGV Mail Services Ltd —Sheffield
- £84,000 - £98,000 a year
- Full-time
- Customer service
- Writing skills
- Microsoft Office
Quick apply
5d
Regional Sales Director
Marvel Heating & Renewable Energy Ltd —Doncaster
- £55,000 - £75,000 a year
- Full-time
- CRM software
- Sales
- Driving
- Free parking
- Annual leave
Quick apply
7d
Director of Development
Rotherham United Community Trust —Rotherham
- £38,750 - £43,750 a year
- Weekend availability
- Business development
- Analysis skills
- Continuous improvement
Quick apply
Head of Service Operations
Brightwell —Chesterfield
- Continuous improvement
- Budgeting
- Leadership
10d
Director of Clinical Services
Spire Healthcare —Sheffield
- Full-time
- Management
- Hospital
- Continuous improvement
- Annual leave
Sales Director
Mercury Hampton Ltd —Sheffield
- £130,000 - £150,000 a year
- Full-time
- Sales
- Business development
Quick apply
Head of Environment & Sustainability
STEP —Retford
- £86,758 a year
- Full-time
- Hybrid work
- No degree
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Head of Projects and Services
Ovarro —Sheffield
5d
Head of Sales (South)
SDL Car Parts —Clay Cross
- £48,000 a year
- Full-time
- Employee discount
2d
Retail Operations Director
Antikaci Dukkani Antiques Ltd —Sheffield
- £58,000 - £76,000 a year
- Full-time
- Inventory control
- Sales
- Customer service
- Health & wellbeing programme
- Language training provided
Quick apply
Head of Environment & Sustainability
UK Atomic Energy Authority —West Burton
- Full-time
- No degree
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
4d
Head of Quality, Regulation & Safeguarding
ivolve Care and Support —Chesterfield
- Full-time
- Hybrid work
- Management
- Analysis skills
- Continuous improvement
Aspiring Group Vice President / Director Programme
Lithia —Nottingham
- Leadership

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Head of Operational Excellence

Brightwell -
Chesterfield

Apply Now

Job details

10 days ago

Benefits

Company pension

Qualifications

Pension
Operations management
Stakeholder collaboration
Senior management experience
Stakeholder liaison
Coaching
Lean
Data analysis skills
Change management
Six Sigma
Analysis skills
Stakeholder coordination
Continuous improvement
Continuous improvement cycles oversight
Risk management
Operational strategy development
Change leadership
Financial services
Training & development
AI
Operations leadership experience
Stakeholder management

Full job description

Brightwell is a comprehensive service provider to UK defined benefit (DB) pension schemes. We have deep expertise in the market as a result of our long history of managing services for one of the UK’s largest private sector defined benefit pension schemes - the BT Pension Scheme (BTPS). In April 2023, Brightwell opened its capabilities to other DB schemes and since then has been appointed fiduciary manager for the DB section of the EE Pension Scheme, administrator for the Mineworkers’ Pension Scheme (MPS), and has entered into partnerships with two major DB pensions insurers - Rothesay & Pensions Insurance Corporation (PIC). Our approach is based on partnership – collectively owning problems, sharing solutions and collaborating for the long-term.

About the Role

As the Head of Operational Excellence you will lead the evolution of operational excellence across Brightwell's Member Services function, taking a holistic view of how services are delivered across the end-to-end value chain. This is not simply a process improvement role, it requires someone who can understand the interaction between people, processes, technology and member outcomes, identifying opportunities to create meaningful and sustainable change.

Reporting to the Head of Member Services Operations, this is a brand new role and a highly visible leadership position responsible for creating and embedding a culture of continuous improvement, service excellence and operational effectiveness across a complex, regulated pensions environment. Working across both front-office and back-office operations, you will assess how services are delivered, challenge existing ways of working and drive improvements that enhance efficiency, quality and member experience. You will play a key role in shaping how emerging technologies, automation and AI can be leveraged to optimise operations, simplify processes and support future growth.

With multiple transformation and improvement initiatives underway, you will provide strategic leadership and prioritisation across a broad portfolio of change, ensuring that operational improvements deliver measurable outcomes while maintaining a strong focus on people, development and behavioural change in alignment with our organisational values.

Key areas of responsibility will include:

Defining and leading the Operational Excellence strategy and roadmap aligned to Brightwell's wider operating model and strategic priorities.
Sponsoring and driving continuous improvement and transformation initiatives, ensuring measurable business benefits are realised.
Embedding consistent improvement methodologies across the business, including Lean, Six Sigma, Continuous Improvement or similar frameworks.
Leading end-to-end process reviews and member journey redesign to improve efficiency, service quality and member outcomes.
Developing robust operational performance frameworks, ensuring data, MI and insights drive accountability and action aligned with our organisational values.
Overseeing governance, quality and risk management associated with improvement activity and operational change.
Building organisational capability through coaching, training and the development of continuous improvement communities and best practice standards.
Leading a high-performing Operational Excellence team and supporting the development of future capability across the organisation.
Partnering with Technology, Data and Change teams to identify and implement automation, digitisation and process optimisation opportunities.

About You

We are looking for an accomplished operational excellence, Lean transformation or continuous improvement leader with a proven track record of driving measurable improvements at scale within complex financial services operational environments. You will be a strategic thinker with the ability to translate vision into practical delivery plans and sustainable business outcomes.

To be successful in this role, you will bring:

Significant senior leadership experience across Operational Excellence, Continuous Improvement, Transformation or Change functions.
A demonstrable track record of delivering large-scale operational improvements across cost, quality, capacity, risk and customer or member outcomes.
Deep understanding of operational performance, service delivery, governance and risk management within a regulated financial services environment.
Experience embedding a culture of continuous improvement rather than delivering standalone projects.
Exceptional stakeholder management and influencing skills, with the credibility to engage at executive, leadership and operational levels.
Strong analytical capability and confidence using data, metrics and management information to drive decisions and improvements.
The ability to lead through ambiguity, challenge constructively and maintain focus on outcomes and benefits realisation.
A collaborative and people-focused leadership style, with a passion for improving services and enhancing member experiences.

Experience within pensions, financial services or another regulated industry would be highly advantageous, as would formal accreditation in Lean, Six Sigma, Agile or similar transformation methodologies, alongside exposure to automation, process mining or digital transformation initiatives.

This is an excellent opportunity to shape the future of operational excellence within a market-leading pensions organisation while influencing meaningful change that positively impacts hundreds of thousands of members.

Apply Now

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director of jobs in killamarsh, dby

Head of Operational Excellence

Director of People and Organisational Culture

Deputy Director Delivery & Transformation

Regional Director

Head of Insight

Commercial Director

Global Head of Talent

Mail Operations Director

Regional Sales Director

Director of Development

Head of Service Operations

Director of Clinical Services

Sales Director

Head of Environment & Sustainability

Head of Projects and Services

Head of Sales (South)

Retail Operations Director

Head of Environment & Sustainability

Head of Quality, Regulation & Safeguarding

Aspiring Group Vice President / Director Programme

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