Services officer Work, Jobs in Otterton, Dev (with Salaries)

Engagement Support Officer
Exeter City Community Trust —Exeter
- £31,684 a year
- Full-time
- Travel
- Mentoring
- In-person
Quick apply
3d
Visitor Services Officer
Forestry Commission —Exeter
- £26,959 a year
- Full-time
- Presentation skills
11d
Engagement Officer
The Donkey Sanctuary —Sidmouth
- Full-time
- Hybrid work
- Writing skills
- Analysis skills
- Travel
- Free parking
- Employee discount
3d
Visitor Services Officer
Forestry England —Exeter
- £26,959 a year
- Part-time
- English
- Guest services
- Free parking
- Employee discount
11d
Outreach Officer
Exeter College —Exeter
- £27,656 - £29,302 a year
- Continuous improvement
- Communication skills
- Annual leave
6d
Neighbourhood Officer - Estates
Mid-Devon District Council —Tiverton
- £31,537 - £34,434 a year
- Full-time
- Hybrid work
- Conflict management
- Free parking
- Annual leave
Legal Operations Support Officer
HM Courts & Tribunal Service —Exeter
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
Medical Education Administration Officer
NHS Professionals —Exeter
- £14.52 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
6d
Security Officer
Harris Security Services Ltd —Tiverton
- £15 - £16 an hour
- Writing skills
- Data entry
- Organisational skills
Quick apply
Logistical Support Officer (Cadet Administrative Assistant)
Wessex Reserve Forces and Cadets Association —Exeter
- £32,455 a year
- Overtime
- Writing skills
- Communication skills
- Free parking
- Annual leave
Quick apply
3d
Security Officer
Sodexo —Exeter
- £13.10 an hour
- Monday to Friday
- Computer literacy
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
12d
Digital Marketing and IT Support Officer
St Peter's Preparatory School —Exmouth
- £28,000 a year
- Full-time
- In-person
- School
- Marketing
- Free parking
- Annual leave
Quick apply
6d
Programme Facilitator - Exeter (South West)
HM Prison & Probation Service —Exeter
- £20,001 - £40,000 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
Operations Manager - Exeter EOC (INTERNAL)
South Western Ambulance Service NHS Foundation Trust —Exeter
- £57,528 - £64,750 a year
- Overtime
- Management
- Continuous improvement
- Travel
- Free parking
- Employee discount
2d
Customer First Officer
Mid-Devon District Council —Tiverton
- £13.69 - £14.59 an hour
- Call to connect
- Computer literacy
- Front desk
- Communication skills
- Free parking
- Annual leave
6d
Area Planning Advisor
Forestry Commission —Humber
- £40,388 - £43,482 a year
- Full-time
- Hybrid work
- Management
- English
- Presentation skills
- Annual leave
- Employee assistance programme
10d
SIA Door Supervisor
Skye Guarding —Exeter
- Full-time
Public Affairs Officer
The Donkey Sanctuary —Sidmouth
- Full-time
- Hybrid work
- Writing skills
- Travel
- Communication skills
- Free parking
- Employee discount
School and College Engagement Officer
University of Exeter —Exeter
- From £33,951 a year
- Hybrid work
- University
- Travel
- School
- Annual leave
6d
Security Officer
Securenest Services —Exeter
- From £12.71 an hour
- Temporary
- Communication skills
Quick apply
10d

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Engagement Support Officer

Exeter City Community Trust -
Exeter

Quick apply

Job details

Full-time | Fixed term contract
£31,684 a year
3 days ago

Benefits

On-site parking

Qualifications

Driving Licence
GCSE
Case note recording
Case record updates
HCPC
Experience working with individuals experiencing homelessness
Partnership building
Mentoring
Social Work England
Tenancy sustainment support
Safeguarding procedures

Full job description

Engagement Support Officer

Organisation: Exeter City Community Trust

Salary: £31,684

Contract Type: Fixed-term, 3 years (August 2026 – March 2029)

Hours: 37.5 hours per week

Reporting to: Head of Services

Location: Civic Centre, Exeter / Community-based across Exeter

Purpose of the Role

To deliver intensive, relationship-based casework support to people experiencing or at risk of rough sleeping in Exeter. The Engagement Support Worker will maintain a caseload of up to 12 individuals at any one time, providing assertive outreach, crisis stabilisation, early intervention, and 12-week resettlement support to people moving into independent accommodation. The successful applicant will also work with members of the project team to establish a social hub and peer programme, including the organising of activities, events, education and employment opportunities for programme participants. This is a frontline, community-based role requiring flexibility, resilience, and a genuine commitment to working with people who have complex and overlapping needs.

Key Responsibilities

Casework & Outreach

Maintain an active caseload of up to 12 people at any one time, providing intensive, person-centred support
Deliver assertive outreach to entrenched rough sleepers who disengage from formal services
Provide early prevention support to individuals at imminent risk of losing their tenancy
Conduct crisis stabilisation when a participant's circumstances deteriorate rapidly
Adapt support intensity to individual need - from daily contact for those sleeping rough to regular check-ins for those newly housed

Resettlement Support

Deliver structured 12-week intensive resettlement support to individuals moving into independent accommodation
Provide practical assistance with utilities, benefit claims, GP registration, and tenancy management
Identify emerging problems early and intervene before they escalate to crisis
Maintain contact with people who have left ECCT's supported housing to prevent isolation and tenancy breakdown

Sport & Community Engagement

Attend sport sessions (football, kickboxing, swimming) alongside participants to reduce anxiety barriers and support confidence building
Use sport as an engagement pathway to build trust with individuals who avoid formal appointments
Support participants to progress to independent attendance over time

Social Hub & Peer Programme

Support the development and day-to-day operation of the peer-led social hub
Assist in facilitating Work Club sessions, including CV workshops, job search support, and interview preparation
Support the delivery of Coffee and Conversation employer engagement sessions
Contribute to peer volunteer development and support peer mentors in their roles

Partnership & Multi-Agency Working

Participate in multi-agency meetings and joint case management for complex cases
Liaise with Exeter City Council housing team, probation, mental health services, Citizens Advice Exeter, and other partners
Support referral pathways into and out of the programme, reducing duplication
Attend monthly Exeter Homelessness Forum meetings as required

Recording, Monitoring & Safeguarding

Maintain accurate, up-to-date case records in line with ECCT recording standards
Contribute to quarterly data collection and monitoring reports
Follow ECCT safeguarding policies and procedures, escalating concerns promptly
Participate in monthly case file audits and six-monthly service user feedback processes

Person Specification

Requirement

Essential

Experience of working with people experiencing homelessness, rough sleeping, or complex needs
Experience of delivering casework or key working support
Knowledge of trauma-informed practice
Ability to manage a caseload and prioritise effectively
Strong relationship-building skills with people who disengage from services
Competent in maintaining case records and data systems
Understanding of safeguarding principles
Ability to work flexibly, including occasional evenings
Full driving licence or ability to travel across Exeter independently

Desirable

Understanding of the local homelessness system and statutory services
Experience of assertive outreach or street-based work
Relevant qualification in health, social care, housing, or related field

Pay: £31,684.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

services officer jobs in otterton, dev

Engagement Support Officer

Visitor Services Officer

Engagement Officer

Visitor Services Officer

Outreach Officer

Neighbourhood Officer - Estates

Legal Operations Support Officer

Medical Education Administration Officer

Security Officer

Logistical Support Officer (Cadet Administrative Assistant)

Security Officer

Digital Marketing and IT Support Officer

Programme Facilitator - Exeter (South West)

Operations Manager - Exeter EOC (INTERNAL)

Customer First Officer

Area Planning Advisor

SIA Door Supervisor

Public Affairs Officer

School and College Engagement Officer

Security Officer

I want to receive the latest job alerts for services officer in otterton, dev

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