Customer service advisor Work, Jobs in Rustington (with Salaries)

Customer Service Advisor
apetito —Worthing
- £13.45 an hour
- Full-time
- Customer service
- IT
- Employee discount
7d
Customer Service Assistant
Direct Plumbing Supplies Ltd —Rustington
- Temporary
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Customer Service Advisor
Brighton & Hove City Council —Brighton
- £34,416 - £34,974 a year
- Overtime
- Customer service
- Analysis skills
- Presentation skills
9d
Customer Service Advisor
Henley Bridge —Lewes
- £27,210 a year
- Full-time
- Customer service
- In-person
Quick apply
5d
Customer Services Advisor (Bank)
Nuffield Health —Brighton
- £13.10 an hour
- Part-time
- Sales
- Customer service
- Organisational skills
- Free parking
Customer Services Advisor
Portsmouth Water —Havant
- £26,458 - £32,401 a year
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
4d
Customer Operations Associate
MPB —Brighton
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service & Administration Assistant
Specialist Risk Group —Shoreham by Sea
- Full-time
- Customer service
- Communication skills
- Life insurance
- Sick pay
10d
Customer Service Assistant
Playnation —Selsey
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
Customer Service Representative
OneFamily —Brighton
- £26,227.50 a year
- Full-time
- Microsoft Outlook
- Customer service
- Communication skills
13h
Customer Service Representative
Prestige Packaging Solutions Ltd t/a Prestige Distribution —Horsham
- £13 an hour
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
Quick apply
5d
Customer Service Representative
Vin-X Limited —Horsham
- £28,000 a year
- Full-time
- Customer service
- Analysis skills
- IT
Quick apply
Customer Services Advisor
Halfords —Brighton
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Customer Service/Support Representative - part time
CAE Inc. —Burgess Hill
- Part-time
- Hospitality
- Customer service
- Administrative experience
Customer Service Representative
Holcim —Portsmouth
- Customer service
- Organisational skills
- IT
- Employee discount
8d
Customer Service Representative (Part time)
OneFamily —Brighton
- £13,988 a year
- Full-time
- Microsoft Outlook
- Customer service
- Communication skills
13h
Seasonal Customer Service Assistant
Bandai Namco Amusement Europe Head Office —Bognor Regis
- Temporary
- Customer service
- Resort
Quick apply
Join Our Call Centre Team – Customer Service & Sales Opportunities
The Telemarketing Company —Brighton
- Customer service
- Annual leave
- Employee discount
Client Service Associate
HSBC Global Services Limited —Worthing
- Full-time
18h
Retail Customer Service Assistant - Nights
bp Retail —Emsworth
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme

I want to receive the latest job alerts for customer service advisor in rustington

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service advisor jobs near rustington

Customer Service Representative jobs in Portsmouth

Customer Service Representative jobs in Bognor Regis

Customer Service Representative jobs in Brighton

Customer Service Representative jobs in Havant

Operations Associate jobs in Hamilton

Operations Associate jobs in Manchester

Operations Associate jobs in Dungannon

Operations Associate jobs in London

Clinical Associate jobs in London

Marketing Associate jobs in London

Operations Manager jobs in Exeter

Transport For London Operations Officer jobs in London

Service Charge Officer jobs in London

Customer Service Representative jobs in Rotherham

Customer Service Representative jobs in Newcastle Upon Tyne

Civil Service jobs in Swindon

Customer Service Representative jobs in Paddington

Civil Service jobs in Warrington

Customer Service Representative jobs in Bexhill

Civil Service jobs in Portsmouth

Customer Service Advisor

apetito -
Worthing

Apply Now

Job details

Permanent | Full-time
£13.45 an hour
7 days ago

Benefits

Company pension
Employee discount

Qualifications

Driving Licence
Customer service
GCSE
Database management
IT

Full job description

Overview:

This role is working 40 hours per week, any 5 in 6 days

The role of our Customer Services Advisor is critical to the success of our business.

Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet.

The defining characteristics of our Customer Services Advisors are that they’re organised and efficient. However, apart from the technical skills that are required with the role, the most important attributes are that we demonstrate empathy, patience, kindness, friendliness, care and warmth to all our customers.

The role involves the taking of customer orders and also the making of outbound courtesy calls.

These calls are particularly important as many customers live alone and the phone calls they receive are often the only contact they may have in a single day. As such, many customers become very attached to their “friends” at Wiltshire Farm Foods.

Wiltshire Farm Foods supplies frozen meal solutions direct to the consumer. We have a cold store to accommodate the stock necessary to be able to be able to deliver to our customers each week.

The ultimate goal is to provide a service to our customers that exceed expectations while at the same time continuously improving efficiencies.

£13.45 per hour + bonus + company benefits.

Who we are:

Wiltshire Farm Foods, part of the apetito group, is the UK’s largest ready-meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals.

We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service.

Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs.

This is all whilst being an ethical and sustainable organisation that believes in doing the right thing.

Responsibilities:

Responsible for the taking of telephone / internet orders and making outbound calls to customers and prospects.
To support drivers with route planning for the next days’ delivery rounds.
To ensure each customer is provided with “exemplary” service on each telephone call or contact.
To update customer records and liaise with customer relatives as required.
To ensure customers’ needs are met, ensuring they know how to cook, store and re-order the meals as necessary.
Prepare promotional literature as required and communicate details of new products or promotions to customers.
To search, provide and continually look for new business opportunities.
To share best practices with colleagues in an effort to continuously improve our service proposition.
To actively take an interest in the products we sell and promote the benefits of WFF healthy and nutritious meals to all our customers.

About you:

Essential:

Experience of a customer service role
Confident using a Personal computer to manage and process orders
Confident telephone manner
Able to pay attention to detail and be accurate in your work
Numerate and good written English; GCSE Maths & English standard or equivalent
Able to work to deadlines

Desirable:

Have worked in the elderly/care market
Experience of working in a team environment
Full UK Driving Licence

Personal Qualities:

As one of our team you will be focused on excellent customer service with a caring and empathic nature. You will demonstrate a real interest in people and be able to communicate effectively with members of the public and their families.

This is a “people” focused role and requires individuals who enjoy engaging with a wide variety of elderly customers.
To take an active interest in getting to know every customer and become a trusted friend.
A good listener, you’ll be able to treat every customer as an individual.
To have a very clear telephone voice where you can adapt your style to meet the needs of every customer.
Ability to communicate and relate to people at all levels.
Ability to work under own initiative, plan own day, manage own time.
To act as a link for drivers and customers if any problems arise during a delivery round.
To be able to learn our in house computer systems, manage the taking of orders, round sequencing and database management for prospects, current or lapsed customers.
To enjoy working as a team member and to be passionate about promoting the WFF product range and service proposition.
Flexible approach to work content and willingness to help with other areas of the business as and when the occasion arises.

This role is not eligible for sponsorship under the skilled worker route as it does not meet the minimum requirements set out under the UK Immigration Rules.

Company Benefits:

Competitive salary – accredited Living Wage employer
33 days holiday per year, including bank holidays (which are considered a normal working day)
Option to purchase up to 5 additional days holiday per year
Discretionary annual bonus scheme
Pension scheme - employer matched contributions up to 4%
Life assurance scheme worth at least 1x annual salary
Free turkey or voucher at Christmas
apetito perks scheme including salary sacrifice options and retail discounts

Our Values:

As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of.

We develop a range of products designed to enhance health and well-being for all our customers.

We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people.

We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040.

Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.
Learn more about apetito’s commitment to a more sustainable future.

We embrace inclusion, empowering individuals from diverse backgrounds.

Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.

Apply Now

Refine Your Search

customer service advisor jobs in rustington

Customer Service Advisor

Customer Service Assistant

Customer Service Advisor

Customer Service Advisor

Customer Services Advisor (Bank)

Customer Services Advisor

Customer Operations Associate

Customer Service & Administration Assistant

Customer Service Assistant

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Services Advisor

Customer Service/Support Representative - part time

Customer Service Representative

Customer Service Representative (Part time)

Seasonal Customer Service Assistant

Join Our Call Centre Team – Customer Service & Sales Opportunities

Client Service Associate

Retail Customer Service Assistant - Nights

I want to receive the latest job alerts for customer service advisor in rustington

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected