1st line support Work, Jobs in Gotham, Ntt (with Salaries)

Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
IT Support Technician
iZan Business Solutions —Newark-on-Trent
- £24,000 - £29,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- English
- Free parking
- Annual leave
Quick apply
4d
Junior Application Developer - (3-month fixed term contract)
Potter Clarkson —Nottingham
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
Quick apply
13d
Part Time/Term Time Playgroup Practitioner - Start Date 1st Sept
St Marys Playgroup —Leicester
- £12.71 an hour
- Part-time
- English
- Preschool
- Cleaning
- Free parking
Quick apply
11d
Domestic Abuse Referral and Assessment Worker
NIDAS —Rainworth
- £25,628 a year
- Part-time
- Experience working with children
- Bachelor's degree
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
3d
ICT Technician
Redhill Academy Trust —Arnold
- £21,904.27 - £26,141.85 a year
- School
- Annual leave
- Employee assistance programme
Operations Crew
Legends Global (Europe) —Derby
- Weekend availability
- Communication skills
Quick apply
15h
End User IT Support Manager
Brush Group —Loughborough
- Hybrid work
- Continuous improvement
- Organisational skills
- Training & development
- Employee assistance programme
- Life insurance
11d
IT Apprentice
Redhill Academy Trust —Nottingham
- £8.00 - £12.71 an hour
- School
- Annual leave
- Employee assistance programme
16h
Crematorium Technician
OurCoop —Burton-On-Trent
- £13.43 an hour
- Rotating shift
- Paid training
- Annual leave
3d
Part time Admin Assistant
St Joseph's Catholic Voluntary Academy —Matlock
- £10,115 - £10,436 a year
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
Customer Experience Consultant (Supply Chain Planning)
Maersk —Derby
- Full-time
- Microsoft Word
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
5d
Minibus Driver
Redhill Academy Trust —Radcliffe on Trent
- £12.71 an hour
- School
- Employee assistance programme
11d
Senior TechOps Generalist
Octopus Energy Group —Leicester
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply
Electrical Quality Control Engineer
Leicester City Council —Leicester
- £39,152 - £41,771 a year
- Full-time
- Maintenance
- Supervising experience
- Annual leave
- Employee discount
Platform Engineer
Microlise —Nottingham
- From £35,000 a year
- DevOps
- Continuous improvement
- Agile
- Free parking
- Employee assistance programme
10d
Cleaner in Charge
Greenwood Academies Trust —Mansfield
- Part-time
- Cleaning
- School
- Free parking
- Annual leave
13d
Head Chef
Legends Global (Europe) —Derby
- Hospitality
- Cooking
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
IT Service Support Analyst
Derby City Council —Derby
- £30,024 - £32,597 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
6d
Assistant Manager
The Air Ambulance Service —Loughborough
- £13.63 an hour
- Part-time
- Customer service
- Organisational skills
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
7d

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Desktop Support Engineer

Glo-networks Ltd
Derby

Quick apply

Job details

Permanent | Full-time
£25,000 - £35,000 a year

Benefits

Company pension
Work from home

Qualifications

Jira
TCP
SCCM
BMC Remedy
LAN
Technical support
IT support
DNS
Mac OS
ServiceNow
TCP/IP
Active Directory
VPN

Full job description

At Glo, we believe technology should make life easier — and our Technical Support Team are the people who make that happen. We’re looking for someone who’s friendly, curious, and technically capable; someone who enjoys solving problems, talking to people, and keeping systems running smoothly. If you take pride in doing things properly and delivering support with a smile (even on the busy days), you’ll fit right in.

What You’ll Do

Provide first-line and second-line technical support across Windows, macOS, networking, and common business applications.
Troubleshoot hardware, software, and connectivity issues — getting users back up and running quickly and confidently.
Log, manage, and resolve tickets through our service desk tools (e.g. ServiceNow, Jira, Remedy) with clear and accurate notes.
Set up and maintain user accounts, devices, and permissions, including Active Directory tasks and endpoint configuration.
Support the rollout of updates, deployments, and routine maintenance tasks alongside the wider technical team.
Escalate complex issues appropriately, ensuring smooth handover and great communication throughout.
Contribute to our internal knowledge base by documenting fixes, processes, and best practice.
Deliver excellent customer service — clear communication, patience, and a helpful attitude every time.

What You’ll Bring

Previous experience in an IT support or service desk role.
Strong troubleshooting ability across Windows and macOS environments.
A solid understanding of networking basics (LAN, VPN, DNS, TCP/IP).
Familiarity with Active Directory and common enterprise tools such as SCCM, ServiceNow, Jira, or Remedy.
Good problem-solving skills and a calm, logical approach under pressure.
A genuine desire to help people — clear communication, empathy, and patience are essential.
Willingness to learn, grow, and adapt as new technologies and processes evolve.

Why Work With Glo?

Glo is a people-first IT partner built on clarity, honesty, and high standards. We’re a friendly, tight-knit team with over 30 years’ collective experience — and we take real pride in supporting clients the right way. No jargon, no cutting corners, just dependable service and a supportive environment that helps you grow.

You’ll have the chance to learn from experienced colleagues, strengthen your technical skills, and be part of a business that genuinely values teamwork, trust, and quality service.

Job Types: Full-time, Permanent

Pay: £25,000.00-£35,000.00 per year

Benefits:

Company pension
Work from home

Experience:

MSP: 2 years (required)
1st Line Technical Support: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Remote

Quick apply

Refine Your Search

1st line support jobs in gotham, ntt

Desktop Support Engineer

IT Support Technician

Junior Application Developer - (3-month fixed term contract)

Part Time/Term Time Playgroup Practitioner - Start Date 1st Sept

Domestic Abuse Referral and Assessment Worker

ICT Technician

Operations Crew

End User IT Support Manager

IT Apprentice

Crematorium Technician

Part time Admin Assistant

Customer Experience Consultant (Supply Chain Planning)

Minibus Driver

Senior TechOps Generalist

Electrical Quality Control Engineer

Platform Engineer

Cleaner in Charge

Head Chef

IT Service Support Analyst

Assistant Manager

I want to receive the latest job alerts for 1st line support in gotham, ntt

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