Sales administrator Work, Jobs in Sway, Ham (with Salaries)

Sales Administrator & Customer Experience Executive
GoSkydive —Salisbury
- £16,000 - £17,000 a year
- Part-time
- Hospitality
- Sales
- Customer service
- Free parking
Quick apply
Sales Administrator
Manitou Group —Verwood
- £25,000 - £26,500 a year
- Google Suite
- IT
- Phone etiquette
- Annual leave
Survey Sales Co-Ordinator & Administrator
Trinity Rose Chartered Surveyors —Chandlers Ford
- £28,000 - £35,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
Quick apply
10d
Sales & Lettings Administrator
Belvoir Portsmouth —Southsea
- £25,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Sales Admin Team Leader
Dawson Forte —Chilworth, Nursling and Rownhams
- £30,000 - £35,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
1d
Sales Support Administrator
Slades Estate Agents —Christchurch
- £12.75 an hour
- Part-time
- Customer service
- In-person
Quick apply
5d
Sales & Purchasing Administrator
Hushon UK Ltd —Portsmouth
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
1d
Sales & Purchasing Administrator
Rivitswade Ltd —Gosport
- From £27,000 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
4d
Accounts Payable Administrator - French speaking
CooperVision —Fareham
- Full-time
- Oracle
- Administrative experience
- Accounting
- Work from home
5d

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sales administrator jobs near sway, ham

Sales Administrator & Customer Experience Executive

GoSkydive -
Salisbury

Quick apply

Job details

Part-time
£16,000 - £17,000 a year

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

Hospitality
Sales
Customer service
Sales administration
Complaint handling
Microsoft Office
Organisational skills
IT
Customer support
Communication skills

Full job description

Location: Near Salisbury / Office Based
Hours: Part Time – 20-23 hours per week (shift pattern across operational requirements includes weekends)
Salary: £16,000–£17,000 per annum (dependent on experience)
Reporting to: Sales & Marketing Director / Sales Manager

About the Role

We are seeking two enthusiastic and customer-focused Sales Administrator & Customer Experience Executives to join our growing team.

This is not a traditional administration role. While organisation and attention to detail are essential, this position plays an important part in the customer journey and overall business performance.

You will be responsible for supporting customers through their journey via telephone and email, assisting with bookings, answering queries, managing administrative tasks and ensuring every interaction delivers a positive customer experience.

The role requires someone who enjoys speaking with people, remains calm under pressure and takes ownership of solving customer problems rather than simply responding to them.

You will work as part of a team supporting customers from initial enquiry through to booking and beyond, helping ensure customers receive exceptional service throughout their experience.

Key Responsibilities

Customer Service & Communication

Handle inbound customer enquiries via telephone and email professionally and efficiently
Deliver an exceptional customer experience at every interaction
Assist customers with booking enquiries, amendments and general questions
Manage customer expectations and resolve issues effectively
Respond to customer queries within agreed service levels
Support customers throughout their journey from enquiry through to completion

Sales Administration

Process customer bookings and maintain accurate records within company systems
Update CRM and internal systems with customer information and activity
Ensure customer records and booking information remain accurate and up to date
Process payments and associated administration where required
Support the wider sales function with customer follow up activity

Customer Relationship Management

Take ownership of customer cases and see issues through to resolution
Proactively communicate with customers where necessary
Identify opportunities to improve customer experience and efficiency
Escalate customer issues appropriately where required

Team & Performance Responsibilities

Work collaboratively with the wider sales, marketing and operations teams
Contribute positively to team objectives and service standards
Maintain agreed customer service and productivity targets
Assist with process improvements and customer journey enhancements
Support operational requirements and shift flexibility where required

Skills & Experience RequiredEssential

Previous experience within a retail, customer service, sales administration or customer support environment is preffered
Strong telephone and written communication skills
Excellent organisational skills and attention to detail
Comfortable handling multiple tasks simultaneously
Good IT skills and confidence using CRM systems, email and Microsoft Office
Ability to work effectively within a team
Positive and professional attitude

Desirable

Experience within leisure, travel, hospitality, events or customer booking environments
Experience handling customer complaints and issue resolution
Previous experience using CRM or booking systems
Understanding of customer journey management

Personal Attributes

We are looking for someone who:

Is naturally friendly and approachable
Enjoys speaking with people and building rapport
Takes ownership and responsibility
Remains calm under pressure
Has strong attention to detail
Is proactive rather than reactive
Can think on their feet
Shows empathy and understanding
Demonstrates resilience in a busy environment
Has a positive and energetic approach

What Success Looks Like in This Role

Successful candidates will:

Deliver a consistently high standard of customer service
Maintain strong customer satisfaction levels
Ensure accurate booking and administration processes
Handle customer enquiries confidently and efficiently
Contribute positively to team performance
Support the business in delivering an outstanding customer experience

What We Offer

Competitive salary
Part-time flexible shift pattern
Friendly and supportive working environment
Opportunities for development and progression
Staff benefits and company events
The opportunity to work within an exciting and fast-paced business

Pay: £16,000.00-£17,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

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sales administrator jobs in sway, ham

Sales Administrator & Customer Experience Executive