Client services manager Work, Jobs in Derby, Dby (with Salaries)

Senior Client Services Manager
Gallagher Bassett —Meadows
- Remote
- Bachelor's degree
- Mentoring
1h
Project Coordinator
Avove —Derby
- £33,000 - £45,000 a year
- Full-time
- Construction experience
- Communication skills
- Employee assistance programme
Quick apply
6d
Senior Private Client Services Manager
Gallagher —Meadows
- Business development
- Bachelor's degree
- Training & development
Client Service Manager - Multinational Inbound Small Business
Gallagher —Meadows
- £61,500 - £102,500 a year
- Full-time
- Bachelor's degree
- Time management
6d
Customer Success Manager
nurtur.group —Derby
- £25,000 a year
- Weekend availability
- Hybrid work
- Free parking
- Sick pay
1d
Senior Business Development Manager - Events
Off Limits Ltd —Langley Mill
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Microsoft Office
- Business development
Quick apply
Hard Services Account Manager– Leicester
Apleona —Derby
- £48,000 - £51,000 a year
- Full-time
- Communication skills
- Negotiation
- Employee discount
OHL Project Administrator
SOCOTEC UK & Ireland —Derby
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee assistance programme
Quick apply
3d
Key Account Manager
Assystem —Derby
- CRM software
- Engineering
- Business development
- Annual leave
- Referral programme
Senior Account Manager - Derby
Everything Tech Group —Derby
- £45,000 - £55,000 a year
- Full-time
- CRM software
- Business development
- Communication skills
- Annual leave
Quick apply
1d
Sales Manager DG8
Icomera AB —Derby
- Full-time
- Hybrid work
- CRM software
- Business development
- Communication skills
- Annual leave
- Employee assistance programme
13d
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Business development
Quick apply
9d
Program Manager (F/M)
Dedienne Aerospace —Derby
- Engineering
- Business
Receptionist
Avery Healthcare —Derby
- £12.72 an hour
- Communication skills
Quick apply
Commercial Support Coordinator
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
Administrator
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Databases
- Administrative experience
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Business Development Manager
Miller Knight —Mansfield
- £45,000 - £60,000 a year
- Full-time
- Sales
- Business development
- In-person
- Free parking
Quick apply
Licensed Customer Service Representative
Gallagher —Meadows
- Full-time
- Remote
- Spanish
- Computer literacy
- Quality control
- Flexible schedule
Client Relationship Manager
Fix Auto UK —Leicester
- Full-time
- Hybrid work
- Salesforce
- Travel
- Financial services
- Employee discount
Quick apply
1d
Field Sales Representative
Solomon Direct —Derby
- £400 - £1,200 a week
- Full-time
- Sales
- Business development
- Team management
- Free parking
Quick apply

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client services manager jobs near derby, dby

Senior Client Services Manager

Gallagher Bassett -
Meadows

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Job details

1 hour ago

Qualifications

Pricing
Resource allocation planning
Stakeholder collaboration
Client engagement
Mentoring junior staff
Bachelor's degree
Risk management
Mentoring
Relationship management

Full job description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Manages a portfolio of clients across multiple industries, serving as a trusted advisor and primary point of contact while proactively aligning resources, developing strategic service plans, identifying risks, and driving client retention. Demonstrates strong expertise in data analysis, client presentations, program pricing, and profitability, while leading meetings, overseeing client initiatives, mentoring team members, and serving as a critical link between clients, leadership, and claims operations.

How you'll make an impact

May manage up to 25 dedicated clients, depending on complexity and/or client requirements.
Book of business may cover multiple industries, but with focus in select industry (or industries).
Serves as single point of contact for clients; highly responsive to requests and often identifies issues/challenges before client.
Works with minimal supervision, and knows when to engage supervisor and/or peers throughout the company.
Aligns self and external resources around client’s goals by understanding of what client is trying to accomplish in their programs and how we can contribute to these goals.
Develops service plans to capture goals and ensure progress.
Structures and uses data to tell a compelling story.
Presents data confidently and anticipates questions from supervisor and clients.
Significant knowledge of product and service capabilities.
With some assistance can implement and oversee client specific initiatives, i.e. closure projects, cost reduction projects, performance guarantee compliance.
Perceived as critical link between client, management and claims operations.
Proactively works with supervisor to plan for and ensure maximum retention rate.
Limits downside surprises by identifying and rectifying issues early.
Leads group meetings across audiences (e.g., claim reviews, stewardship meetings, and partnership meetings) with modest support.
Sets and communicates roles for all internal participants prior to critical meetings.
Ensures appropriate pre-brief and de-brief communication to drive successful client interactions.
Can scope out work-related projects, including time and resources needed to complete.
May assist in orienting and mentoring lower level employees.
Has complete understanding of program pricing.
Understands the basics of program profitability to the company.
Able to make appropriate trade-offs between pricing levers to reach best outcome (e.g. multi-year deals, LOP, etc.).

About You

Required:

Bachelor's degree and 5 years related experience.
Insurance license required.
Often travels for client needs (e.g., claim reviews, stewardship discussions).

Work Traits:

Able to create success stories and capture learning’s within own book of business and that of team members.
Able to provide synthesized summaries to senior leadership within AM team.
Focuses on what matters most, where there is risk and where senior management intervention may be required. Always gets his/her point across in interactions.
Frequently able to lead group meetings and/or provide value-added input where not the primary presenter.
Is accessible by team members when they encounter roadblocks with their work.
Able to provide value-added suggestions and approaches to make the team more successful.
With supervisors, understands what matters most and where/when to escalate issues.
Consistently delivers direct, honest feedback to team members regarding performance against the AM skill continuum.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Apply Now

Refine Your Search

client services manager jobs in derby, dby

Senior Client Services Manager

Project Coordinator

Senior Private Client Services Manager

Client Service Manager - Multinational Inbound Small Business

Customer Success Manager

Senior Business Development Manager - Events

Hard Services Account Manager– Leicester

OHL Project Administrator

Key Account Manager

Senior Account Manager - Derby

Sales Manager DG8

Account Manager - Derby

Program Manager (F/M)

Receptionist

Commercial Support Coordinator

Administrator

Business Development Manager

Licensed Customer Service Representative

Client Relationship Manager

Field Sales Representative

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