Customer support coordinator Work, Jobs in Shipley, Wyk (with Salaries)

Customer Support Coordinator
Urban Grow UK Ltd —Ripon
- £28,000 a year
- Part-time
- Hybrid work
- Data entry
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
7d
Helpdesk & Operations Coordinator
One Space Facilities Management —Leeds
- £27,000 - £30,000 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
Quick apply
Patient Care & Sales Coordinator
Optimed Healthcare Solutions —Halifax
- £13.85 - £16.00 an hour
- Part-time
- Sales
- Customer service
- GP surgery experience
Quick apply
4d
Digital Project Coordinator
Novuna —Leeds
- Hybrid work
Recruitment Coordinator
NHS Blood and Transplant —Barnsley
- £28,392 - £31,157 a year
- Full-time
- Hybrid work
- Word processing
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
6d
Workspace Sales Coordinator
Wizu Workspace —Leeds
- £28,000 a year
- Full-time
- Customer service
- Travel
- Time management
- Employee discount
- Referral programme
Quick apply
11d
Indoor Furniture Sales Co-ordinator and Home Accessories Merchandiser
Shackletons Home & Garden —Clitheroe
- Part-time
- Sales
- Customer service
- Merchandising
- Free parking
- Employee discount
Quick apply
HR & Payroll Coordinator (FTC)
Sika —Leeds
- Full-time
- Hybrid work
- Analysis skills
- Human resources
- Annual leave
- Employee discount
Level 3 Apprentice – CEA & Volunteer Coordinator
Oldham Council —Oldham
- £19,116 - £23,340 a year
- Customer service
- Computer literacy
- Databases
- Annual leave
- Employee discount
6d
Customer Account Coordinator
NewCold —Wakefield
- From £30,000 a year
- Monday to Friday
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
Warehouse & Customer Support Coordinator (Part time) - Seville Spain
Apollo Aerospace components —Bierley
- Part-time
- English
- Microsoft Office
- Organisational skills
Quick apply
Retail Bathroom Customer Services Coordinator
JT Ellis &Co Ltd —Huddersfield
- £24,000 - £25,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
1d
Lead Dental Receptionist/Patient Care Co-ordinator
Vitruvian Dental Studio —Leeds
- £30,000 a year
- Part-time
- Management
- Organisational skills
- In-person
- Free parking
Quick apply
14h
Customer Care Co-ordinator
BarrattDevelopments —Leeds
- Typing
- Construction experience
- Communication skills
8d
Patient Coordinator/Receptionist Wakefield WF1
Smart Dental Care —Wakefield
- Full-time
- Sales
- Microsoft Office
- Organisational skills
- Employee discount
Quick apply
12d

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Customer Support Coordinator

Urban Grow UK Ltd
Ripon

Quick apply

Job details

Permanent | Part-time
£28,000 a year
7 days ago

Benefits

Free parking
Casual dress
Store discount
Employee mentoring programme
Annual leave
Company pension
Work from home
Employee discount
On-site parking

Qualifications

Live chat
Sales support
Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Delivery scheduling
Stakeholder liaison
Microsoft Office Suite
Complaint handling
Xero
Retail stocktaking
Data entry
Management reporting
Customer interaction
Outbound calling
Retail experience
Picking & packing
Stocktaking
Communication skills
Supply chain customer service

Full job description

Job Summary

We are seeking an energetic and detail-oriented Customer Support Coordinator to join our dynamic team. In this role, you will serve as a vital link between our clients and internal teams, ensuring seamless communication and exceptional service delivery.

Based at our showroom within the Newby Hall estate, Ripon, you will be supporting the Senior Team in the delivery of our award-winning retail business, delivering incredible customer service, which our business is renowned for and excellent support to our senior team as we are a growing business with big ambitions.excellence.

Your proactive approach will help resolve customer inquiries efficiently, support sales processes, and contribute to the overall satisfaction of our valued clients.

Responsibilities

Customer support

Answer in-bound phone calls and web chat enquiries;

Forward in bound sales calls to CD.
Record all customer exchanges on associated order feeds.

Scheduling of customer deliveries;

Distribute tracking details wherever relevant
Management of imminent deliveries and orders
Email/ call customers to arrange deliveries and log accordingly

Customer services email management

Manage inbox correspondence efficiently, keeping communications up to date and free from backlog
Flag issues with CD as required

Customer experience and feedback management

Record and effect resolution when order issues and complaints arise
Escalate issues to CD where necessary

Small stock management

Process daily orders of held stock, pick and pack stock for fulfilment and dispatch through logistics dashboard

Ensure accurate records of held stock are maintained, inform CD of stock replenish as required and complete monthly stock-takes

Other tasks

Produce monthly reports to monitor KPIs as required

Provide annual leave cover as required

Provide clerical support to the senior team as needed

Experience

Essential

Proven experience in a customer support or client service role within the retail industry or similar sector.
Strong communication skills with the ability to convey information clearly and professionally across diverse audiences.
Proficiency in using Microsoft Office.
Ability to handle multiple priorities simultaneously while maintaining a positive attitude and attention to detail.
Previous experience working in a fast-paced environment that demands adaptability and proactive problem-solving skills.
Excellent clerical skills, including attention to detail in data entry tasks
Full UK driving license.

Desirable

Experience using Xero/ Hubdoc or similar platforms
Experience using e-commerce platform Shopify

We offer

Free on-site parking
Significant staff discount
Generous annual leave allowance
Access to Newby Hall Gardens and events
Pension
Annual pay review
Training as required for personal development

Terms of employment

Monday to Friday working schedule
Post-holders are subject to a 6-month probation period
Occasional weekend work may be required to attend trade fairs
Opportunity for hybrid working 2 days per week post probation period

Pay: £28,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Employee mentoring programme
Free parking
On-site parking
Store discount
Work from home

Experience:

customer support: 1 year (required)

Licence/Certification:

UK driving license (required)

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in shipley, wyk

Customer Support Coordinator

Helpdesk & Operations Coordinator

Patient Care & Sales Coordinator

Digital Project Coordinator

Recruitment Coordinator

Workspace Sales Coordinator

Indoor Furniture Sales Co-ordinator and Home Accessories Merchandiser

HR & Payroll Coordinator (FTC)

Level 3 Apprentice – CEA & Volunteer Coordinator

Customer Account Coordinator

Warehouse & Customer Support Coordinator (Part time) - Seville Spain

Retail Bathroom Customer Services Coordinator

Lead Dental Receptionist/Patient Care Co-ordinator

Customer Care Co-ordinator

Patient Coordinator/Receptionist Wakefield WF1

I want to receive the latest job alerts for customer support coordinator in shipley, wyk

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