Technical support Work, Jobs in Aintree, Msy (with Salaries)

Technical Support Engineer
Scorpion Automotive —Chorley
- From £26,300 a year
- Full-time
- Mentoring
- Computer networking
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
10h
Help-Desk support analyst (1st line)
Roman Catholic Archdiocese of Liverpool —Liverpool
- £27,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Technical Support Engineer
Telana —Preston
- Travel
- SharePoint
- Communication skills
- Employee assistance programme
14d
ICT Technician
The Heath Family Trust —Whiston
- £28,142 - £31,022 a year
- Full-time
- Travel
- In-person
- School
Quick apply
9d
Junior IT Technician
The Heath Family Trust —Whiston
- £26,403 - £26,824 a year
- Full-time
- Travel
- In-person
- School
Quick apply
9d
Customer Service Representative
MSite —Liverpool
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Systems Support Analyst
Matalan —Liverpool
- Weekend availability
- Organisational skills
- Warehouse experience
- Employee discount
Quick apply
IT Support Engineer
Eurolaser technologies —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Junior Support Specialist
Booking Experts —Chester
- Hybrid work
- Hospitality
- Customer service
- Hotel
- Annual leave
Customer Support Technician (1st Line Support)
Angel Solutions —Liverpool
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- English
- No degree
- Communication skills
- Annual leave
Quick apply
4d
Internal IT Technician
Datel —Warrington
- Communication skills
ICT Support Engineer
East Lancashire Hospitals NHS Trust —Blackpool
- £32,073 - £39,043 a year
- Full-time
10d
IT Systems Support Officer
Progress Housing Group Ltd —Leyland
- £37,364 - £38,684 a year
- Customer service
- SQL
- Communication skills
- Employee assistance programme
- Sick pay
14d
IT Service Engineer
Blackpool Tourism Limited —Blackpool
- £28,000 - £32,000 a year
- Full-time
- Maintenance
- Continuous improvement
- Travel
Quick apply
3d
IT Support Officer - Medical School
University of Greater Manchester —Bolton
- £29,588 - £34,610 a year
- Full-time
- School
2d
1st Line Support IT Engineer
Evolve BG Ltd —Wigan
- Up to £26,298 a year
- Monday to Friday
Quick apply
9d
Technical Illustrator (GB), Support II
Zebra Technologies —Preston
- Full-time
- Analysis skills
- Data entry
- Organisational skills
- Annual leave
- Employee assistance programme
IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee discount
IT Support Analyst
Birchall Blackburn Law —Preston
- Full-time
- Management
- Travel
- Conflict management
14d
IT Support Engineer
GWA Group —Warrington
- Full-time
- Continuous improvement
- Computer networking
- SharePoint

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Technical Support Engineer

Scorpion Automotive
Chorley

Quick apply

Job details

Full-time
From £26,300 a year
10 hours ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
On-site parking

Qualifications

Technical troubleshooting
Stakeholder collaboration
Internet of things
Stakeholder liaison
Mentoring junior staff
CCTV
Ticket management
Internal department liaison
Computer hardware
Staff training
Ticket management systems
Mentoring
Technical support incident logging
Computer networking
Technical writing
Customer support
Multidisciplinary collaboration
Application support
Fault diagnosis and repair
Communication skills
Debugging

Full job description

About the role

AutoM8 is our new platform, and we’re launching it now. This is the first dedicated support hire for it, a standalone Tier 2 role sitting inside the development team, so you learn the platform at its deepest level and stay close to the people building it.

You’ll be the go-to person for resolving customer and internal issues as AutoM8 scales, bridging three groups: the developers building the platform, internal IT and tooling, and our customer-facing support (SDO) team. You’ll start hands-on, setting up vehicle cameras and tracking devices and working through real issues, so you build a genuine, end-to-end understanding of how everything fits together.

What you’ll do

Provide Tier 2 technical support for AutoM8, diagnosing and resolving customer-reported and internal issues across hardware and software.
Set up and configure cameras and connected devices to understand the full deployment lifecycle first- hand.
Triage incoming issues, resolve what you can directly, and escalate genuine platform bugs to the development team with clear, well-documented reproduction steps.
Work alongside Sales to understand customer context and ensure issues are handled smoothly as accounts come on board.
Liaise with internal IT on how AutoM8 should integrate with our internal tools and systems.
Document issues, resolutions, and how-to guidance to build up a knowledge base.
As we scale, help train new support team members.

What we’re looking for (essential)

Proven experience in a technical support role (Tier 2 / second-line or equivalent), ideally in a software or technology environment.
Strong troubleshooting skills across both software and hardware, comfortable getting hands-on with physical devices as well as diagnosing application issues.
Confidence setting up and configuring connected hardware such as cameras, sensors, or IoT/networked devices.
Clear written and verbal communication, with the ability to translate technical detail for non-technical audiences and write reproducible bug reports for developers.
A self-starter who’s comfortable working standalone and defining their own processes in a fast-moving, early-launch environment.
Strong collaboration skills and the ability to work across development, IT, sales, and support teams.

Desirable

Experience supporting a platform or product through its early launch or scale-up phase.
Familiarity with camera systems, CCTV/surveillance hardware, networking, or IoT deployments.
Exposure to internal tooling, integrations, or ticketing/support systems.
Interest in mentoring and training others.

Pay: From £26,300.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in aintree, msy

Technical Support Engineer

Help-Desk support analyst (1st line)

Technical Support Engineer

ICT Technician

Junior IT Technician

Customer Service Representative

Systems Support Analyst

IT Support Engineer

Junior Support Specialist

Customer Support Technician (1st Line Support)

Internal IT Technician

ICT Support Engineer

IT Systems Support Officer

IT Service Engineer

IT Support Officer - Medical School

1st Line Support IT Engineer

Technical Illustrator (GB), Support II

IT Support Engineer (1st Line)

IT Support Analyst

IT Support Engineer

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