Distributor Work, Jobs in Milton Keynes, Bkm (with Salaries)

Customer Care Guide
Trek Bicycle Corporation Ltd —Milton Keynes
- Part-time
- Hybrid work
- Customer service
- Maintenance
- English
- Annual leave
- Employee assistance programme
Quick apply
Sales Support (m/f/d)
Fastenal Europe —Milton Keynes
- £27,000 a year
- Full-time
- Customer service
- IT
- Free parking
Quick apply
Lead Auditor
Kiwa —Milton Keynes
- £43,000 a year
- Full-time
- Salesforce
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Trainee Avionics Technician
Setnix ltd —Leighton Buzzard
- £26,500 - £29,000 a year
- Overtime
- Microsoft Word
- Computer literacy
- Maintenance
- Free parking
- Annual leave
Quick apply
Drayman / Collection Driver
MicroStar Logistics —Loughton
- £32,250 - £36,400 a year
- Weekend availability
- Customer service
- Driving
- Communication skills
- Annual leave
Quick apply
Van Driver and Administrator
Cleveland Cable Company —Northampton
- Full-time
- Computer literacy
- Data entry
- Organisational skills
Quick apply
11h
Multi Drop Van Driver - Wellingborough
Alliance Healthcare —Wellingborough
- £35,642.88 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Credit Controller
Routeco —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- Data analysis skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
9d
Warehouse Operative - AYLESBURY/LONG CRENDON
SPD UK —Aylesbury
- £27,300 a year
- Full-time
- In-person
Quick apply
10d
Warehouse Operative
DMS Flooring Supplies —Northampton
- Up to £27,500 a year
- Full-time
- Microsoft Word
- Forklift
- Driving
- Free parking
- Employee discount
Quick apply
Retail Marketing & Customer Care Coordinator
Trek Bicycle Corporation Ltd —Milton Keynes
- Part-time
- Hybrid work
- CRM software
- Customer service
- ERP systems
- Annual leave
- Employee assistance programme
Quick apply
Warehouse Operative
Fortus UK —Letchworth
- £12.75 an hour
- Full-time
- Customer service
- Forklift
- Driving
- Free parking
- Annual leave
Quick apply
Operations Executive - Pre-Orders
Chalkys.com —Banbury
- From £13 an hour
- Full-time
- Computer literacy
- No experience needed
- Analysis skills
Quick apply
2d
7.5 tonne Driver pallet drop-Dry & Reefer van (Offering work-life balance)
Unisnacks Europe Ltd. —Biggleswade
- £33,800 a year
- Overtime
- Driving
- In-person
- Communication skills
- Sick pay
Quick apply
13d
Warehouse Operative (Monday to Friday)
CCF —Northampton
- Full-time
- Customer service
OEM Solutions Consultant - Implementation
Routeco —Milton Keynes
- Full-time
- Sales
- Annual leave
- Employee discount
Quick apply
UPS Customer Engineer - Slough
Vertiv —Bedford
- Weekend availability
- Microsoft Outlook
- Customer service
- Computer literacy
Warehouse Operative
Holdsworth Foods —Bedford
- £31,000 - £32,000 a year
- Full-time
- Forklift
- Employee assistance programme
- Employee discount
Quick apply
7d
Global Digital Content & Social Media Executive
The Harkness Rose Company —Biggleswade
- £28,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Marketing
- Social media management
- Travel
- Employee discount
Quick apply
10d
Internal Sales
Fortus UK —Letchworth
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Annual leave
Quick apply
6d

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Customer Care Guide

Trek Bicycle Corporation Ltd -
Milton Keynes

Quick apply

Job details

Part-time

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Employee assistance programme
Employee discount
Paid volunteer time
Car scheme

Qualifications

Customer service
Maintenance
English
Microsoft Office
Cycling
IT
Czech
Communication skills
Time management

Full job description

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes.

When you’re on our team, you’re supported, encouraged to learn and grow, and given plenty of opportunities to do so. We invest in each other’s success and grow together as a team. We’re proud to offer flexible working opportunities, enhanced family-friendly policies, and a commitment to equity—because fairness and inclusion matter to us.

Together, we’ll achieve great things. Ready to start your journey with us?

Job Description

The Role:

Position: Customer Care Guide

Department: Customer Care

Type: Full time, Permanent

Location: Milton Keynes, UK (hybrid working approach)

Reports to: UK+ Customer Care Manager

Travel: Occasional within UK and Europe

Do you love building strong relationships and delivering exceptional customer experiences? Are you passionate about cycling, or excited to learn more about the cycling industry? If so, we'd love to hear from you.

We're looking for a Customer Care Guide to support our retailers across Czech Republic and Slovakia, as well as a growing network of distributor partners. In this role, you'll be at the heart of the retailer experience - providing expert support, managing orders, resolving queries, and helping our partners succeed at every stage of their journey with Trek.

Working closely with different stakeholders, you'll play a key role in delivering the incredible hospitality Trek is known for. You'll work alongside a collaborative, high-performing Customer Care team that consistently delivers outstanding service, reflected in an industry-leading Net Promotor Score (NPS) of 97. We're passionate about creating positive, memorable experiences for our retailers and customers, and we're looking for someone who shares that commitment to excellence.

This role operates Monday to Friday, 8:00am – 4:30pm.

Key Responsibilities:

Manage retailer accounts within your market, supporting order placement and maintenance while ensuring products are delivered accurately and on time.
Partner closely with your Territory Manager to support sales performance and drive growth, contributing to monthly and annual business targets.
Manage warranty claims within your market, working proactively to provide timely, effective resolutions (within 48 hours).
Take ownership of customer queries from start to finish, ensuring every issue is handled efficiently, professionally, and with a customer-first approach.
Collaborate with departments across the business to ensure the smooth and timely delivery of products and services.
Accurately capture and maintain records of customer interactions, enquiries, and resolutions.
Follow up on customer interactions to ensure positive outcomes and high-quality service.

About You:

Fluency in English and Czech/Slovak, with excellent verbal and written communication skills.
A professional, approachable telephone manner.
Good IT skills, with confidence using Microsoft Office and web‑based systems.
Strong relationship-building skills.
Well organised, with good time management skills and the ability to manage priorities independently.
Flexible and adaptable when responding to different customer needs.
Experience working in a customer care or customer service environment.
Interest in bicycle products or the cycling industry, or a willingness to learn.
Experience dealing with technical or maintenance‑related queries within the cycling industry is advantageous but not essential.
A Cytech qualification or equivalent is desirable.

If you don’t meet all the criteria but believe you have great value to add then let us know in a cover letter why your skillset is right for the role!

Benefits here at Trek:

25 days annual leave per year, plus bank holidays
Discounted employee purchase scheme on bikes, parts and accessories
24/7 employee assistance program and counselling services
24/7 virtual GP services
Healthcare cashback scheme
Gym membership discounts and discounts on other health and wellbeing brands
Annual paid time off for charity work
Death in service benefit
Cycle to work scheme
Salary Sacrifice EV vehicle scheme

If you have any particular requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.

Please note that this position is also being advertised as a contractor opportunity in CZ/SK.

Quick apply

Refine Your Search

distributor jobs in milton keynes, bkm

Customer Care Guide

Sales Support (m/f/d)

Lead Auditor

Trainee Avionics Technician

Drayman / Collection Driver

Van Driver and Administrator

Multi Drop Van Driver - Wellingborough

Credit Controller

Warehouse Operative - AYLESBURY/LONG CRENDON

Warehouse Operative

Retail Marketing & Customer Care Coordinator

Warehouse Operative

Operations Executive - Pre-Orders

7.5 tonne Driver pallet drop-Dry & Reefer van (Offering work-life balance)

Warehouse Operative (Monday to Friday)

OEM Solutions Consultant - Implementation

UPS Customer Engineer - Slough

Warehouse Operative

Global Digital Content & Social Media Executive

Internal Sales

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