Customer service supervisor Work, Jobs in Bootle, Msy (with Salaries)

Customer Service Team Leader
Chemist4U —Skelmersdale
- Weekend availability
- Customer service
- Analysis skills
- Leadership
- Annual leave
- Employee discount
Operations Leader
Department for Work and Pensions —Lytham St. Annes
- £38,772 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Starbucks Shift Supervisor
EG Group —Bootle
- £13.55 an hour
- 8 hour shift
- Hospitality
- Supervising experience
- Organisational skills
- Employee assistance programme
- Employee discount
11d
Business Development Team Leader
PHS Group —Skelmersdale
- £35,000 a year
- Full-time
- Sales
- Microsoft Office
- Business development
- Free parking
- Employee discount
Assistant Store Manager
Lovisa —Liverpool
- £26,728 a year
- Supervising experience
- Leadership
- Employee discount
- Referral programme
Quick apply
Customer Service Team Leader
William Hill —Bolton
- £27,941.96 a year
- Temporary
- Customer service
- Supervising experience
- Employee discount
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
3d
Business Development Team Leader
PHSGroup —Skelmersdale
- £35,000 a year
- No weekends
- Sales
- Microsoft Office
- Business development
- Free parking
- Employee discount
Customer Services Supervisor
Encirc —Elton
- £40,000 - £43,000 a year
- Microsoft Word
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
4d
Branch Supervisor
Millercare Ltd —Blackpool
- From £26,000 a year
- Full-time
- Microsoft Outlook
- Management
- Up to 50% travel
- Free parking
- Employee discount
Quick apply
Barista/Supervisor
DAPA Bistro —Liverpool
- £12.71 - £13.50 an hour
- Full-time
- Hospitality
- Management
- Culinary experience
- Employee discount
Quick apply
7d
Contact Centre Team Leader
Alliance Healthcare —Leigh
- Full-time
- IT
- Leadership
- Communication skills
Assistant Store Manager
Mountain Warehouse —Chester
- Full-time
- Customer service
- Merchandising
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
Team Leader
EG On The Move Ltd —Liverpool
- £13.40 an hour
- Part-time
- Employee discount
Quick apply
7d
Supervisor of the Home & Lifestyle department
Carr Farm Garden Centre —Wirral
- £13.80 an hour
- Temporary
- Sales
- Supervising experience
- Team management
- Store discount
- Employee discount
Quick apply
9d
Coffee Shop Supervisor
Cosy Coffee House —Mold
- Up to £13.80 an hour
- Full-time
- Hospitality
- Customer service
- Supervising experience
Quick apply
Sales/Supervisor
Automotive Repair Systems —Liverpool
- £30,000 a year
- Weekend availability
- Sales
- Customer service
- Team management
Delivery Station Supervisor
JD.COM INTERNATIONAL UK LTD —Liverpool
- Weekend availability
- Bachelor's degree
- Team management
- Leadership
Quick apply
10d
Shift Manager
Wendy's Liverpool —Liverpool
- £13.85 an hour
- Part-time
- Hospitality
- Customer service
- Supervising experience
Quick apply
10d
Retail Supervisor
Bedeck Ltd —Cheshire Oaks
- Part-time
- Sales
- Customer service
- Merchandising
- Annual leave
- Employee discount
Quick apply
11d

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Customer Service Team Leader

Chemist4U -
Skelmersdale

Apply Now

Job details

Permanent

Benefits

Free flu jabs
Annual leave
Company pension
Discounted gym membership
Employee discount
Sick pay

Qualifications

Customer service
Analysis skills
Leadership
Communication skills

Full job description

About Chemist4U

Chemist4U is one of the UKs largest online pharmacies, making medicines, expert advice, and everyday health essentials easier to access than ever. With a fast-growing, innovative team, we deliver trusted pharmacy care straight to our customers doors.

Join us and be part of a company thats transforming healthcare and making a real difference every day.

Our purpose
Making medication and care faster, simpler and safer so people stay well for longer.

The mission

Empower everyone to take control of their health by providing world class technology and pharmacy services.

Our values: Collaboration • Integrity • Positivity • Growth • Customer centricity

We simplify processes and medication management by leveraging cutting-edge technology and empowering our team. Whether through seamless online services or expert support, we ensure reliable and hassle-free healthcare so our customers can focus on their well-being.

About the role

Job type: Permanent
Working Pattern & Hours: MondayFriday between 1:00pm9:30pm, with availability to work one Saturday every four weeks.
Location: Skelmersdale, WN8

As a Customer Service Team Leader at Chemist4U, you will be responsible for leading, inspiring and motivating a team of customer service advisors to achieve outstanding customer outcomes. Your role will be focused on the services we provide to our customers and patients, demonstrating a proactive approach to achieving objectives and motivating your team to excel. The well-being and duty of care for our employees is of upmost importance therefore you will be integral in ensuring a supportive and positive working environment.

Key Responsibilities

In this role, the Customer Service Team Leader will play a vital part in elevating our customer experience. Your main responsibilities will include:

Leading a team of advisors to provide exceptional customer service and post-sales support in line with company values
Empower team members to develop their own decision-making and have a clearly defined pathway for escalations
Maintain accurate and up to date employee records, documenting performance plans and coaching, in line with the company requirements
Have candid conversations and provide constructive feedback, focusing on individual strengths and areas for development, creating a safe space for 360 feedback
Be visible and approachable and make time for informal conversations with team members
Be a champion for personal and professional development within your team, providing opportunities for growth and learning
Conduct regular, structured one-on-one meetings with each team member, discussing wellbeing, performance, progress, and development goals. Ensuring everyone has SMART objectives to work towards
Make informed decisions to manage patient, customer, business, and colleague outcomes
Collaborate with the quality assurance analyst to address concerns and improve service
Foster a culture of continuous learning, encourage your team to embrace new ideas and approaches
Actively seek fresh ideas from both within the organisation and external sources
Develop strong effective working relationships with internal stakeholders using feedback mechanisms to improve customer satisfaction
Work closely as part of the Customer Service leadership team to deliver change to your team effectively
Maintain up-to-date knowledge of products, services and company relevant regulations
Keep detailed and accurate records of customer interactions and transactions
Follow company procedures and all relevant regulatory guidelines.

About You

You are an experienced customer service professional who is passionate about delivering exceptional patient and customer experiences. You thrive in a fast-paced environment and are confident supporting a team that deals with sensitive, health-related queries. With a natural ability to lead, coach, and motivate others, you bring out the best in your team and ensure that every interaction reflects Chemist4Us commitment to safe, trusted, and accessible healthcare.

Qualifications & Experience

The ideal candidate will have experience leading a team with a solid track record of working within frameworks and regulations to achieve positive outcomes. The successful Customer Service Team Leader will possess the following skills and experience:

Effective communication strong inter-personal skills with the ability to adapt communication style to multiple audiences, including within one-to-one discussions and companywide meetings
Pro-active identify issues or concerns, act and have a continuous improvement mindset
Motivational ability to inspire colleagues to do better, recognising and motivating individuals for high engagement
Organised ability to organise your tasks to deliver the day-to-day requirements and can adapt to changes, balancing multiple workloads where required
Analytical ability to understand the company processes, procedures and solve problems effectively
Decision making using judgement to make informed decisions ensuring safeguarding methods are followed
Delegation ability to empower your team to deliver tasks effectively and timely
Empathetic ability to empathise with patients/customers and colleagues in their times of need.

Company benefits

Working with an NHS-focused organisation means doing work that truly matters, every day, youll help make a real, positive impact on the lives of patients across the UK and Ireland. And thats just the start. We also offer:

Discounted gym membership
Pension scheme
Funded training
Enhanced Maternity & Paternity
30 days annual leave, including Christmas Day, Boxing Day, and New Years Day, with all other bank holidays flexible to take at your convenience
Health & Wellbeing benefits
Staff discount
Sick Pay Scheme
Blue light card membership is available
Free seasonal flu vaccination
Regular social events.

Wed love to hear from you, so please apply as soon as possible. The role is open until 6th July 2026, but may close earlier if we receive a high number of applications.

We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, such as support with your application, interview arrangements, or assessment, please let us know, and we will be happy to help. You can email [email protected]

At Chemist4U (Innox Trading Ltd), we take your privacy seriously. Any personal data you provide during the application process will be used solely for assessing your suitability for the role, communicating with you, and completing necessary recruitment checks. We only share your information with internal hiring teams and trusted third-party partners involved in the recruitment process. Your data will be retained for up to 12 months, unless you ask us to delete it sooner or provide consent for us to keep it on file longer.
For more information about how we handle candidate data or to exercise your rights, please contact [email protected]

Apply Now

Refine Your Search

customer service supervisor jobs in bootle, msy

Customer Service Team Leader

Operations Leader

Starbucks Shift Supervisor

Business Development Team Leader

Assistant Store Manager

Customer Service Team Leader

Aftersales Team Leader

Business Development Team Leader

Customer Services Supervisor

Branch Supervisor

Barista/Supervisor

Contact Centre Team Leader

Assistant Store Manager

Team Leader

Supervisor of the Home & Lifestyle department

Coffee Shop Supervisor

Sales/Supervisor

Delivery Station Supervisor

Shift Manager

Retail Supervisor

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