Client services manager Work, Jobs in Willen, Bkm (with Salaries)

Administrator
Arnold Clark —Milton Keynes
- £28,000 a year
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
14d
Head of Client Services
Vets for Pets —Northampton
- Up to £45,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- Leadership
- Employee discount
22h
Sales Resources Coordinator
Arnold Clark —Milton Keynes
- From £0.01 a year
- Monday to Friday
- Microsoft Word
- Computer literacy
- Annual leave
- Employee discount
Quick apply
11d
Customer Success Account Manager
Return on Investment Ltd —Milton Keynes
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
Client Services Coordinator - Temporary
Ingram Content Group —Bradwell
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Free parking
- Sick pay
Quick apply
Office Manager
Wireless Logic mdex GmbH —Milton Keynes
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Client Onboarding Executive
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Business development
- Financial services
- Communication skills
8d
Key Account & Client Relations Manager
Airbox Fulfilment —Leighton Buzzard
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Mentoring
Quick apply
4d
Senior Account Manager
Eckoh —Hemel Hempstead
- From £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
Private Client Manager
Value Retail —Bicester
- Full-time
- Organisational skills
- Communication skills
Project Coordinator
Celestra Ltd —Milton Keynes
- Up to £28,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Employee assistance programme
Senior Account Manager
Air IT —Milton Keynes
- Full-time
- Hybrid work
- Azure
- Communication skills
- Employee assistance programme
- Employee discount
Project Manager Services Coordinator
Vertiv —Bedford
- Microsoft Excel
- Maintenance
- Project management
Project Manager
Celestra Ltd —Milton Keynes
- Full-time
- Hospitality
- Microsoft Office
- Project management
- Employee assistance programme
Strategic Relationship Manager
FCDO Services —Westminster
- £58,209 - £66,877 a year
- Full-time
- Business development
- Presentation skills
- No degree
13d
Client Service Assistant Manager
TC-Group —Milton Keynes
- Full-time
- Hybrid work
- Accounting
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Client Planning Advisor
BSI —Milton Keynes
- Up to £26,775 a year
- Full-time
- Hybrid work
- CRM software
- In-person
- Annual leave
- Bereavement leave
14d
Customer Service Representative (Account Manager)
The Pollard Group —Buckingham
- Full-time
- Hybrid work
- CRM software
- Customer service
- IT
Quick apply
大客户经理
JINGDONG LOGISTICS (NETHERLANDS) B.V —Milton Keynes
- Sales
- English
- Bachelor's degree
Quick apply
Head Of Restart Programme
TCHC Group —Aylesbury
- £44,000 - £45,000 a year
- Full-time
- Business development
- Travel
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
14d

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client services manager jobs near willen, bkm

Administrator

Arnold Clark -
Milton Keynes

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Job details

Permanent
£28,000 a year
14 days ago

Benefits

Annual leave
Company pension
Private medical insurance
Employee discount

Qualifications

Supplier ordering
Sourcing
Customer service call handling
Microsoft Excel
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
Logistics
Internal department liaison
Microsoft Office Suite
Microsoft Office
Purchase order creation
Procurement support
Organisational skills
Customer support
Customer interaction
Supply chain customer service

Full job description

We are looking for an experienced Administrator to join our team and help manage our accounts at our Activa site in Milton Keynes.

We offer:

33 days’ annual leave
Generous employee discounts
Private healthcare
Workplace pension
…and much more

About the role

As an Administrator, you will be responsible for providing product information, client consultative services, quotes, orders, and delivery lead time updates to our clients, while also liaising with third-party specialists.

Day-to-day duties

Understand the client’s requirements and guide which product will meet their needs.
Deal with incoming customer/prospect enquiries by telephone and email.
Adhere to Activa’s 15-second ring policy for answering all incoming calls.
Dispatch contract renewal emails and assist with vehicle selection to ensure they are fit for purpose.
Liaise with selected LCV suppliers to obtain vehicle supply costs, any specialist equipment and on-the-road pricing.
Prepare vehicle quotations using our in-house system, making sure that correct discount levels have been applied and adhere to the client policy.
Raise Activa proceed to order or tailored client order forms as relevant.
Source and order vehicles and conversions with our internal and external suppliers and ensure they have appropriate purchase order documentation.
Track vehicle orders.
Liaise on lead times with second-stage build partners if appropriate.
Liaise with Logistics team on final delivery to client.
Manage the movement of vehicles from first location on to converter(s) and manage the project until the point of final delivery.
Have an overview of any day-to-day or driver LCV concerns and escalate to Operations or Imps as required.
In-life vehicle movement management, liaising with logistics and maintaining record of ‘pool/spare’ vehicles.
Manage early termination or end of contract damage enquiries, liaising with Operations or Remarketing.
Liaise closely with Activa area managers.
Provide support and assistance as and when required by the Client Management team.
Ensure suppliers adhere to agreed KPIs and escalate when required.
Maintenance of CPs, cost centring and reallocation, liaising with Imps team.
Analyse trends and work with area managers to evolve policies.
Maintain/update new product library on a regular basis, ensuring that such data is provided to all relevant staff via in-house shared files.
Act as an Activa ambassador on client/suppliers’ meetings and reviews.

Essential skills

Courteous and professional at all times
A sound understanding and appreciation of customer service principles and practices
A strong working knowledge of IT with good experience of the Microsoft Office products, in particular working with Microsoft Excel and complex spreadsheets
An individual who is focused, professional with the ability to work closely with colleagues and clients at all levels of seniority and supply partners in a sensitive and professional manner
Technical vehicle experience would be an advantage, particularly from a manufacturer or dealership background together with knowledge of light commercial vehicles and DVSA/DVLA rulings
Excellent organisational and prioritisation skills with keen attention to detail
Ability to learn effectively and follow through on projects, applying problem-solving techniques
The desire to undertake continuous professional development and progress your own understanding of the sector
An enthusiastic team player with the ability to work independently or within a team
Positive, enthusiastic, and flexible, with a can-do attitude
Ability to adapt to changing situations and work under pressure

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Quick apply

Refine Your Search

client services manager jobs in willen, bkm

Administrator

Head of Client Services

Sales Resources Coordinator

Customer Success Account Manager

Client Services Coordinator - Temporary

Office Manager

Client Onboarding Executive

Key Account & Client Relations Manager

Senior Account Manager

Private Client Manager

Project Coordinator

Senior Account Manager

Project Manager Services Coordinator

Project Manager

Strategic Relationship Manager

Client Service Assistant Manager

Client Planning Advisor

Customer Service Representative (Account Manager)

大客户经理

Head Of Restart Programme

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