Assistant operations manager Work, Jobs in Blaydon, Twr (with Salaries)

Business Operations Team Leader
Direct Global —Houghton le Spring
- Up to £40,000 a year
- Full-time
- Continuous improvement
- In-person
- Training & development
- Free parking
- Annual leave
Quick apply
4d
Assistant Manager
Therapie Clinic —Gateshead
- £30,000 - £36,000 a year
- Management
- Sales
- Customer service
- Paid training
- Annual leave
1d
Senior Administrative Officer
HM Prison & Probation Service —Durham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
5d
Assistant Finance Manager
Levy —Parklands
- £50,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Assistant Store Manager
OKA DIRECT LIMITED —Newcastle upon Tyne
- Full-time
- Customer service
- Organisational skills
- Retail management
- Employee assistance programme
- Employee discount
Quick apply
Department Manager
END —Newcastle upon Tyne
- Full-time
- Customer service
- Team management
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
Junior Assistant Manager
Alpha UK Projects Limited —Newcastle upon Tyne
- From £28,000 a year
- Full-time
- Inventory control
- Supervising experience
- Team management
- Health & wellbeing programme
- Employee discount
Quick apply
12d
Assistant Operation Manager
GLEAMING SPRING ENTER10MENT LTD —Gateshead
- £32,000 - £39,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- English
- Administrative experience
Quick apply
Investment Operations Assistant
RGH‑Global Limited —Newcastle upon Tyne
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Databases
Assistant Service Manager
United Response —Gateshead
- £14.75 an hour
- Full-time
- Supervising experience
- Team management
- Travel
- Annual leave
- Sick pay
Assistant General Manager
Everyman Media —Newcastle upon Tyne
- Full-time
- Team management
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Personal Assistant to Director
North Tyneside Council —North Tyneside
- £32,061 - £33,699 a year
- Full-time
- Organisational skills
- Communication skills
5d
Assistant Accommodation Manager
Cloud Student Homes —Newcastle upon Tyne
- £14,300 a year
- Part-time
- Hospitality
- Sales
- Team management
- Annual leave
Quick apply
Store Manager
Subway —Gateshead
- £29,000 - £30,000 a year
- Inventory control
- Sales
- Recruiting
Quick apply
3d
Assistant Store Manager
Sunglass Hut —Newcastle upon Tyne
- Supervising experience
- Retail management
- Leadership
Assistant Manager Secondment
Chef & Brewer - BRA_101 —Ridingmill
- Full-time
- Customer service
- English
- Team management
- Employee assistance programme
- Employee discount
Quick apply
13d
Assistant Restaurant General Manager - (North East)
Splendid Hospitality Group —Sunderland
- £30,000 - £33,000 a year
- Full-time
- Sales
- Restaurant management
- Recruiting
- Employee discount
Assistant Manager
KFC Gateshead - Metro Centre Blue —Metrocentre
- £30,600 - £32,500 a year
- Full-time
- Restaurant management
- Training & development
- Restaurant
- Employee discount
Business Manager to Regional Probation Director, North East
HM Prison & Probation Service —Ashington
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
Commercial Assistant
Be More Geek —Gateshead
- From £27,500 a year
- Full-time
- Merchandising
- Maths
- Data entry
- Free parking
- Employee discount
Quick apply
9d

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Business Operations Team Leader

Direct Global -
Houghton le Spring

Quick apply

Job details

Permanent | Full-time
Up to £40,000 a year
4 days ago

Benefits

Free parking
Casual dress
Annual leave
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave
Referral programme
Car scheme
On-site parking

Qualifications

Stakeholder collaboration
Internal department liaison
Microsoft Office Suite
Performance management
Assistant manager experience
Continuous improvement
Continuous improvement cycles oversight
Customer support
Professional development mentoring
Training & development
Leadership
Team motivation leadership
Communication skills
Time management

Full job description

Job Opportunity: Business Operations Team Leader

Location: Head Office, Houghton-le-Spring
Position Type: Permanent
Salary: Negotiable DoE

About Us

At Direct Global, we believe in building strong relationships, delivering high-quality solutions, and enjoying the work we do. As a recognised leader in the UK energy sector, we’re known for our data-driven innovation, commitment to excellence, and collaborative team culture that supports both personal and professional growth.

The Role

As a Business Operations Team Leader, you will play a key role in the day-to-day management and performance of our Support Services team, ensuring we deliver a consistently high level of service to our clients, partners and internal stakeholders.

You will provide strong, visible leadership to the team, setting clear expectations, monitoring performance and supporting colleagues to achieve both individual and team objectives. You will take ownership of operational performance, ensuring processes are followed, issues are resolved effectively and service levels are consistently maintained.

This is a hands-on leadership role where you will balance people management, operational delivery and continuous improvement. You will be expected to lead by example, coach and develop your team, identify opportunities to improve performance and work closely with other departments to ensure the wider business operates effectively.

Key Responsibilities

· Lead, motivate and manage the Business Operations team, ensuring a positive, accountable and high-performing team culture.

· Take ownership of the team's day-to-day performance, workload management and operational delivery.

· Set clear expectations and objectives, ensuring team members understand their responsibilities and performance standards.

· Monitor key performance indicators, service levels and individual performance, taking appropriate action where required.

· Conduct regular 1-to-1s, performance reviews and team meetings, providing constructive feedback and ongoing support.

· Coach and develop team members to improve capability, confidence and overall performance.

· Identify training and development needs and work with management to implement appropriate development plans.

· Ensure customer and internal queries are dealt with efficiently, professionally and within agreed timescales.

· Support the team with complex queries, escalations and difficult situations, providing guidance and making decisions where appropriate.

· Monitor workloads and resource levels, ensuring tasks are prioritised effectively and deadlines are consistently achieved.

· Ensure company processes, procedures and compliance requirements are understood and followed by the team.

· Identify recurring issues, inefficiencies and opportunities for improvement, implementing practical solutions where appropriate.

· Work closely with other departments and management teams to improve communication, processes and overall business performance.

· Provide regular updates and reporting on team performance, challenges, trends and areas for improvement.

· Support recruitment, onboarding and training of new team members when required.

· Manage absence, annual leave and day-to-day resource planning to ensure appropriate team coverage.

· Deal with performance, conduct and other people-related matters fairly, consistently and in line with company policies.

· Lead by example, demonstrating professionalism, accountability, enthusiasm and a strong commitment to delivering excellent service.

· Support wider business projects and initiatives, taking ownership of tasks and delivering against agreed deadlines.

What We’re Looking For

· Previous experience in a Team Leader, Supervisor, Assistant Manager or similar people-management position.

· Proven experience managing, coaching and developing a team within a customer service, compliance, support, operations or similar environment.

· Strong leadership skills, with the ability to motivate and inspire others while maintaining accountability.

· Excellent verbal and written communication skills.

· Confident handling challenging conversations, performance issues and escalations.

· Strong organisational and time-management skills, with the ability to manage competing priorities.

· A data-driven approach, with the ability to understand performance metrics and use them to improve team performance.

· Strong problem-solving and decision-making skills.

· A proactive approach, with the confidence to identify issues and take action rather than waiting to be directed.

· Ability to remain calm and professional in a fast-paced environment.

· Strong attention to detail and a commitment to maintaining high standards.

· Proficiency in Microsoft Office and other computer applications.

· Ability to work collaboratively with colleagues and managers across the wider business.

· A genuine interest in developing people and creating a positive, high-performing team environment.

· Flexibility to adapt to changing business requirements and priorities.

What We Offer

· Early December finish incentive

· Amazing incentives – enjoys trips to music gigs, football, festivals, spa days and much more

· 32 Days Holiday (including bank holidays) – plenty of time to recharge.

· Free Onsite Parking – no stress, no fees.

· Private Medical Insurance – for you and your family.

· Onsite Starbucks – enjoy your favourite brew at work.

· Tusker Car Scheme – access affordable vehicle leasing options.

· Refer-a-Friend Bonus – bring great people and get rewarded.

· Financial Advice – expert support to help you plan your future.

· Casual Dress Code – be comfortable, be yourself.

· Enhanced Maternity & Paternity Leave – support during life’s big moments.

· Monthly Leave Incentive – earn an extra day off every month.

· Loyalty Holidays – up to 3 extra days off just for sticking with us.

Join Direct Global

If you're an experienced team leader who enjoys developing people, improving performance and taking ownership of operational delivery, this is an excellent opportunity to join a growing and forward-thinking business.

You'll have a genuine opportunity to influence team performance, develop your leadership skills and make a measurable impact across Support Services and the wider business.

If you're a natural leader who can motivate a team, hold people accountable and create a culture of high performance while maintaining a strong focus on service and quality, we'd love to hear from you.

Pay: Up to £40,000.00 per year

Benefits:

Casual dress
On-site parking

Work Location: In person

Quick apply

Refine Your Search

assistant operations manager jobs in blaydon, twr

Business Operations Team Leader

Assistant Manager

Senior Administrative Officer

Assistant Finance Manager

Assistant Store Manager

Department Manager

Junior Assistant Manager

Assistant Operation Manager

Investment Operations Assistant

Assistant Service Manager

Assistant General Manager

Personal Assistant to Director

Assistant Accommodation Manager

Store Manager

Assistant Store Manager

Assistant Manager Secondment

Assistant Restaurant General Manager - (North East)

Assistant Manager

Business Manager to Regional Probation Director, North East

Commercial Assistant

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