Admissions coordinator Work, Jobs in Coulsdon, Gtl (with Salaries)

Bookings Coordinator
Fortius —London
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Administrative experience
Quick apply
9h
Outreach Programmes Administrator
Imperial College London —South Kensington
- £41,005 - £45,616 a year
- Weekend availability
- Hybrid work
- Microsoft Office
- Databases
- University
- Annual leave
7d
Senior Waiting List Coordinator
Whittington Health NHS Trust —London
- £34,186 - £37,389 a year
- Full-time
1d
Clinical Practice Manager
SEON Vision —Kingston upon Thames
- £50,000 - £55,000 a year
- Full-time
- Management
- Inventory control
- Business development
- Free parking
- Annual leave
Quick apply
Senior Freight Coordinator
Convelio —West Drayton
- English
- Communication skills
Quick apply
Flow and Discharge Co-ordinator/ Housing Specialist
Oxleas NHS Foundation Trust —Dartford
- £39,959 - £45,953 a year
- Full-time
- Management
- Travel
- Care plans
2d
Activity Coordinator
Cygnet —Harrow on the Hill
- £14.50 - £14.80 an hour
- Weekend availability
Senior Patient Administrator
Circle Health Group —Harrow
- Up to £27,401.60 a year
- Full-time
- Hospital
- Microsoft Office
- Administrative experience
- Employee discount
- Life insurance
Career Coaching Specialist-Mandarin Speaking
Blue Education —London
- £35,000 - £45,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Band 7 Trauma and Rehabilitation Co-ordinator
Royal Free London NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Organisational skills
- Acute care experience
- Communication skills
4h
CAMHS Occupational Therapist
South London and Maudsley NHS Foundation Trust —London
- £38,488 - £46,852 a year
- Full-time
- Case management
- School
8d
Occupational Therapist (Band 5)
Cygnet —Sevenoaks
- £34,527 - £37,239 a year
- Full-time
- Hospital
- Leadership
- Communication skills
- Free parking
5d
Lead Nurse
Royal Trinity Hospice —London
- £47,951 - £56,863 a year
- Weekend availability
- Management
- Mentoring
- Hospice
- Store discount
- Annual leave
14d
Lead Nurse / Clinical Nurse Specialist
Partnership Care & Support Ltd —London
- Vital signs
- Medication administration
- BLS Certification
- Annual leave
Quick apply
2d
Systemic Family Psychotherapist, CAMHS Eating Disorders
Royal Free London NHS Foundation Trust —London
- £57,528 - £64,750 a year
- Part-time
- Case management
5d
Mental Health Nurse – Community Supported Living Services
BLUE RCOK CARE LTD —Slough
- £26,530 - £40,000 a year
- Part-time
- Anatomy knowledge
- Medication administration
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
2d
SEND Admissions and Placement Coordinator
Octavia House Schools —London
- Up to £40,000 a year
- Full-time
- In-person
- School
Quick apply
Education Coordinator (Taught Programmes)
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Hybrid work
- Management
- University
- IT
- Annual leave
- Employee assistance programme
9h
Outreach Evaluation Officer
Imperial College London —South Kensington
- £46,614 - £56,345 a year
- Full-time
9d
Receptionist / Client Services Coordinator
Neurology Clinic —London
- From £24,784.50 a year
- Part-time
- Microsoft Office
- Rehabilitation centre
- IT
- Annual leave
- Gym membership
Quick apply

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Bookings Coordinator

Fortius -
London

Quick apply

Job details

Full-time
9 hours ago

Qualifications

Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Clinical record keeping
Computer literacy
Spreadsheets
Stakeholder liaison
Patient appointment coordination
Administrative support experience
Filing
Internal department liaison
Microsoft Office Suite
Patient service
Administrative experience
Appointment booking and call handling
Client services
Customer support
Multidisciplinary collaboration
Patient record updating
Delegation
Communication skills
Time management

Full job description

About Fortius

The Fortius Group is the UK's leading private orthopaedic and sports injury group. Founded in London by a group of leading Orthopaedic Surgeons and Radiologists, with a shared vision of building a worldwide centre of excellence in musculoskeletal care. Their vision was to create a clinic that would bring together the country's leading experts in orthopaedics and sports injury treatment, with a shared commitment to advancing the science of medicine and a better patient experience.

That group of experts now includes over 80 leading specialists, with two outpatient and diagnostic clinics, a surgical centre and an innovative inpatient unit for joint replacement surgery, in partnership with Bupa.

Overall Purpose

The Bookings Coordinator is part of the team responsible for the day-to-day clerical and scheduling duties at our busy Surgical sites in Marylebone, Central London. The post would be suited to a highly organized individual with excellent communication and problem-solving skills with previous experience in a customer service and administration role. They will work effectively alongside our clinical and administration teams and act as the ‘nerve centre’ to dictate planning and scheduling for our 2 sites totalling 6 theatres and 50 beds. They will have a focus on ensuring maximum utilisation and efficiency.

They will act as a key contact to consultant practices for booking of routine surgeries as well as encouraging and organizing ad hoc sessions.

The post would suit some who is able to be adaptable and proactive in their work, to meet the diverse needs of different Practices and Consultants.

They will lead on the patient experience and communication throughout their pathway and up until admission and the administrative duties associated with this.

This is an office based role with some potential for hybrid working. The individual must be able to communicate and carry out tasks effectively in either setting.

Principal Accountabilities

Manage surgical bookings in accordance with Fortius processes. Work closely with clinical and non-clinical teams at FCL to plan effectively and act as a central liaison between all areas.
Liaise with practice managers, medical secretaries and PA’s to arrange surgical bookings.
To take planning meetings with the clinical teams on a daily, weekly, monthly basis as necessary.
Work collaboratively with other members of bookings team and the admin teams – sharing tasks effectively.
Close management of bookings email inbox. Replying in a timely and accurate manner to enquiries and communications. Concise filing, categorizing and delegating.
Manage patient queries by phone and email, ensuring accurate and timely responses are provided. Communicate with patients coming for surgery by providing clear, concise details. Act as a point of contact for patients, their families and carers and field queries or concerns.
Maintain accurate patient information and up to date information on the company clinical systems (Our internal CRM, Meddbase and Theatreman).
Cover the bookings phone line and voicemail inbox. Answer calls in a friendly professional manner. Field general enquiries and redirect accordingly.
Generate confirmation letters and an admission pack to be sent either by email or post.
Manage the updating, amending and archiving of hospital literature related to surgical admissions and work with marketing team to ensure fit for purpose.
Keep abreast of financial and billing processes. Contact insurance companies, embassies and 3rd parties for authorisation. Organise quotes and invoices for self-funding patients.
Assist with onboarding process for new consultants and secretaries if required.
Maintain patient trackers, request logs and other recording and monitoring spreadsheets.
Keep abreast of Consultant leave and absences and offer out under-utilised space.
Working towards ongoing volume targets and KPI’s for Bookings team, the surgical enterprise and Fortius as a whole. Partake in analysis and reporting of targets for weekly, monthly, and annual updates.
Support with ongoing projects relating to FCL and other surgical partnerships across the business.
Practice strict levels of patient confidentiality and GDPR.
Perform any other duties as requested from time to time commensurate with this role.

Previous experience in a customer service and/or administration role

Excellent communication skills

Previous experience in healthcare sector

An organized approach to work and excellent time management skills

Able to prioritise a busy workload without direct supervision

Previous experience with patient management systems

Polite and helpful telephone manner

Flexibility and adaptability to high paced environment

Able to handle sensitive information without compromising confidentiality

Computer literate for Microsoft Office and Outlook

Quick apply

Refine Your Search

admissions coordinator jobs in coulsdon, gtl

Bookings Coordinator

Outreach Programmes Administrator

Senior Waiting List Coordinator

Clinical Practice Manager

Senior Freight Coordinator

Flow and Discharge Co-ordinator/ Housing Specialist

Activity Coordinator

Senior Patient Administrator

Career Coaching Specialist-Mandarin Speaking

Band 7 Trauma and Rehabilitation Co-ordinator

CAMHS Occupational Therapist

Occupational Therapist (Band 5)

Lead Nurse

Lead Nurse / Clinical Nurse Specialist

Systemic Family Psychotherapist, CAMHS Eating Disorders

Mental Health Nurse – Community Supported Living Services

SEND Admissions and Placement Coordinator

Education Coordinator (Taught Programmes)

Outreach Evaluation Officer

Receptionist / Client Services Coordinator

I want to receive the latest job alerts for admissions coordinator in coulsdon, gtl

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